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W&L Subaru

Northumberland, PA

4.8
4,340 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,340 reviews

February 07, 2020

I want to support this business It was my first time at this dealership and the person handling my customer service was not customer first. I made an appointment and it took 45 minut More

by mlmanning12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diane or Diana, not listed above.
Feb 07, 2020 -

W&L Subaru responded

Thank you for the feedback, and I sympathize with your concerns. I will have service reach out to you to see how we can turn your experience around. We do have free loaner cars for service, and I apologize if no one mentioned that you could borrow one. If you need anything else, please feel free to reach out to me at 570.473.3432. My name is Rob. Thanks again, and have a great day!

February 07, 2020

I wish that I got a better tutorial about the remote start system, I had to call the service department twice to figure out how to work it correctly More

by tsalek
Recommend Dealer
Yes
Employees Worked With
Not sure of the guys name
Feb 07, 2020 -

W&L Subaru responded

Hi, Mr. Salek and thanks for writing in. I'm very sorry you didn't get a better tutorial for the remote starter on your car! We are always here for you after the sale though, so if you ever need any help with anything, or have any questions, or need any further instruction on any of your car's features, please feel free to contact us at 570.473.3432. We have a ton of product experts in the showroom who are very happy to help in these situations, and as you saw, service can help too. Thanks for your business, and have a great day!

February 06, 2020

This is the second time getting my car serviced at your place. And both times I am well pleased and impressed by the way how everyone is knowledgeable and the customer service is great everyone should lear More

by leshinskiegarret
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana,
Feb 06, 2020 -

W&L Subaru responded

Thanks so much, we appreciate the compliment! We look forward to helping you again next time!

February 05, 2020

W&L Subaru is the best dealer I have ever dealt with. I’m glad I drove the 2 hours for my new car. Thank you again. More

by Roger
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Feb 05, 2020 -

W&L Subaru responded

Thanks Roger, it was a pleasure helping you!

February 05, 2020

Kyle is very professional to work with. He is a very friendly salesman. We will always go to him to purchase our vehicles. Great place! More

by byerly1545
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

W&L Subaru responded

Thanks for the review! We look forward to your next visit!

February 04, 2020

Used Subaru Forester at a reasonable price. Purchase completed with dispatch and full explanations. It was especially nice to have Curt deliver the car since I was driving one that was not bein More

by resawyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Reid (also five stars), Mark Piercy
Feb 04, 2020 -

W&L Subaru responded

Thank you! We appreciate your business!

February 04, 2020

Excellent and speedy deal! Just what we were looking for. Dealership is amazing. Parts department had the adds in available and were supper nice, thanks! More

by mom2mx
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Johnson parts manager
Feb 04, 2020 -

W&L Subaru responded

Thank you so much for the kind review!

February 04, 2020

New Car I had no intention of buying a new car the day I walked into the store. All employees, especially Luther, were helpful and friendly. The deal was too More

by bgudleski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Luther Metzger
Feb 04, 2020 -

W&L Subaru responded

Hi thanks, we are so glad we could help!

February 03, 2020

Great service, quick turn around in both fast lane service w/o appt. and scheduled services as well. Offer loaner vehicles, Friendly drop off and pick up staff. More

by bruce066
Recommend Dealer
Yes
Employees Worked With
Kris Little
Feb 04, 2020 -

W&L Subaru responded

We really appreciate you taking the time to write this review!

February 03, 2020

Top of the line service. Took care of current issues and a warranty I didn’t know I had. 10/10 would recommend W&L Subaru to friends and family based on the service alone. More

by Kerstacher
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Feb 04, 2020 -

W&L Subaru responded

Thank you! Let us know if you need anything else!

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