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W&L Subaru - Service Center

Northumberland, PA

4.7
2,011 Reviews

2,011 Reviews of W&L Subaru - Service Center

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October 03, 2019

Safety Suggestion Service was excellent. I have a suggestion. I arrived on a very, very foggy morning. I was unsure just how soon I was going to have to turn. I was hea More

by LOIS
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't know anyones name.
Oct 04, 2019 -

W&L Subaru responded

Thank you for the feedback! You are right, the sign should certainly be lighted. I will check to see if there is some sort of problem with the electrical out there. Thank you for letting us know, and have a great day!

October 03, 2019

Good service Great service, although a little pricey for what I had to have done compared to other garages in the area! They were very friendly and prompt thoug More

by sahuff16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Oct 04, 2019 -

W&L Subaru responded

Thank you so much for the feedback, and have a great day!

October 03, 2019

Great service I had a break light flashing and when I took my Subaru to W&L they went right to work on my car even without an appointment! They went right to work More

by 12MYRTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

W&L Subaru responded

Thank you for posting this review! We are here for you when you need us!

October 03, 2019

Oil change I stopped at W and L Subaru and ask if I need an appointment to get my oil changed and they said no so they change my oil and rotated my tires. More

by fivex2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 04, 2019 -

W&L Subaru responded

It was our pleasure helping you with your oil change! Thanks!

October 03, 2019

Tenacious Service There was a warranty issue with the AC on our 2019 Ascent that appeared to be a simple recharge. When that did not remedy the problem, due to an appar More

by RSHEARER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac
Oct 04, 2019 -

W&L Subaru responded

We're so glad you had a great service experience! Thanks!

October 03, 2019

professional and efficient no air out of vents - repaired the broken lever control - on time appointment - work done in a reasonable amount of time-washed my car also More

by davidr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Oct 04, 2019 -

W&L Subaru responded

Thank you for taking the time to post this review! Have a great day!

October 03, 2019

great service I have gotten great service at W & L . I have bought 5 new from them in 13 years .and i have always gotten great service . More

by AMILLHEIM77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Oct 04, 2019 -

W&L Subaru responded

We are always glad to help you! Thanks for all the business over the years!

October 03, 2019

Very friendly and informative, Very friendly informative, nice waiting area, clean restrooms, refreshments offered, and they give you a buzzer to let you know when your car is ready More

by jekillian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy, Kris Little, Phil Rizzo
Oct 04, 2019 -

W&L Subaru responded

The buzzer thing is pretty cool, right?! Thanks for visiting our service department!

October 03, 2019

Friendly Place The staff is always friendly. They always explain things and let you know if there is a problem. The service is excellent. I'm on my sixth Subaru. More

by DSTAY52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Oct 04, 2019 -

W&L Subaru responded

Thanks for all the repeat business! We really appreciate it!

October 03, 2019

I didn’t even know the car was gone! They picked my car up at work, serviced it and returned it to the exact same spot! It was awesome I didn’t even know they where there. More

by michele17881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 04, 2019 -

W&L Subaru responded

We take great pride in our customer pick-up and delivery perk! We are glad you enjoyed it!

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