Back

W&L Subaru - Service Center

Northumberland, PA

4.7
2,011 Reviews

2,011 Reviews of W&L Subaru - Service Center

Sort by
November 13, 2019

Pleased with service The body shop did a great job on my car after I had an encounter with a deer. My car looks good as new, thanks! More

by ckci1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler, Mark Piercy, Ken Heim
Nov 18, 2019 -

W&L Subaru responded

Thank you for using our collision center! We are pleased to have been able to help you!

November 12, 2019

Great service! This was my first visit to the service center and it is awesome. It is very clean unlike every other place I have ever been to. I really liked that I More

by lulu2533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Nov 12, 2019 -

W&L Subaru responded

Thanks! We are so pleased that you enjoyed our service department! We look forward to your next visit!

November 12, 2019

Spectacular! Always helpful, patient, and understanding. Everyone at this dealership is great! Highly recommend for sales and service! Best dealership I have been More

by IYOUNG1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Young
Nov 12, 2019 -

W&L Subaru responded

Thank you, we really appreciate your business!

November 11, 2019

Awesome I have been coming to W&L Subaru since lhe day I moved to this area. Both the sales and service department are so excellent I haven't even given a t More

by onehpbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Nov 12, 2019 -

W&L Subaru responded

We really appreciate your business! Thanks for the review, and have a great day!

November 08, 2019

Never received a update until I callef The loaner was not. The quality of vehicle we purchased. We had to call service to find out what was going on. This was the second time vehicle was i More

by holdrencl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

W&L Subaru responded

Thank you for the feedback. I apologize if you did not have an excellent experience in our service department. If there is anything I can do for you to turn your experience around, please let me know. My name is Rob, 570.473.3432.

November 08, 2019

November 5th They serviced my car on the date & time asked and provided the services as requested in a timely fashion. They were helpful in explaining my bill and More

by amymsrdld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Angela McCormick
Nov 08, 2019 -

W&L Subaru responded

Thank you for the feedback!

November 05, 2019

Everything was done in a timely manner,everyone was very courteous and the lounge was very comfortable and had everything you could possibly want or need. More

by launiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
Nov 05, 2019 -

W&L Subaru responded

We are so glad you had a great experience here! Have a great day!

November 05, 2019

Excellent Service visit My experience with W&L personnel was excellent; as it always has been. Chris explained what needed to be done to solve my problem; provided a loaner More

by JF5624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marge (in Billing), Kris Little
Nov 08, 2019 -

W&L Subaru responded

We are so glad you had a great experience in service! Thanks!

November 01, 2019

blah, blah not sure of addition of costs, and what's it say that the wrong part was in the box and I needed to wait an extra day? I won't blame the service repre More

by ZAISERB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Nov 05, 2019 -

W&L Subaru responded

Thank you for letting us know of your issue in the service department. If you still need additional help, feel free to give me a call. My name is Rob and I'll be happy to do what I can for you. 570.473.3432. Thanks again, and have a great day.

October 31, 2019

First state inspection Have had my Subaru Forrester for one year now. Time for first inspection. I am very pleased that the inspections are free. The waiting area is so n More

by rcoldlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rorke, Kris Little
Oct 31, 2019 -

W&L Subaru responded

Thank you so much for posting this! We look forward to your next visit!

...
171
...