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W&L Subaru

Northumberland, PA

4.8
4,340 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,340 reviews

August 01, 2023

Great service exactly at the agreed upon appointment time; the price was reasonable and the free car is a great perk. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thank you so much Randy!

July 31, 2023

Excellent service at W&L. Even though the waiting room was crowded my wait was minimal. They also washed my car. More

by flyfsher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thank you!

July 30, 2023

Owen is a real standup guy, professional and courteous. Adam (did I get the name right?) is a real good tech, explained everything thoroughly and in detail, and, most important, let me into the service are More

by steveaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, service tech
Aug 06, 2023 -

W&L Subaru responded

Thanks for taking the time to share your thoughts online! See you next time!

July 29, 2023

The people at the dealership are always friendly and willing to help and the is done on time. More

by S39F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

W&L Subaru responded

Thanks and have a great day!

July 29, 2023

Always an excellent experience. Staff is knowledgeable and respectful. Also, accommodations for waiting are very good. More

by beaheid
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
Aug 06, 2023 -

W&L Subaru responded

Thanks for visiting our service department! We're pleased you enjoyed the free amenities in our customer lounge!

July 29, 2023

Great service, polite, attentive to my needs as well as the car. Owen explained everything well and provided a loaner car so I didn’t have a long wait More

by maryjanelondis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thank you so much!

July 29, 2023

Very helpfull and friendly. Everyone goes above and beyond to make sure you are satisfied. More

by roxane_z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thanks Roxane!

July 28, 2023

The dealership and employees were welcoming and friendly. The environment was clean and spacious and easy to walk around as well. Joe Bluge was helpful in explaining the entire process and making it as painl More

by ms.treis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bluge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Kauffman
Jul 29, 2023 -

W&L Subaru responded

Thanks for taking the time to share your purchase experience online! We're pleased you had such a great visit to the dealership, and if you need anything else, just let us know!

July 28, 2023

Was fine just waited to long For theb2 hr wait wasn't bad Was fine thanks More

by nstraub2
Recommend Dealer
Yes
Jul 29, 2023 -

W&L Subaru responded

Thank you for your review, and have a great day.

July 28, 2023

Joe was wonderful to work with and I would recommend him highly. The IT person that helped me on delivery was also wonderful More

by bix0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bluge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

W&L Subaru responded

Thank you for reviewing your purchase experience! I will let Joe know of your kind words! Have a great day!

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