Volvo Cars West Houston

Having a problem with my 2013 Volvo XC 90, I thought I would follow Ray to this location to check out their service department. He knew immediately what the problem was and took the time to answer all my would follow Ray to this location to check out their service department. He knew immediately what the problem was and took the time to answer all my questions. A loaner vehicle was offered and stated they would have to get the part. To Cut my story short, I am a satisfied customer. Thanks More

The method for which this dealership runs its service department check-in process as well as the estimate for repair cost process has proven to me that my vehicle will be serviced and repaired with the s department check-in process as well as the estimate for repair cost process has proven to me that my vehicle will be serviced and repaired with the standard of Excellence and I will not have to be concerned about quality. Raymond Coleman check me in and was very knowledgeable about my concerns and asked additional questions to ensure always properly understood. Then Richard foresight in the service department provided and easy to understand cost estimate detailing repairs that were needed immediately and why they needed to be repaired with photos. I have confidence in this dealership that my service and repairs will be done to a high standard of Excellence and I will not need to be concerned about quality. More

New XC 90 We had a great experience and Chris was awesome to work with. The finance dept. was effieicent and professional as well. Probably the best new car e We had a great experience and Chris was awesome to work with. The finance dept. was effieicent and professional as well. Probably the best new car experience we've ever had. More

Tire Repair and Brake Pads Ray was great! Spoke with him on the phone about getting my tire repaired and he was fast, friendly, and helpful. My husband took my car in where they Ray was great! Spoke with him on the phone about getting my tire repaired and he was fast, friendly, and helpful. My husband took my car in where they repaired the tire and after inspection we had 2 brake pads replaced. The service was great and they even washed my car! I have been to other dealerships that are significantly less friendly and everything takes 5x longer than expected. The service and speed was superior to anywhere I have been before. Definitely going to come back again for any future services needed. Kudos to Ray and the whole team at Volvo! More

Christopher and Daniel were very pleasant to deal with and excellent follow up service to see how we were doing. Very pleased with the car and excellent follow up service to see how we were doing. Very pleased with the car More

Pleasant experience This was my first appointment with the service department. Everyone was very pleasant and they all wore a mask. I waited for my car and it was servic This was my first appointment with the service department. Everyone was very pleasant and they all wore a mask. I waited for my car and it was serviced within a short waiting period. They also washed my car for me! More

I had my car (Volvo XC 60) serviced at this dealership and service advisor, Ariel Flores was very helpful and did an exceptional job. Really satisfied with work done on my vehicle. and service advisor, Ariel Flores was very helpful and did an exceptional job. Really satisfied with work done on my vehicle. More

To date, I've probably been to this dealership 5 times, mostly for service but once for a test drive. The overall customer service is very good. I never feel pressured when I go in there. I dealt with ab mostly for service but once for a test drive. The overall customer service is very good. I never feel pressured when I go in there. I dealt with about 5 people there and the level of service was consistent. Would definitely recommend. More

Always wonderful Excellent service. as always. Very modern and beautiful facility. Also a pleasure to visit and enjoy the atmosphere while having the services. Th Excellent service. as always. Very modern and beautiful facility. Also a pleasure to visit and enjoy the atmosphere while having the services. Thanks to everyone for your time. More

Outstanding experience, worth the drive. Never rode in a Volvo until the day I purchased one. Cannot believe the quality. Very upfront and honest people. Volvo until the day I purchased one. Cannot believe the quality. Very upfront and honest people. More