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W&L Subaru - Service Center

Northumberland, PA

4.7
2,011 Reviews

2,011 Reviews of W&L Subaru - Service Center

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October 10, 2019

Great care and service. W & L provides complete service for my Subaru in a very professional but friendly way. Each employee was helpful and personable as well as profession More

by lyndacr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Those not introduced but very helpful were a tribute to W & L., Kris Little, Phil Rizzo
Oct 11, 2019 -

W&L Subaru responded

Thank you! Have a great day!

October 10, 2019

Outstanding Great service-department. Knowledgeable staff. Dependable. Friendly. Use genuine Subaru parts. Professional demeanor. Pleasant atmosphere. All em More

by Woodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy, Kim Rorke, Kris Little
Oct 11, 2019 -

W&L Subaru responded

Thank you so much! We look forward to your next visit!

October 08, 2019

No appointment oil Change Thankful for being able to just stop in and get an oil change. Service was very good. Waiting area was comfortable and even snacks and drinks to enjoy More

by sparkyjones1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Young, Margie
Oct 09, 2019 -

W&L Subaru responded

We are glad you had a great experience in service! The treats in the customer lounge are a wonderful benefit we are proud to supply to our customers! Thanks!

October 07, 2019

Awesome I purchased my first Subaru in 2015 in SoCal. I moved her in December of that year, and have taken my car(s) to W&L ever since. I've never found any More

by onehpbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler, Kris Little, Angela McCormick, Phil Rizzo
Oct 09, 2019 -

W&L Subaru responded

We really appreciate all the repeat business! Thanks!

October 07, 2019

Warranty service The entertainment/GPS system had function issues immediately after we purchased the vehicle.Being first time Subaru purchasers we were unaware of the More

by psmoyer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little, Phil Rizzo
Oct 09, 2019 -

W&L Subaru responded

Thank you for the feedback. I'm very sorry you are having issues with your infotainment system. If there is anything I can do to help, feel free to give me a call, I'll help you in any way I can. My name is Rob, 570.473.3432. Thanks, and have a great day.

October 07, 2019

oil change Everything went good The service was good. Everyone was nice. will return again. The drive in is good. Because you don't need an appointmen More

by FLUFFY85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little, Phil Rizzo
Oct 09, 2019 -

W&L Subaru responded

Thank you so much for posting this! Have a great day!

October 06, 2019

Oil change Fast, efficient and friendly service. It was a nice surprise to have my car washed at the end of the service. There was no waiting and no hassle. Top More

by tinker66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

W&L Subaru responded

We are happy to hear you had such a great experience! Thank you!

October 04, 2019

Very helpful and efficient. I was able to get the date and time that I needed and my car was taken care of right away. My service was done in good time and they even helped me o More

by patriciarushmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
Oct 04, 2019 -

W&L Subaru responded

We are so glad you had a great experience in service! Thanks!

October 04, 2019

satisfied Your W & L facility was extremely clean and convenient. Your staff was professional and well versed in their job. I would recommend your business t More

by duganitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

W&L Subaru responded

Thank you for the feedback! Have a great day!

October 03, 2019

Ron’s subaru good Service. Friendly staff. Nice waiting area. Everything about W&L subaru is a good experience but the price for the service that I received is alm More

by exlpdchief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

W&L Subaru responded

Thank you for the feedback. We are always looking for ways to improve. For your next visit, please be sure to check our website ... we always have great coupons with really nice discounts available on there.

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