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W&L Subaru - Service Center

Northumberland, PA

4.7
2,004 Reviews

2,004 Reviews of W&L Subaru - Service Center

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June 20, 2019

A Subaru not, but still good service at a fair price. I had my Chevy pick up truck serviced at W&L because this is where I purchased it. They have treated me fairly and perform good work at a fair price. More

by micrski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2019 -

W&L Subaru responded

We really appreciate your feedback, and we're always glad to service your vehicle! Thanks!

June 20, 2019

Oil change tire rotation Service is always excellent. Everyone is friendly. They pick up my car at work and return. Always returned clean. Just a great place to do business More

by lisaautry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2019 -

W&L Subaru responded

We are glad you like the convenience of our customer-pick-up-and-delivery perk for service! Thank you for sharing your thoughts!

June 19, 2019

Friendly Staff This is my first Subaru and my first experience using W&L Subaru. The staff was very friendly, service was done quickly, and car received a courtesy More

by Wasili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Jun 22, 2019 -

W&L Subaru responded

Our service car wash is definitely a perk we are proud to offer! Thanks for the review, and we look forward to helping you again soon!

June 17, 2019

Air Conditioning Problem Solved! Great service department! No problem getting appointment for day requested. Knowledgeable service person explained everything without making me feel More

by MICHELEGUSTAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of who I spoke with in service dept. - sorry!, Kris Delosier
Jun 22, 2019 -

W&L Subaru responded

Thank you for taking the time to rate our dealership! We are so pleased you enjoyed our comfortable lounge and amenities!

June 12, 2019

Professional and Presonal :) One of the best service departments I have ever been too ! Friendly, professional, personal, go the extra mile and a very comfortable environment ! More

by hbwhatever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
Jun 13, 2019 -

W&L Subaru responded

We are so happy you had such an excellent experience in our service department! See you next time!

June 11, 2019

Airbags were replaced. The gentleman at the service counter was most polite and informative. The wait for service completion was much shorter than I had expected. And I w More

by helen.cleaver
Recommend Dealer
Yes
Employees Worked With
First visit there and I didn't know anyone.
Jun 11, 2019 -

W&L Subaru responded

We are so glad you enjoyed your visit! The free cash wash is a great perk, and we are very pleased to provide that to our customers. Have a great day!

June 10, 2019

Always top notch service, I even take my wife's Toyota there Always easy to get a service appointment. Extended hours and always great service. Outstanding customer service! I even take my wife's Toyota Rav 4 th More

by Msg Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't take note of their names.
Jun 11, 2019 -

W&L Subaru responded

We appreciate the feedback, and we are so happy you have had great experiences in our service department!

June 10, 2019

W&L service and staff create loyal customers W&L and Subaru replaced the transmission of my car at no cost to me. W&L also replaced a front axle and did not charge labor. It is service such as More

by HASSINGERR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac
June 08, 2019

Window guards They were fast, efficient. In and out faster than estimated. People are very friendly. Clean service area and waiting area. Always a pleasure doing bu More

by pattiq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Jun 11, 2019 -

W&L Subaru responded

Thanks for the review! We can't wait to help you again next time!

June 06, 2019

Great Service I called late in the month to get my car inspected. Didn't have to wait to get an appointment. Was done in an hour. Great job! More

by agm6435
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2019 -

W&L Subaru responded

It was our pleasure helping you out! Thanks for your feedback!

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