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W&L Subaru

Northumberland, PA

4.8
4,336 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,336 reviews

April 29, 2023

Sales, finance, and technical support were all friendly and efficient. My experience was very good! More

by mrstahl35@gmail.com
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Kline
May 01, 2023 -

W&L Subaru responded

Thank you for sharing your experience online!

April 28, 2023

I really do not like surveys The person I interacted with was knowledgeable and very helpful My questions were answered He responded and also followed up with contacts via phone and email He r More

by evans25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bluge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

W&L Subaru responded

Thank you for the review!

April 28, 2023

Always reliable and friendly service . I did not have to wait a long time either. More

by cabushadoll@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Rizzo
May 01, 2023 -

W&L Subaru responded

Thank you so much!

April 28, 2023

Maintenance department is excellent. Maintenance department communicates what they find make recommendations and keep you informed as to how work is proceeding. The waiting area is clean More

by andy-anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marge
May 01, 2023 -

W&L Subaru responded

Thank you for the 5-star ratings!

April 26, 2023

Everyone actually seemed they enjoyed their jobs and were passionate. (Others are not like this) Austin in particular gave 100% on everything we asked for. He paid attention to us... when talking he acknowle More

by eweberwaldron@outlook.com
Recommend Dealer
Yes
Employees Worked With
Austin Clark, Austin Clark
Apr 27, 2023 -

W&L Subaru responded

Thank you, and have a great day!

April 26, 2023

Friendly people nice atmosphere no pressure easy to work with No hassle sales good people to work with More

by Seoulski
Recommend Dealer
Yes
Employees Worked With
Austin Clark, Austin Clark
Apr 27, 2023 -

W&L Subaru responded

Thanks, we appreciate your feedback!

April 26, 2023

It was great! Everyone was super kind and welcoming. I would definitely recommend to friends and family. More

by ashaffer2@keystone.edu
Recommend Dealer
Yes
Employees Worked With
Hi
Apr 27, 2023 -

W&L Subaru responded

Thanks!

April 23, 2023

Very professional dealership. Saw the vehicle online and went down to look at it and test drive it.It was in great condition and drove great.My wife and I ended up buying it. More

by lagermonster100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Apr 27, 2023 -

W&L Subaru responded

Thank you so much!

April 22, 2023

5 Very friendly & shared all the info in an easy understanding way He was personable, explained all in layman's terms More

by kmeyer5
Recommend Dealer
Yes
Employees Worked With
Hi
Apr 27, 2023 -

W&L Subaru responded

Thank you so much for your review!

April 21, 2023

Could have filled tank for me in gesture and could have offered a few more perks. Nothing would make me go back compared to elsewhere. More

by h2570tml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Kline
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

W&L Subaru responded

Thank you for the feedback. We're sorry you feel that there weren't enough perks during your purchase of the 2011 F150. Our perks that we offer are: free loaner for service, free customer service pickup and delivery within 40 miles, every 5th oil change free, free car wash after service, free snacks and drinks in the customer lounge, free wifi, a "quiet" lounge for customers who want to work or read in peace, a large children's play area stocked with many toys, and we even have a pet friendly dealership with free dog treats. Thanks again for the feedback and have a great day.

May 01, 2023 -

h2570tml responded

The people were super friendly and turned the purchase around quickly. Just to be clear it wasn’t a bad experience !

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