W&L Subaru - Service Center

Prompt, thorough, and accommodating Earlier this week, I discovered a problem with my 2013 Subaru Forrester--just as I was about to head out of town. I called W&L and explained my dilem Earlier this week, I discovered a problem with my 2013 Subaru Forrester--just as I was about to head out of town. I called W&L and explained my dilemma. Twenty minutes later, I was at the dealership where they promised to fit me in as quickly as possible so that I could get on the road. Just over a half hour later, I drove out with my problem fixed--along with a few others that were discovered during the routine inspection service. The service staff at W&L is not just polite and friendly, but also goes more than the extra mile in helping customers like me -- folks in a pinch! I am both very grateful and very impressed with every aspect of the quality of service at W&L. I've bought two Subarus from W&L and when I get around to a third, I'm sure I'll find it there as well. More

Nicer than Starbucks! What a wonderful waiting area W&L has built in its new facility, filled with snacks and fun activities to make waiting for your car a treat! I usually What a wonderful waiting area W&L has built in its new facility, filled with snacks and fun activities to make waiting for your car a treat! I usually feel bored and anxious while waiting for a car diagnosis, similar to that feeling one has in an emergency room when waiting for a doctor to appear, but getting my Subaru serviced is now not to be dreaded! More

Electrical reoccurring problem I had an issue with my dashboard lights coming on and then certain things would not work ( cruise , emergency brake etc). It has been fixed ( or trie I had an issue with my dashboard lights coming on and then certain things would not work ( cruise , emergency brake etc). It has been fixed ( or tried to be fixed ) many times. I was charged for different parts that were not the cause and the issue would return. The car was good since the last service for about 4 months and it happened again. This time it was under warranty ( fortunately after about 1500$). The service dept has always been nice and has given me a courtesy car. More

awesome Service is awesome. People are awesome. While waiting for my car employees were always asking if I needed help. Great service and great people. Great Service is awesome. People are awesome. While waiting for my car employees were always asking if I needed help. Great service and great people. Great place. More

Service The entire staff make the visit excellent. Every person is helpful and friendly. The waiting area is excellent. Love the lifetime inspections. Highly The entire staff make the visit excellent. Every person is helpful and friendly. The waiting area is excellent. Love the lifetime inspections. Highly recommend W & L!!! More

Service Great service. Employees are Top notch. Actually like bring my car in for service. Andy and all the employees at W&L do a fantastic job. Great service. Employees are Top notch. Actually like bring my car in for service. Andy and all the employees at W&L do a fantastic job. More

True definition of CustomerService! Entire process from start to finish is seamless. Waiting area is ideal for me to work off site not skip a beat. Highly recommend this dealership. Entire process from start to finish is seamless. Waiting area is ideal for me to work off site not skip a beat. Highly recommend this dealership. More

Awesome Service My Subaru needed repairs after I was sideswiped one afternoon. Regan at W & L Subaru Collision center made the whole process so easy and stress free! My Subaru needed repairs after I was sideswiped one afternoon. Regan at W & L Subaru Collision center made the whole process so easy and stress free! Service hours were convenient with my schedule and they updated me along the way. My many questions were answered quickly and professionally. More

nice place and nice staff Kris Little is one of the best advisers, understanding people's need, super nice attitude, keep me updated, helped me to check with the technicians, Kris Little is one of the best advisers, understanding people's need, super nice attitude, keep me updated, helped me to check with the technicians, always has good experience. especially I told him that I need to pickup my kid earlier, he did his best to help me get my car asap. More

Quick and professional service I appreciate the convenience of being given a loaner car. When I dropped my car off I was out of there in a loaner car in less than 3 minutes. I appreciate the convenience of being given a loaner car. When I dropped my car off I was out of there in a loaner car in less than 3 minutes. More