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W&L Subaru

Northumberland, PA

4.8
4,340 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,340 reviews

February 03, 2020

Great experience. I work for a local financial institution. The vehicles are my responsibility, from routine maintenance to researching the deal and negotiating the pur More

by howem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Feb 04, 2020 -

W&L Subaru responded

Thank you so much for your business! We look forward to helping you again in the future!

February 03, 2020

Excellent Service They provide friendly, quick and efficient service, Scheduling through the my Subaru app was a breeze. Things could not have gone smoother. Th More

by jfisne52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kris Little, Phil Rizzo
Feb 04, 2020 -

W&L Subaru responded

We are so pleased you enjoyed your visit to our service dept! Thanks for the feedback!

February 02, 2020

My purchasing experience Angela McCormick was very nice and helpful and made sure I got my 2020 Crosstrek Limited for the best price and made sure my vehicle came with everyt More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Shaloka, Shaunda Zeigler, Angela McCormick
Feb 04, 2020 -

W&L Subaru responded

Thank you for the review! We are so pleased you had a great sales experience!

February 02, 2020

First Rate Service From start to finish the collision center gets high marks. Everything was explained and the sceduling of the repair and the arranging of a free loaner More

by noguchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Regan, Shaunda Zeigler, Kim Rorke
Feb 04, 2020 -

W&L Subaru responded

Thank you so much!

February 01, 2020

We had a great experience. Curt Reid was very patient and very helpful with everything. The finance department was great an explained everything as well. More

by laasra17
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Reid , Shaunda Zeigler
Feb 04, 2020 -

W&L Subaru responded

Thank you for the feedback! If you need anything else, just let us know!

January 31, 2020

Great service! My first visit to the dealership since buying my car last May. Just routine, but I was greeted by the customer service representative warmly. All of More

by uncleggpsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name, but someone helped me with my questions concerning Android Auto. They even got into the car with me., Kris Delosier
Feb 04, 2020 -

W&L Subaru responded

Thank you so much! We are so glad you noticed our coupon in the Bloomsburg Theater Ensemble playbill!

January 31, 2020

Professional, helpful employees Just bought my 5th Subaru from W&L. Always happy with the people, service, and of course the vehicles I have purchased. It is a great dealership More

by dgejoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Orner (Excellent rating, He is very thorough in explaining your new vehicle., Mark Piercy, Angela McCormick
Feb 04, 2020 -

W&L Subaru responded

We truly appreciate all your repeat business! Thanks so much!

January 31, 2020

Very Good Customer Service! - Sales Rep. Kim Rorke My wife Donna has been a Subaru owner of three vehicles. I attempted to get her interested in a Forester for several years without success. Finally, o More

by barryfahnestock
Recommend Dealer
Yes
Employees Worked With
I can't remember the IT guys name, but he was very knowledgable, although I doubt we'll remember everything., Shaunda Zeigler, Kim Rorke
Feb 04, 2020 -

W&L Subaru responded

Thank you so much, I will let Kim know of your kind words!

January 31, 2020

Please read my review. I was very impressed with your new dealership. Ken Heim was nice to work with and was most helpful. However, I was extremely disappointed when I got More

by bergen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Heim
Feb 04, 2020 -

W&L Subaru responded

Thank for your feedback, I do understand your concerns. I looked into the origin of your vehicle, and it was actually one of our loaner cars for service. We bought it new from Subaru and it went directly into our service loaner car program. The good thing about this is that it wouldn't have been used for anything crazy, but rather simple local commutes to work/school/store/etc, just like it would as a personal vehicle. That also means it was well maintained service-wise while we had it. I'll be happy to speak with you personally and address any concerns you may have. Just give me (Rob) a call at 570.473.3432, and I'll do what I can for you. Thanks again, and have a great day!

January 31, 2020

Dale was very helpful and very friendly. We came in three separate times and had no issues. My 4 yr old son loved the kids room, great idea! More

by jbaker54
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

W&L Subaru responded

Thanks! The kids room is one of our really special perks for service customers, and I'm glad your son enjoyed it!

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