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W&L Subaru

Northumberland, PA

4.8
4,257 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,257 reviews

November 12, 2018

Great experience From the moment we stepped on to the lot til we drove away in our new Subaru, we were treated wonderfully. From test driving cars, to explanation of More

by babsglowaski1947
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Kris Delosier
November 12, 2018

repair dent on 2017 legacy the personnel at the collision center were professional from the very beginning. Prompt and to the point; explained things in a way that even I could More

by babe003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Regan and Jennifer
November 12, 2018

Subaru Crossteck Disappointed did not get a followup call after I bought my car and also that I was not offered the opportunity to return and go over the operation of More

by ddesnana2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mertz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler, Tasha Troutman
November 12, 2018

IT'S EXCELLENT Everybody had a great positive attitude about their work, their service to me (not always an easy thing to do) , and finishing within a very reasonabl More

by KGBEAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
November 12, 2018

Customer service. Great to deal with. Awesome customer service in every department, whether you are there for service or to buy a new vehicle. Always friendly and court More

by Kasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Mark Piercy
November 12, 2018

Decent experience but not exceptional Overall it was a good experience. I specifically asked before i signed if vehicle it gas tank would be full. I was assured it would be but when we got More

by Acadia buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tasha Troutman
November 12, 2018

College daughter One of our daughters totaled her car( which was a 2009 Subaru Impreza) She was ok. We needed to replace her car and she still wanted to get another S More

by jpolumb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2018

My review Awesome ppl! Personal and friendly. Work with you to get the best for your money. I’m a Subaru person. Their great cars. Great dealership More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2018

Best Place to buy a car If I could give 10 stars for this place, I would. W&L always provides great customer service whether it be buying a car or getting mantience done. I w More

by Blc2392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Nov 10, 2018 -

W&L Subaru responded

Thank you so much for leaving our team with your feedback. We are so happy we could take great care of you and these two team members are wonderful to work with and extremely knowledgeable about our products and services. We want to welcome you to the family and hope travel safely in your new Legacy!!! Thank you for the business and we are here if you ever need anything!

November 10, 2018

Good experience I would highly recommend Ken Heim to anyone in the market for a vehicle. He is very friendly, knowledgeable about product, and not pushy!! Overall bu More

by Gammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Heim
Nov 10, 2018 -

W&L Subaru responded

Thank you very much for your review and kind words towards our Sales Associate Ken Heim. He has been with us for several years and is very friendly and knowledgeable. Thank you for the business and safe travels this holiday season!

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