Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
W&L Subaru
Northumberland, PA
4,167 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area.
At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,167 reviews
November 12, 2018
Fantastic customer service and vehicle service If you want both customer service and vehicle service W&L is the place to go. Whether on the phone or in person, each staff member has a smile in thei If you want both customer service and vehicle service W&L is the place to go. Whether on the phone or in person, each staff member has a smile in their voice and gives their best More
by klynn0
Verified Customer
November 12, 2018
Great customer service I had great customer service here this is the fifth car I have bought at this location. The people are really nice right down to the owner. They worke I had great customer service here this is the fifth car I have bought at this location. The people are really nice right down to the owner. They worked with me on the price of the car I left happy! More
by JZDILL3040
Employees Worked With
Mark Piercy, Ken Heim
November 12, 2018
Great experience From the moment we stepped on to the lot til we drove away in our new Subaru, we were treated wonderfully. From test driving cars, to explanation of From the moment we stepped on to the lot til we drove away in our new Subaru, we were treated wonderfully. From test driving cars, to explanation of various options and financing couldn't have been better. A big shout out to our salesman Kris. He was great to work with. Thanks Kris More
by babsglowaski1947
Employees Worked With
Shaunda Zeigler, Kris Delosier
November 12, 2018
repair dent on 2017 legacy the personnel at the collision center were professional from the very beginning. Prompt and to the point; explained things in a way that even I could the personnel at the collision center were professional from the very beginning. Prompt and to the point; explained things in a way that even I could understand; Provided me with time frames on when things would happen what to do when dealing with my insurance company. Work was done in a way that it is not noticed at all. Smooth dealing with insurance company thru W&L. Very satisfied with the work done at W&L Subaru Collision Center. Thanks to everyone. More
by babe003
Employees Worked With
Shaun Regan and Jennifer
November 12, 2018
Subaru Crossteck Disappointed did not get a followup call after I bought my car and also that I was not offered the opportunity to return and go over the operation of Disappointed did not get a followup call after I bought my car and also that I was not offered the opportunity to return and go over the operation of the car. More
by ddesnana2
November 12, 2018
IT'S EXCELLENT Everybody had a great positive attitude about their work, their service to me (not always an easy thing to do) , and finishing within a very reasonabl Everybody had a great positive attitude about their work, their service to me (not always an easy thing to do) , and finishing within a very reasonable time. GREAT FUNCTION Your new dealership is impressive to me and I hope management makes the effort to impress every employee that they will be most powerful in customer appreciation and satisfaction, the road to long term success for everyone. thank you .. More
by KGBEAMS
November 12, 2018
Customer service. Great to deal with. Awesome customer service in every department, whether you are there for service or to buy a new vehicle. Always friendly and court Great to deal with. Awesome customer service in every department, whether you are there for service or to buy a new vehicle. Always friendly and courteous. Never a long wait for service. More
by Kasey
November 11, 2018
My review Awesome ppl! Personal and friendly. Work with you to get the best for your money. I’m a Subaru person. Their great cars. Great dealership Awesome ppl! Personal and friendly. Work with you to get the best for your money. I’m a Subaru person. Their great cars. Great dealership More
by Linda
November 10, 2018
Great Experience Mike Rorke is truely an asset to have as a salesman. He not only care about his customers but he cares about their family and children. He puts his cu Mike Rorke is truely an asset to have as a salesman. He not only care about his customers but he cares about their family and children. He puts his customers wants and needs first and find them the right fit for their next vehicle. More
by Aforbes244
Employees Worked With
November 10, 2018
Best Place to buy a car If I could give 10 stars for this place, I would. W&L always provides great customer service whether it be buying a car or getting mantience done. I w If I could give 10 stars for this place, I would. W&L always provides great customer service whether it be buying a car or getting mantience done. I would reccomend Kye Bennar to anyone. He went above and beyond with excellent customer service to provide me with exactly what I was looking for! Thank you so much for your service! I love my new Subaru Legacy! More
by Blc2392
