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W&L Subaru

Northumberland, PA

4.8
4,211 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,211 reviews

September 01, 2024

All went well with my experience with the service department. I was waiting for the work to be done and was kept informed. More

by Louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

W&L Subaru responded

Thank you so much for your review!

August 31, 2024

Great dealership! No pressure. Great service. I really appreciate the pick up and drop off service! More

by jnrodrigues
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

W&L Subaru responded

Thank you! We are very pleased that you enjoy our free service valet perk!

August 31, 2024

No better dealership than W&L. Service department is a delight to work with. Service staff is professional and extremely helpful. More

by joefox2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

W&L Subaru responded

Thanks so much for the 5-star ratings!

August 31, 2024

Excellent, personable service. Really appreciated the free loaner car and the way we were communicated with. More

by lshowersm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Christine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

W&L Subaru responded

Thank you so much for taking the time to review our service department! We look forward to your next visit!

August 30, 2024

Dale was a pleasure to work with, patient and thorough, when we purchased our pre-owned 2023 Subaru. The car was immaculate and hard to distinguish from brand new. No pressure at anytime. The dealership More

by songwright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennick Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

W&L Subaru responded

Thanks so much for taking the time to review your sales experience! It was our pleasure helping you! If you need anything at all, just let us know!

August 30, 2024

They did an excellent job But I still have too question if was all necessary?? More

by sparky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

W&L Subaru responded

Thank you for the feedback. If you have any questions about the service that was done to your vehicle, our service advisors will be very happy to give you as much detail as you need. Just give us a call at 570.473.3432, and press 2 for service. Thanks again, and have a great day!

August 30, 2024

I had a very good experience with this salesman and dealership. They listened to what I was looking for and were very helpful. More

by amycrou36
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

W&L Subaru responded

We are very grateful for your business! Have a great day!

August 30, 2024

Very professional service with video of inspection. Great service crew and clean center. Pleased with cost and timely work More

by phjms88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

W&L Subaru responded

Thanks for the 5-star review!

August 29, 2024

Very pleasant and polite, well organized service area. They seem to really care about the customer More

by djhinpa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

W&L Subaru responded

Thank you for reviewing out dealership!

August 29, 2024

Staff treats you respectfully and with concern for your issues. I was disappointed that a problem taken to them in late July was not adequately addressed. They looked at it again at no charge to me and, I More

by geoffgw2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

W&L Subaru responded

Thank you for the review! We apologize that the issue wasn't resolved on your first visit and we appreciate you letting us have a second crack at it. If you need anything at all just let us know! Thanks again!

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