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W&L Subaru - Service Center

Northumberland, PA

4.7
1,997 Reviews

1,997 Reviews of W&L Subaru - Service Center

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December 06, 2023

I took my F-150 to W&L to get some collision damage repaired .everything went smoothly, they kept me informed. excellent experience. More

by cliffmeryann
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dutch (aka Andy) Gonsar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Litchard, Mr Kaufman
Dec 12, 2023 -

W&L Subaru responded

Thank you for reviewing our collision center!

December 03, 2023

We are very pleased with the work done on our van. It was finished 3 days sooner than expected More

by lori_1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

W&L Subaru responded

Thank you so much! We're glad we were able to get the work completed quickly for you!

December 02, 2023

Very friendly and informative Service was completed in good time, service person very nice. Have a great day More

by pap42145
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
Dec 05, 2023 -

W&L Subaru responded

Thanks for the review!

December 01, 2023

Polite, efficient. Pleasure doing business with. Very Pleasant waiting area. Generally a very good experience. More

by wjrollerinpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

W&L Subaru responded

Thank you so much!

December 01, 2023

They are very friendly and service my car well. When I call with a problem, they are quick in getting me an appointment. I am totally satisfied with This Subaru team. Alex is Tops! More

by brunnline6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Balum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Capolupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

W&L Subaru responded

We're very pleased you had such a great sales experience! Thanks for sharing your feedback!

November 30, 2023

I love how they wash the car & inspect things every time I go in More

by mindyluhu
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
Nov 30, 2023 -

W&L Subaru responded

We're very pleased you have enjoyed your visits to the service department! Have a great day!

November 30, 2023

Did a great job Did a great job, Very impressed, Clean as a whistle, looks great More

by gordysay
Recommend Dealer
Yes
Nov 30, 2023 -

W&L Subaru responded

Thank you for sharing your experience online!

November 30, 2023

We gave our coupons to the agent who took our car - they left them in the car and did not apply them - when we asked about it we were told they mostly didn't apply and that only one could be used - meh More

by cgengler0
Recommend Dealer
No
Nov 30, 2023 -

W&L Subaru responded

Thank you for the feedback. We looked into your bill and we are seeing on page 2 that we applied the 15% parts and labor coupon that you presented, which resulted in a discount of $27.13. In general, it is true that we do not permit stacking of multiple coupons. Thank you again for the feedback, and have a great day.

November 30, 2023

I've had nothing but great experiences with all of the staff at W&L since purchasing my ascent. I will forever go back there for servicing and new vehicles when I'm in the market! More

by lflynn2013
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keayon Williams
Nov 30, 2023 -

W&L Subaru responded

Thank you so much! See you next time!

November 30, 2023

Very organized, caring, and competent employees The dealership was spotless, the employees were there waiting for me to pull into the service bay and took take care of my needs and made my visit very e More

by dcckleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
Nov 30, 2023 -

W&L Subaru responded

Thank you so much! Have a great day!

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