Volvo Cars West Springfield

I was (am) very pleased with Fathers and Sons’ Business Development Manager Vin Fusaro. He displayed patience, courtesy, and professionalism while we negotiated a price for my trade-in and while negotiati Development Manager Vin Fusaro. He displayed patience, courtesy, and professionalism while we negotiated a price for my trade-in and while negotiating a price for the Audi Q5. I believe the deal we reached was fair. At no time did I feel pressured or hurried. The follow-up service was top notch from the loan paperwork to getting a sticker. I would recommend Mr. Vin Fusaro along with the entire staff of Fathers and Sons to prospective clients wishing to purchase a car sold through this dealership. More

Derek made the car buying experience painless. He found the car I was looking for and gave me a fair price. No pressure. No waiting games while the manager considers the offer. I would definitely buy anoth the car I was looking for and gave me a fair price. No pressure. No waiting games while the manager considers the offer. I would definitely buy another car from Fathers and Sons. More

The experience I recently had at Fathers & Sons was wonderful. The customer service was exceptional. I did not feel pressured to buy anything. I was able to look around without being hassled. Derek wonderful. The customer service was exceptional. I did not feel pressured to buy anything. I was able to look around without being hassled. Derek Beaulieu was one of the nicest people I have ever met. He really took all the time my family and I needed to make the right decision for us. He was able to answer all of our questions and get things done in a timely manner after our decision was made. The overall experience I had with Fathers & Sons was the best I have ever had buying a vehicle. I would definetely recommend this dealership. More

I'm a very happy customer of Fathers&Sons. Derek made the purchasing process easy, without any hassles or pressure to buy. He answered all of our questions, and gave us time to think about this imp made the purchasing process easy, without any hassles or pressure to buy. He answered all of our questions, and gave us time to think about this important decision. He explained the financing options, and even highlighted a fantastic deal through Costco on Volvo cars. We had not heard about it from other Volvo dealers. Delivery took longer than I expected, but the staff was very apologetic about the circumstances. Derek also made arrangements to provide a loaner vehicle for me, while they provided the state mandated inspection a few days after delivery. Everyone at the dealership--Derek, Steve, Tony, the Service team--are courteous and professional. I definitely will buy another vehicle from Derek and Fathers&Sons when I'm in the market again. More

The associate was very friendly and explained the features in great detail. The best part of the experience was that we did not feel pressured to buy the car. The financing department also worked to features in great detail. The best part of the experience was that we did not feel pressured to buy the car. The financing department also worked to get us the best rate for the auto loan. The overall experience was good and I would certainly recommend this dealership to anyone looking to buy a new auto. More

Derek Beaulieau was very easy to deal with. He was very knowledgable and responded promptly to all of our inquiries. Our buying experience went well. knowledgable and responded promptly to all of our inquiries. Our buying experience went well. More

Service was great. they were able to find me the best possible deal i could get with the kia sportage that i purchased with them possible deal i could get with the kia sportage that i purchased with them More

I was very pleased with the customer service I received from Henry Decker he was very personable and made me feel very comfortable with my new car purchase I would recommend this dealership and Henry to my from Henry Decker he was very personable and made me feel very comfortable with my new car purchase I would recommend this dealership and Henry to my family and friends More

William was very professional and found the vehicle that we wanted. Also, he instructed us on how to use all the interior features of the vehicle. Without his knowledge and assistance, I doubt we would ha we wanted. Also, he instructed us on how to use all the interior features of the vehicle. Without his knowledge and assistance, I doubt we would have purchased the vehicle from Fathers & Sons. More

We searched for over 2 months for a good, reliable, used car for my daughter. We had not had very good luck until we went to Fathers and Sons. Joe Foley was very friendly and extremely helpful. He showed us car for my daughter. We had not had very good luck until we went to Fathers and Sons. Joe Foley was very friendly and extremely helpful. He showed us a great Nissan Maxima and went with us on a test drive answering all our questions. When I told him I needed to have my husband (who was home doing the taxes) see the car he offered to let us drive it home to Southwick to show him! That simple convenience was the key that enabled us to make the right choice of vehicle for my daughter. I also appreciated the no nonsense approach to pricing at Fathers and Sons. We had done a lot of research and knew what was a fair price for this vehicle. Not having to bargain or haggle with a high pressure salesman was a relief! More