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Volvo Cars West Springfield

West Springfield, MA

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210 Reviews

989 Memorial Avenue

West Springfield, MA

01089

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Showing 210 reviews

November 28, 2016

customer receives a lot of individual attention The car was ready and all its features explained to me at the time I was ready to pick it up. The purchase took time as I was waiting for an Audi buyb More

by Monty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan, Russell, Micke, Breden, Jonathan
November 14, 2016

Great Experience with my Q5 Had a great experience purchasing my Audi Q5 with Fathers and Sons. Purchase was made easy. Hope to continue to bring it here for further maintenance! More

by kjurczyk24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory B, Brendan
September 23, 2016

Super service Always great service, never a hassle and always done correctly. Car is like brand new when you get it back. Keeps me coming back. Thanks More

by LovemyVolvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom O'Connor, Service Department, Vin Fusaro
September 10, 2016

It was that easy! Highly recommend Fathers & Sons. There was no pressure to buy & no surprises at the end of the deal. Jonathan Schulz was amazing! Great Customer Se More

by MsSherrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Schulz
September 10, 2016

Good experience Great working with Ethan again and meeting Cory while he is in training. Only downside was the upselling from the finance rep (Brendan)...too much pus More

by Lindasubbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Prentiss
September 08, 2016

Amazing experience The staff at Father's & Sons Service always goes above and beyond to make sure you are treated with the upmost respect and kindness, to a sure your v More

by Jtomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
August 26, 2016

Excellent sales team No pressure buying experience. Very professional staff. Sales person was able to address all my questions and concerns. The car was ready on the day i More

by Babushka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vin Fusaro
August 10, 2016

Outstanding Dealership with Professional Service! I recently had my 2010 Audi A6 4.2 in for a check up and the service was outstanding. As always, the staff is awesome! They are very accommodating a More

by John Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela LeBel and Sue Roy
August 09, 2016

OUTSTANDING Service and Friendly Staff! OUTSTANDING Dealer! I purchased a pre-owned car from Fathers and Sons Audi and the service was amazing. I live in St. Louis and they took additional p More

by sjspinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie and Chuck
August 09, 2016

Very professional and helpful. The Folks at Fathers & Sons have been very helpful. I have purchased 3 vehicles from their facility, and would recommend their team to others who are More

by Eric Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom in service, Sue Roy in Customer satisfaction, Vin Fusaro in sales, and Chuck in sales support.