W&L Subaru

Becky Kline has been our sales person at W&L Subaru. She is a joy to work with. Very thorough, accurate and honest. We have purchased 7 Subarus form W&L and have no complaints. ! She is a joy to work with. Very thorough, accurate and honest. We have purchased 7 Subarus form W&L and have no complaints. ! More

This trip they did right by us. The problem was fixed and the car works fine. The problem was fixed and the car works fine. More

Lack of responsiness. No responds from management service or sales. Have purchased 2 new outbacks recently and had tire issues with both. Charged a $120 for A8 dollar piec No responds from management service or sales. Have purchased 2 new outbacks recently and had tire issues with both. Charged a $120 for A8 dollar piece end, it was not needed anyway. More

This is the fourth car I bought from this dealership and the first that I had rodent damage to the wires. Perfect. It was a very expensive fix. However, the inside of the car was left very dirty. The gas ta the first that I had rodent damage to the wires. Perfect. It was a very expensive fix. However, the inside of the car was left very dirty. The gas tank was empty, but was not that way when I took it in. This is the last car I buy from that dealership perhaps even the last Subaru I buy. More

Everyone has been so helpful. I would rate this dealership second to none .We appreciate the awesome service we received. I would rate this dealership second to none .We appreciate the awesome service we received. More

Convenient, clean, have a lot of cars to choose from and very helpful, friendly staff. very helpful, friendly staff. More

Always great customer service! Really appreciate the valet service for oil change appointments. Highly recommend W&L sales and service! Really appreciate the valet service for oil change appointments. Highly recommend W&L sales and service! More

The team did an excellent job. I needed new tires and an alignment due to a flat tire. They took care of me and gave me a loaner overnight since it was near the end of the day. I needed new tires and an alignment due to a flat tire. They took care of me and gave me a loaner overnight since it was near the end of the day. More

love the dealership but will never use their collision center again ! Very Nasty and accusatory . In the few years since i became a customer 2023 i purchased 2 new vehicles and have all 3 of my subarus se center again ! Very Nasty and accusatory . In the few years since i became a customer 2023 i purchased 2 new vehicles and have all 3 of my subarus serviced there . So when our 24 was hit we figured who better to do the collision repair ? well i dont know what the car even looks like now but i can say never again just on the phone experiance i had with one of the employees there. Shame i have given all 5 star reviews till now but being spoken to like i was a deadbeat on some check that was sent directly to them. AS a matter of fact, we directed our insurance co to send ALL payments directly to them. And oh boy, why wouldn't i pay the 500 $ deductible on a brand-new car that i need back ?I never have been spoken to like this by anyone else at W&L and hope this doesn't spread to the dealership . But i assure you next time i see the owner i will discuss this with him personally and suggest he has a talk with this person on customer relations and tactfulness and respect for customers ! More

Everything went well. Did not spend hours with paperwork. Seemed like PA fees were a bit high Did not spend hours with paperwork. Seemed like PA fees were a bit high More