W&L Subaru - Service Center

They gave me a loaner when my service couldn't be completed. I did think the service charge was a little high, but I guess that's what happens when you go to a dealership. Service was done well and completed. I did think the service charge was a little high, but I guess that's what happens when you go to a dealership. Service was done well and very nice lounge to wait in. Everyone was very cordial and courteous. More

Way too expensive even just for an oil change. They don't care about customers. They only care about scamming for money. They don't care about customers. They only care about scamming for money. More

Very clean and friendly. ,well organized and informative. The video of the underside of the undercarriage inspection should be done a little slower. ,well organized and informative. The video of the underside of the undercarriage inspection should be done a little slower. More

Great experience with tremendous service technicians. The car is better than when I picked it up on day 1 The car is better than when I picked it up on day 1 More

The service staff was friendly and explained everything well and even provided me with a loaner car. Excellent service! well and even provided me with a loaner car. Excellent service! More

Terrible service! !! Two hours to begin an oil change. Before that, we waited 15 minutes in the "Express Service" lane---with an appointment. Nobody showed up. So !! Two hours to begin an oil change. Before that, we waited 15 minutes in the "Express Service" lane---with an appointment. Nobody showed up. So called "Service Advisor" REFUSED to speak to me when I questioned and expressed my displeasure as to why it took 2 hours to begin an oil change. While we waited 2 hours, no "service advisor" explained the delay. If I was a masochist I certainly would consider returning for service, etc. More

We had a great experience when we went to have our first oil change and tire rotation. We were given an inspection and a video and a car wash. This is our first Subaru experience, and so far we are very ple oil change and tire rotation. We were given an inspection and a video and a car wash. This is our first Subaru experience, and so far we are very pleased we bought our 2025 Forester. More

This was our first service need and the entire crew was very welling to listen to our concerns, kept our car, gave us a loaner very welling to listen to our concerns, kept our car, gave us a loaner More

Cost to repair original problem very high. Courtesy walk-around suggested wiper blade replacement at a cost of $95!!! Are you kidding? What are these made of, platinum? Courtesy walk-around suggested wiper blade replacement at a cost of $95!!! Are you kidding? What are these made of, platinum? More

Keayon handled a difficult situation for us. Our vehicle ended up being a total loss. He handled our insurance adjusters, took all our phone calls and answered all our questions and concerns. He Our vehicle ended up being a total loss. He handled our insurance adjusters, took all our phone calls and answered all our questions and concerns. He is a great asset to W&L. A true professional! His knowledge and communication skills are exceptional. He even walked us to sales so we could by another Subaru on the spot! Thank you W&L for helping us through this unfortunate situation! More