W&L Subaru

Miscommunication Had a flat tire and a related problem due to the flat tire. Vehicle towed to W&L. I was told my tire was fixed and they were waiting for another par Had a flat tire and a related problem due to the flat tire. Vehicle towed to W&L. I was told my tire was fixed and they were waiting for another part. I was quoted that the cost would be around $100. When I picked up the car, the cost was $285. The tire needed replaced, but I wasn't told about that. Other than the miscommunication and high price, the service department is good. More

Very helpful and efficient staff. Our 2017 Subaru Forester was making a noise like it was in a lower gear when on the highway, but it wasn't. I was told at first that since it had bee Our 2017 Subaru Forester was making a noise like it was in a lower gear when on the highway, but it wasn't. I was told at first that since it had been sitting in the garage for several weeks, corrosion could have developed on the brakes and that would account for the noise for a few days. When the noise persisted after several hundred miles of travel, I took the car back and the service staff discovered the problem was with the rear wheel bearings and the were replaced. I was somewhat surprised that after only 18,000 miles the wheel bearings needed to be replaced. I hope that the quality of the replacements is considerably better than the original parts. More

Family environment They are willing to work with you.Dale Long was great he but us in what we could afford. George was great he explained all the features of the car. They are willing to work with you.Dale Long was great he but us in what we could afford. George was great he explained all the features of the car. More

First Rate Deal & Dealer W&L made buying a new car a real delight. They took the time to understand what our needs were & matched them! We highly recommend them! W&L made buying a new car a real delight. They took the time to understand what our needs were & matched them! We highly recommend them! More

Best customer service ever! Highly recommend W&L Subaru for your car shopping and trading in of vehicles. They are very friendly and easy to work with. Very honest information, Highly recommend W&L Subaru for your car shopping and trading in of vehicles. They are very friendly and easy to work with. Very honest information, give you great offer for vehicle and don’t pressure your decisions with purchasing. More

New car buyer My local dealership whom I've dealt with for years didn't give the best deal up front. W&L made buying a new car a simple easygoing process, I would h My local dealership whom I've dealt with for years didn't give the best deal up front. W&L made buying a new car a simple easygoing process, I would highly recommend them. Well done W&L. More

Fantastic, as always. We first bought a new '83 Subaru hatchback from the grandfather from the current manager. We have purchased at least six cars from these folks. Our We first bought a new '83 Subaru hatchback from the grandfather from the current manager. We have purchased at least six cars from these folks. Our daughter and her husband have purchased four. Last year our daughter had an accident which totaled her '15 Crosstreck. She had rolled the car several times and was unhurt. She asked me to go with her to pick out a new car. While there we met another family who was on an identical mission, to replace a car that saved their daughter's life. We will always drive a Subaru, and W&L is where we will buy they. Our recommendations have sold at least three new cars from this dealer. We are happy that they have recently included a full service crash damage unit to their offering. More

I was very impress with my sales person . Made it enjoyable It was an en joyable sales not pressed to buy. They new what they were doing and seem to work a reasonable deal. Made you feel special. It was an en joyable sales not pressed to buy. They new what they were doing and seem to work a reasonable deal. Made you feel special. More

Excellent It was just a routine oil change, but service was excellent - walk-around thorough, and carwash a welcome addition. These guys always get A+ from me. It was just a routine oil change, but service was excellent - walk-around thorough, and carwash a welcome addition. These guys always get A+ from me. More

Fast, efficient and pleasant experience We were able to buy a Subaru at a good price, in a fast transaction. We’re very happy with Ken. We were in and outside in less than a couple of hours. We were able to buy a Subaru at a good price, in a fast transaction. We’re very happy with Ken. We were in and outside in less than a couple of hours. Great new car training from George. I have to add that the Forester is a fantastic automobile! This is as good as it gets. More