Volvo Cars West Springfield

Derek was an excellent resource in helping me to select my new car. I started with a list of 10 (yes, 10!) possibilities, narrowed it down to two and took multiple test drives. Neither option was quite r my new car. I started with a list of 10 (yes, 10!) possibilities, narrowed it down to two and took multiple test drives. Neither option was quite right and Derek suggested a third possibility, the Audi A6. My husband and I drove it and were very pleased with all the features,the driving experience and the beauty of the car overall. The price Derek gave us was terrific. Marissa in the business office got us a great rate on our loan and walked us through the process in a friendly and professional manner. We have used Fathers and Sons for service for over 10 years and have always been very pleased. Our experience in selecting and buying a car was just as good. i would recommend Fathers and Sons with no hesitation. And of all the sales people I have worked with over the years, Derek was among the most courteous and helpful, never pressuring me because he knew I could make my own decision. I ended up with a dream of a car. More

This is my fourth (4th) Auto from Father and Sons - We have 3 other Audi's in our family and all have been Father and Sons - Dealing with Vin Fusaro has made our auto shopping a pleasure - Vin is a true have 3 other Audi's in our family and all have been Father and Sons - Dealing with Vin Fusaro has made our auto shopping a pleasure - Vin is a true professional - His knowledge of what he is selling is outstanding - The entire staff at Father and Sons are the best - I never have to worry about service they are first class. More

This was my first experience with Fathers and Sons and I am very impressed. I have owned many Volvos in the past and purchasing the new XC70 from Derek Beaulieu was a pleasure. He was knowledgeable, profe am very impressed. I have owned many Volvos in the past and purchasing the new XC70 from Derek Beaulieu was a pleasure. He was knowledgeable, professional, patient and most of all genuine...a very rare trait nowadays. Derek went to great lengths to obtain the car I requested and the dealership stood by their word on price. The purchase was a relaxed non-pressure environment...that was critical for me. Derek did an excellent job...I would purchase another vehicle again. More

Fathers & Sons made my auto buying experience a great one. I walked in with a more than shaky credit history, thinking there was no way I would be approved. Well, SURPRISE! I was approved, and it was a q one. I walked in with a more than shaky credit history, thinking there was no way I would be approved. Well, SURPRISE! I was approved, and it was a quick process. I could have driven my car home the same day, but due to time constrictions on my part, I had to wait until the next day. When I came in the following morning, 45 minutes before my "delivery" time, my car was already all shined up and ready for me to take her home. The paperwork took less than an hour, and the finance manager (I apologize, I cannot remember his name), was funny and friendly. Everyone at Fathers & Sons was very welcoming and accommodating, even the mechanic who inspected my car (whom I hadn't met, but he somehow knew exactly who I was and which car was mine). I will, without a doubt, be purchasing my next vehicle from this dealership as well. Awesome job guys! More

Vin is a legend - no one can make buying a car as easy as him, my 8th! I hope he never retires. Thanks again Vin! him, my 8th! I hope he never retires. Thanks again Vin! More

Derek Beaulieu was most helpful and informative to a new buyer of Porsche autos. I had a great comfort level with credit manager Tony Quinterio and account manager Marissa. My overall experience with Father buyer of Porsche autos. I had a great comfort level with credit manager Tony Quinterio and account manager Marissa. My overall experience with Father and Sons Porsche was very positive. Terrence Moore. More

My dealings with Derek Beaulieu and Steve Langieri was the best "car buying" experience I've ever had. I've leased or owned over 20 cars in my career. Having dealt with numerous dealerships, I've had some the best "car buying" experience I've ever had. I've leased or owned over 20 cars in my career. Having dealt with numerous dealerships, I've had some experiences I'd rather forget. Frankly, I've never enjoyed the process. This time around I felt as though I was dealing with my two best friends. They were relaxed, personable and very accomodating to my kids and I. There was never any pressure to make quick decisions or a pushy, overly aggressive approach to making the sale. It was always what was best for me. I commend both these individuals and the dealership for creating such a relaxing and friendly environment for the customer. Nice job! I will be back to purchase additional vehicles from Fathers and Sons in the future. More

The reason why I am entering this review is because Derek was exceptionally responsive to our auto needs, with specific recommendations on options and features. All of our questions were addressed in an exce was exceptionally responsive to our auto needs, with specific recommendations on options and features. All of our questions were addressed in an exceptionally friendly, patient, personable and entertaining manner. More

Derek- Outstanding sales rep. Explained all options of Derek- Outstanding sales rep. Explained all options of purchase as well as all options on the vehicle. This is my 1st. Audi lease after 15 year of le Derek- Outstanding sales rep. Explained all options of purchase as well as all options on the vehicle. This is my 1st. Audi lease after 15 year of leases with Lexus. I would recommend any of my peers interested in an Audi to see Derek personally at Father's and Son's. Wayne More

Derek was extremely well informed regarding all the automobiles we inquired about, and obviously enjoys automobiles as well as selling them. He genuinely tried to help select the vehicle that was the automobiles we inquired about, and obviously enjoys automobiles as well as selling them. He genuinely tried to help select the vehicle that was the best fit for us. He facilitated our finance agreement, and was most helpful a the time of pickup, spending extra time to provide instruction on operating our Audi as well as answering all my questions. Perhaps most importantly, Derek acheived all of this without making us feel pressured in anyway. Purchasing our first car from Fathers and Sons was a most enjoyable and satisfactory experience! More