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W&L Subaru

Northumberland, PA

4.8
4,340 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,340 reviews

July 27, 2023

W&L had a Genuine feel. ...Kept me updated. Liked the video of identifying part issues. Owen did good with update calls. More

by vickc34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

W&L Subaru responded

Thanks for the feedback!

July 27, 2023

The dealership is always very clean and the employees seem to be very happy and helpful More

by bubbashr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

W&L Subaru responded

Thanks!

July 27, 2023

Great, honest, speedy, reliable service department. Could not be happier with my Subaru from W & L More

by Eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Jul 29, 2023 -

W&L Subaru responded

Thank you so much, Eve!

July 26, 2023

They were very thorough in making the experience as painless as could be. The communication was excellent. More

by troyjkerstetter
Recommend Dealer
Yes
Employees Worked With
Multiple people. All were very professional and accommodating
Jul 27, 2023 -

W&L Subaru responded

We're very pleased you had an excellent visit! Thanks for your business!

July 26, 2023

They always check my car and let me know if anything needs repaired. Everyone is very courteous and friendly. More

by Mary Eiswerth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

W&L Subaru responded

Thank you!

July 26, 2023

I would definitely go back there. Austin walked me through the whole process and answered all my questions. More

by mstpmw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Kauffman, Austin Clark
Jul 27, 2023 -

W&L Subaru responded

Thanks for sharing your experience online!

July 22, 2023

The day of the reck we brought the car to W&L Mr. Bob Long said he would get us a car to use I told him we were ok for the weekend but did not know what we would do came Monday he told us to call the More

by sandyjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know who
Jul 24, 2023 -

W&L Subaru responded

Thank you for the feedback, Sandyjo. We apologize for the issues you encountered. Providing excellent customer service is very important to us, and we will definitely make use of your comments to improve our processes going forward. If you need anything else, just let us know. Thanks again, and have a great day.

July 22, 2023

They were very helpful and got me into the car that I really want. Will help with any questions you have More

by carriebear1369
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

W&L Subaru responded

Thank you so much for the feedback!

July 22, 2023

Great service. Would definitely recommend to friends and family. Overall very happy with my experience. More

by kevinarriaza1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

W&L Subaru responded

Thank you so much!

July 21, 2023

W and W Subaru had a lot of cars from which to choose. Thank you. More

by Techmad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

W&L Subaru responded

Thank you for the feedback. If you need anything else just let us know. Have a great day!

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