Volvo of Virginia Beach

Freedom Volvo, by far, exceeds the other four Volvo dealers I worked with, which were all good too. First and most important, the coffee is always hot and fresh. I purchased my C30 in Seattle and rel dealers I worked with, which were all good too. First and most important, the coffee is always hot and fresh. I purchased my C30 in Seattle and relocated to Newport News for the Army. The service department is attentive and customer focused. I am able to reach an advisor quickly or get a return call promptly. I had routine service, warranty work on speakers, and a full detail done. I was never left in the dark about the service process or how long it would take. While waiting, it was nice hearing progress updates. All the work on my C30 was done to standard and my happiness. I appreciate the washes after service. I was very impressed with the full car detail. The price was lower than I anticipated and the shine was more than I expected. I highly recommend Freedom Volvo for their service. When I grow up, I'll buy a larger Volvo from Freedom. More

Tim Robinson is by far a man (salesman) of integrity and respect. He gave me the time to look around, ask questions, interrogate him about his knowledge of the vehicles and to just let be me (which) is most respect. He gave me the time to look around, ask questions, interrogate him about his knowledge of the vehicles and to just let be me (which) is most important. Mr. Robinson understood what I wanted and catered to my needs for a vehicle. He gained my trust and confidence in that he knew what he was talking about and sold me with the fact that purchasing a 100,000 mile Volvo would not have me looking for another vehicle in a matter of a few months. The closing process was very painless. I was very pleased with the service and that everyone was very pleasant from reception to the close of the deal. Hats Off to FREEDOM! Tim Robinson, you're AWESOME! A & J Tatem More

Joe in the service department was GREAT! I have a 1995 Volvo 960 which was in for quite a bit of work. A few days later an unrelated issue popped up causing me to have the car towed to the dealership. I Volvo 960 which was in for quite a bit of work. A few days later an unrelated issue popped up causing me to have the car towed to the dealership. I am getting married in a week and desperately needed a car to run errands this weekend. Joe quickly had the car assessed, informed me of the problem, put me in a loaner for the weekend and sent me on my way. I truly appreciate his quick response and understanding my urgent need for a car! Thanks Joe! I have been a customer for 18 years and will be one for many more years to come. More

I gave the team at Freedom Volvo 5's across the board because they deserve it. I knew the car was a great deal, and Tim took great care of us through the purchasing process. He was very knowledgeable abo because they deserve it. I knew the car was a great deal, and Tim took great care of us through the purchasing process. He was very knowledgeable about the features of the vehicle, the vehicle's history (because it was pre-owned), and even did a warranty background check which found not only a manufacturer's warranty but a service warranty as well. He even met me at my office one day to help install XM radio. The customer service here exceeded expectations. The vehicle my husband and I purchase was manual (and I haven't driven one in a few years) and Tim was so patient and helpful in re-teaching me. He made sure I was completely comfortable driving it first in the parking lot and then around town on our test drive. I couldn't have hoped for a better experience in purchasing my first car! We highly recommend Tim and Freedom Volvo to anyone, even if you're not looking to buy a Volvo. More

My experience with Freedom Volvo was wonderful. Dale Mang was absolutely great, he was very easy to work with and technically an expert in the field of bluetooth, ipod, etc. I was impressed by his ca Mang was absolutely great, he was very easy to work with and technically an expert in the field of bluetooth, ipod, etc. I was impressed by his calmness and knowledge. Chris Grandison is such a nice guy, because I have bought so many volvos, he knew exactly what kind of car would work well for me. Paul Troche is another member of your volvo team that finalized the paperwork and was a pleasure to work with. The entire volvo team, even down to the important guys who cleaned the car to get it ready for me to drive it home were great. I am so happy I returned to Freedom Volvo and I am sure my son and husband will also purchase volvos in the near future from this great organization. Almost forgot, O.E. Burke was a pleasure to work with!!! More

I have worked with this dealership for over one year to find the right deal for me. I didn't mind waiting because I knew during this time, this team was proactively involved in searching for the right vehi find the right deal for me. I didn't mind waiting because I knew during this time, this team was proactively involved in searching for the right vehicle based on my specifications, within the specfified price point and in August,2012, Connie Watkins and Paul Troche found the right deal! This is a highly professional staff with exemplary customer service. Paul Troche also brought to my attention a couple of not so obvious defects which had he not pointed them out, would surely have been overlooked by me. True to his words, Paul Troche ensured that these defects were promptly corrected. Overall, I am very satisfied with the Freedom Volvo staff. I can be a very "challenging " consumer and because of Connie Watkin's professionalism, we were able to close the deal. I highly recommend that if you are searching for a new or used volvo, that you provide this dealership the opportunity to earn your business, you'll be glad you did! More

Great xc90 at good price. All of the people there were very nice and knowledgeable about the vehicles. We are pleased with our first Volvo. very nice and knowledgeable about the vehicles. We are pleased with our first Volvo. More

Purchasing our certified preowned Volvo was the most efficient and stress-free experience we've ever had. Connie and Chris are true professionals that went out of their way to help us drive away with o efficient and stress-free experience we've ever had. Connie and Chris are true professionals that went out of their way to help us drive away with our car the same afternoon while being very thorough and honest with us. Thanks again! More

We purchased a Volvo in 2009 from Freedom Volvo. Initially, the experience was wonderful. We were able to find a car we liked and the staff was friendly and helpful. Over the years since we have b Initially, the experience was wonderful. We were able to find a car we liked and the staff was friendly and helpful. Over the years since we have been faithful customers, returning for routine maintenance as well as any additional work that may be needed. Until recently we've had no complaints. After all most everyone knows that having your car serviced at a dealership is more costly but the expectation is that your car will get the attention and professional service it needs. During the summer of 2012 we brought our car in for routine maintenance and were surprised when our bill was $700+. We were not informed the cost would be that high and when we left we noticed that the services indicated on the receipt was not entirely provided. We returned and had the part replaced, as it should have been initially and over the months we realized one of the other issues we were having was never fully resolved. The topper came when six months later new brakes and suspension to one side of the vehicle would be needed. Since this car is used mainly for local travel and has relatively low miles an additional $900 expense in such a short period of time came as a surprise. Why wasn't this mentioned during the routine service, we called and asked. Sadly, Freedom Volvo took a defensive position and we were unable to find any middle ground. We have given Freedom Volvo our loyal patronage and a lot of money. We are now taking our business and recommendation elsewhere. More

It took a whole year for me to finally make up my mind to trade my reliable 12 year old S-40 for a nearly new and high end S-60. I had been to every dealer on the Blvd and the draw to Freedom Volvo was to trade my reliable 12 year old S-40 for a nearly new and high end S-60. I had been to every dealer on the Blvd and the draw to Freedom Volvo was to the dealership and not so much the product. I found several good products in my search with better prices, but the product specialist Dale Mang, service, attitude and total package was what sold me on making the purchase. Right now, the car and I are trying to get adjusted to each other, but I am pleased with the overall product. Despite the fact that I could not find the color I wanted, I can learn to live with this car. The performance is peppy, and nimble and this interior is so much better than the older model. Volvo selected a better class of material in the manufacture of this car, and hopefully it wont be necessary to keep repairing that drivers door, that infamous cup holder and of course those pesky head light bulbs. More