Volvo Cars West Houston

Normal service visit, easy to schedule, reminders as well. Used the valet service, the Volvo valet app was very useful. Great experience all round, and a very nice job with cleaning the car. well. Used the valet service, the Volvo valet app was very useful. Great experience all round, and a very nice job with cleaning the car. More

Very Friendly Staff, Exceptional Service Chris and Maurice have been very professional and very patient in helping us selecting the car that meets our needs, and in accommodating our preferen Chris and Maurice have been very professional and very patient in helping us selecting the car that meets our needs, and in accommodating our preference on color, and in closing the deal. The whole process has been a pleasant experience. More

The customer service has been exceptional Ariel has been outstanding in calling me daily and keeping me up to date and explaining what's being done and what needed to be done. I would have gi Ariel has been outstanding in calling me daily and keeping me up to date and explaining what's being done and what needed to be done. I would have give five stars on quality of work but they gave me the car back with it still making noises and the brakes acting weird so I had to bring it back to them to be fixed better. More

Ray is always great! He will definitely be a pro with the Volvo Care program, because I have definitely used it. Already ordering another one. Volvo Care program, because I have definitely used it. Already ordering another one. More

Volvo West Houston is the most amazing Volvo dealership! I just truly cannot say enough wonderful things about them. We owned a 2012 Volvo XC90. It was a dependable well built SUV. We had no problems with i I just truly cannot say enough wonderful things about them. We owned a 2012 Volvo XC90. It was a dependable well built SUV. We had no problems with it. We decided to trade it in for another Volvo XC90. The new design the amazing tech ,there dependably and above all Volvo’s commitment to safety. Are the reason why we love Volvo. We purchased a CPO 2017 XC90 t5. I don’t think I would get any other SUV for so many reasons. The customer service is outstanding. Everyone is so helpful and attentive. Adrian Isaacs always goes above and beyond and he should be recognized! The service department shines. Every single employee is so decimated to their job and they run like a well oiled machine. When having some work done on our new CPO Volvo XC90. The service tech explained everything that would be done. On picking it up the same detail of what was done explaining everything!Plus the Volvo was detailed it looked beautiful! There is never any waiting around or wondering what is going on. You are always taken care of. The communication is superb. The waiting area is always so clean. There is TV., drinks, snacks, whatever you want. They make you feel so comfortable. The dealership is always sparkling clean , even the shop...it’s insane! People are always holding doors open for you, greeting you, making sure you are taken care of, getting stuff out of your car and transferring to the complimentary loaner they provide, which is always nice. Thank you Volvo West Houston and Adrian for taking care of my family and would also thank the GM Lionel Garcia of Volvo West Houston extremely helpful in getting us the right deal for my family. My wife loves her new Volvo XC90 you’ve made her very happy! Thanks, from the Royster family More

Exceeded all expectations, the best car buying experience! Absolutely the most professional, welcoming, and hands-down positive car-buying experience I have ever had. Everyone at Volvo Cars West Houston made m Absolutely the most professional, welcoming, and hands-down positive car-buying experience I have ever had. Everyone at Volvo Cars West Houston made me feel so welcome and I have to specifically thank both Adrian and Daylan, who made the experience leaps and bounds better than I hoped for. I never thought I would be driving a Volvo again so soon, but Adrian went above and beyond to get me into a safe, reliable, and stellar Volvo that makes me feel so incredibly safe and taken care of each time I get in it. He knew exactly what I was looking for without even having to ask and got me the best deal on the perfect car. I can't thank the staff at this location enough. They truly know what they are doing and look out for the needs of their customers. I absolutely would recommend to anyone looking at purchasing a new vehicle. I am so incredibly happy with my decision and can't recommend this location enough. They are top tier when it comes to customer satisfaction, knowledge, and truly knowing how to connect with their guests and meet their needs. 5/5 stars; I'd rate them higher if I could. Thank you again to everyone at this location for you superior help. More

“Excellent Car Buying Experience”This was my first “Excellent Car Buying Experience” This was my first experience with Volvo West Houston. BEST car buying experience I have ever had! Adrian Isaacs wa “Excellent Car Buying Experience” This was my first experience with Volvo West Houston. BEST car buying experience I have ever had! Adrian Isaacs was our sales rep and he was fantastic. Only had to deal with one person for the entire purchase. My wife and I purchased a certified ore-owned 2917 Volvo XC90 that was impeccable condition and the price was below market! Adrian was very personable, professional and efficient in processing the sale. I would highly recommend both Adrian and Volvo West Houston for your next car purchase. Thanks again, from the Royster family More

Clearly explained All possible scenarios if delayed Clearly explained All possible scenarios if delayed repairs . Suggestions for continued proper vehicle operation and safety of operators and passen Clearly explained All possible scenarios if delayed repairs . Suggestions for continued proper vehicle operation and safety of operators and passengers, are welcomed. The customer care is awesome More

Very professional service representative. They kept me informed on the status of the repair on my vehicle. Notified promptly when the service was completed and the vehicle was ready to be picked up. informed on the status of the repair on my vehicle. Notified promptly when the service was completed and the vehicle was ready to be picked up. More

Dealership failed to provide me with a license plate before my temporary paper plates expired. They refused to offer plates with extended expiration dates. They (management) efused to offer a loaner ve before my temporary paper plates expired. They refused to offer plates with extended expiration dates. They (management) efused to offer a loaner vehicle and told me I would be contacted a full 4 days after my temporary plates expired. Their service to customers who have made purchases is bottom level at best. More