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W&L Subaru

Northumberland, PA

4.8
4,340 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,340 reviews

February 12, 2020

The service was easy, fast and friendly. I love that I can schedule online. The waiting area is comfortable and quiet with fast internet which means I can work remotely. My only complaint is that it was a More

by carolinehfry
Recommend Dealer
Yes
Employees Worked With
Kris Little
Feb 12, 2020 -

W&L Subaru responded

Thanks for the feedback!

February 11, 2020

I visited the dealership on two separate occasions before purchasing my vehicle. Both times staff were very welcoming and extremely helpful. Made my first car buying experience wonderful! More

by Devon.Mendler
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

W&L Subaru responded

Thanks Devon, we appreciate the feedback! If you need anything else, just let us know!

February 11, 2020

Service All the staff were very friendly. I believe his name was Luke, met me in the parking lot when i first got there because I was confused what to do sin More

by DBLAZER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think Isaac, and Luke were two that helped., Ken Heim
Feb 11, 2020 -

W&L Subaru responded

We are so pleased you had such a great experience in service! Thanks for posting!

February 11, 2020

The salesman was great the finance guy was not very well educated and was not able to get me in the price range I was asking for and Wasent willing to try to get me a little better of a deal. More

by Subaru3
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Feb 12, 2020 -

W&L Subaru responded

I do apologize if your finance manager wasn't up to your exacting standards of intellectual acumen.

February 11, 2020

The employees that helped me select and explain the features of my Forester were so good. They answered every question I had about the car. More

by shelbybeck
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Delosier, Mark Piercy
Feb 11, 2020 -

W&L Subaru responded

Thanks so much! We enjoyed helping you with your purchase!

February 10, 2020

Mike Rourk, Dutch, Accounting Mgr. sorry I forget her name, were all great to deal with! I highly recommend checking them out for your next vehicle. More

by mhubler873
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dutch, Shaunda Zeigler
Feb 10, 2020 -

W&L Subaru responded

Thanks for posting this review! I will let the team know you had a great experience!

February 10, 2020

A pleasure in buying a certified pre-owned car Luther, Robert, and everyone else we met on the phone or in the dealership were professional, friendly, helpful, and accommodating to all we needed. More

by newerg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luther Metzger
Feb 11, 2020 -

W&L Subaru responded

Thanks so much for posting this review! If you need anything else, just let us know!

February 10, 2020

Everyone was truly nice my entire experience. Dale, our salesman was very knowledgeable and cared about getting me into exactly what I needed. There was no pressure and they worked to get me a great deal. More

by dbonomo1714
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Feb 11, 2020 -

W&L Subaru responded

Thanks, we are pleased you had such a positive experience here!

February 08, 2020

New Car Came to dealership to buy new car.. left with new car. Would recommend my friends and family to visit this dealership Happy Customer Jack A. More

by pjw15
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Feb 10, 2020 -

W&L Subaru responded

Thanks Jack, it was our pleasure helping you!

February 07, 2020

I found it very interesting that my car goes for service to W&L and the technician Called to tell me my seat was broken said it wouldn’t pass safety inspection. Then the next week my car goes for an alignme More

by Jd106
Recommend Dealer
No
Employees Worked With
Roy Beck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
Feb 07, 2020 -

W&L Subaru responded

Thank you for the feedback. I can understand your frustration, and I'm sorry for your experience here. Our Operations Director Phil has reached out to you to help. If there is anything I can do for you too, please give me, Rob, a call at 570.473.3432, and I'll be happy to get this resolved for you. Thanks again, and have a great day.

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