Back

W&L Subaru - Service Center

Northumberland, PA

4.7
2,022 Reviews

2,022 Reviews of W&L Subaru - Service Center

Sort by
October 23, 2023

excellent. got my issues resolved quickly. and didnt even mock me for a dumb mistake i made. at least not to my face lol. More

by calkin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know
Oct 24, 2023 -

W&L Subaru responded

We're pleased we were able to help resolve the issues with your vehicle! Thanks for posting!

October 23, 2023

W&L has an excellent service department. Their advisors and technicians are very knowledgeable and get the work done quickly and accurately. Whenever I have an issue they get my car in immed More

by adamwjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

W&L Subaru responded

Thanks so much!

October 20, 2023

Kindness from all, BUT NOT ENOUGH NEW CROSSTRACKS ON THE LOT ONLY 2.. COME ON. More

by debralynn847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Oct 20, 2023 -

W&L Subaru responded

Thanks for the feedback! We agree! C'mon Subaru, send us more, please!

October 17, 2023

Everyone was very polite and more than willing to help me out during my oils change and inspection More

by gt600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

W&L Subaru responded

Thank you for the 5-star ratings!

October 17, 2023

Prompt, courteous and professional. Always update me on progress and possible problems in a timely manner. Loaner availability is a plus. Service dept is 5 star More

by drgnwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

W&L Subaru responded

Thanks for taking the time to share your thoughts online!

October 15, 2023

Best dealership around great people best hot choclate while you wait for your car and very comfortable More

by bkeepershuney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

W&L Subaru responded

We're very pleased you enjoy the free cocoa! Thank you so much for the review!

October 12, 2023

Seems like good service, kind worker's, love having a car while mine is being serviced. More

by dlstone2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

W&L Subaru responded

Thank you for the feedback.

October 10, 2023

Excellent I had an excellent experience It was comfortable. It was wlee done. It was good. More

by wallacelesley130
Recommend Dealer
Yes
Oct 12, 2023 -

W&L Subaru responded

Thanks so much!

October 10, 2023

Great people to deal with and everything is quality from the employees to the showroom and they have a huge inventory. They make you feel at ease and that all your needs will be met More

by lynn_broughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dutch (aka Andy) Gonsar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Kauffman
Oct 12, 2023 -

W&L Subaru responded

Thanks for taking the time to review your experience here!

October 08, 2023

You guys helped us out when we had our accident by letting us use one of your car so that's why we're brought one and you did a good job More

by haught.christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin faust
Oct 09, 2023 -

W&L Subaru responded

Thanks, Christine! We're glad you enjoyed the free loaner, and it was our pleasure helping you in sales!

Oct 10, 2023 -

haught.christine responded

We are loving our car its been one year now and only 2 new tires i just want to thank you all for the help you gave us when we were in need someday ill be back for a new car

...
32
...