Volvo Cars West Springfield

We are a family of 4 who have purchased a total of 9 cars since 1980 from this dealership. Our first purchase (an Audi 5000) predates Vin Fusaro's employment at Fathers and Sons but over the years we have c since 1980 from this dealership. Our first purchase (an Audi 5000) predates Vin Fusaro's employment at Fathers and Sons but over the years we have consistently sought his advice and assistance whenever we shopped for a car. He is very knowledgeable, concientious, and pleasant to work with. At all levels of interaction, he provided highly individualized assistance that made a successful transaction. He negotiates fairly and guides you through the confusion of choice and price of these excellent vehicles. Along with his colleague Chuck Plakias, excellent patient help was offered that encouraged the purchase. Our satisfaction was clearly important to them. More

very helpful, 2nd time purchase, Shera was very knowledgable. appreciate no pressure to buy. very good selection, timely purchase time. car was very clean upon delivery knowledgable. appreciate no pressure to buy. very good selection, timely purchase time. car was very clean upon delivery More

Vinnie is easy to do business with.....straight shooter and professional. He found the vehicle we wanted and came in with an attractive price right up front. His follow-up after you leave is also second and professional. He found the vehicle we wanted and came in with an attractive price right up front. His follow-up after you leave is also second to none. It's clear he wants complete satisfaction with the entire buying experience. More

This was actually my second time working with Lee and the second vehicle I've purchased from him. The customer service here is fantastic. I emailed Fathers & Sons Kia to schedule a test drive. Two people second vehicle I've purchased from him. The customer service here is fantastic. I emailed Fathers & Sons Kia to schedule a test drive. Two people actually emailed me back within a half hour and set up the test drive for that day at a time that worked for me. I arrived and spoke with Lee who had the car ready for a test drive within minutes. He didn't make me wait at all and we hopped right in for a test. We got back, he gave me a price I couldn't refuse and we had the financing done within an hour. In a total of two hours, I test drove, financed and purchased a vehicle, while working out a trade for my old vehicle. Since then, Lee has delivered on everything he said he was going to -- from follow-up calls about the car detail and Massachusetts Registration, to sticking to the time frames he set. This could not have possibly gone anymore smoothly, and I'll be happy to visit Lee again in 5 years when it's time to trade this vehicle in! Thanks Lee! More

Our experience was nothing but exceptional! We were extremely satisfied with our service at Father's and Sons. This is our second Volvo and we will definitely be back! extremely satisfied with our service at Father's and Sons. This is our second Volvo and we will definitely be back! More

The entire Fathers and sons team has gone out of their way on multiple occasions to assist me in my vehicle needs. William Visneau has always been prompt in his response and willing to assist in any mean way on multiple occasions to assist me in my vehicle needs. William Visneau has always been prompt in his response and willing to assist in any means possible. During the process of purchasing a new vehicle through Mr. Visneau he went above and beyond to accommodate my needs and wants with the vehicle. I will continue to remain a customer of Fathers and Sons Audi due to the quality of service and level of product knowledge displayed by both William Visneau and the Service Department. More

I was attempting to purchase a new Boxster under somewhat I was attempting to purchase a new Boxster under somewhat unusual and time-limited circumstances due to family difficulties. When it became appar I was attempting to purchase a new Boxster under somewhat unusual and time-limited circumstances due to family difficulties. When it became apparent that my plans were too little and too late for the situation, Mr. Fusaro and the staff at Fathers and Sons stepped in and went the extra mile to satisfy my needs at no benefit to themselves or the dealership. I am very grateful to them for their added effort on my behalf. Incidentally I love the car, which isn't exactly what I had ordered and is better by far than what I thought I wanted. More

Damon and Steve went well above and beyond to satisfy our needs during our purchase process. Finding the right car, having everything set up perfectly for us, and delivering it in a timely fashion. needs during our purchase process. Finding the right car, having everything set up perfectly for us, and delivering it in a timely fashion. More

I just bought a 2010 Audi Q5 and I couldn't be happier. Everyone at this dealership treated me exceptionally well. The General Manager Steve was terrific along with my sales Consulatant Dereck. I happier. Everyone at this dealership treated me exceptionally well. The General Manager Steve was terrific along with my sales Consulatant Dereck. I would recommend this dealership to everyone I know. If I was ever going to buy another Audi, I would definely go back to See Dereck at Fathers and Sons. More

This was a great buying experience for us. We have never had such an easy time purchasing a vehicle before. William was great. No "high pressure" sales tactics used. I would definately recommend both Father had such an easy time purchasing a vehicle before. William was great. No "high pressure" sales tactics used. I would definately recommend both Fathers & Sons and William Visneau to any one looking to buy a vehicle. More