Volvo Cars West Houston

We recommend Felipe Sommers for excellent customer service. We cannot say thank you enough for helping us and taking excellent care of us and our car in the Service Department. Paul Tavares in service. We cannot say thank you enough for helping us and taking excellent care of us and our car in the Service Department. Paul Tavares in Finance, Felipe Sommers in Service and all the service managers and the service technicians went above and beyond customer service. Felipe made sure to send updates and finished the car services right on time! More

Great first service experience. Professional and friendly employees! I plan to keep using this dealership. employees! I plan to keep using this dealership. More

I took in my 2018 XC90 for warranty work. The A/C was not cooling properly, check engine light was on and there was a recall for a software update. I also wanted an alignment done. Dennis Rethwisch was my se cooling properly, check engine light was on and there was a recall for a software update. I also wanted an alignment done. Dennis Rethwisch was my service writer and was excellent to work with. He said the car might be ready the same day but I was thinking no way. I was shocked when I got a call three hours after dropping it off that it was ready to go. The rear evaporator was replaced, fuel filler pipe replaced, software updated and alignment done. Hats off to an excellent service writer and technicians at Volvo West Houston. I will not hesitate to use this dealership in the future. Ken D. More

I could not have been treated any nicer and more professionally than the service I received from Salesman Adrian Isaacs, Used Cars Manager Jose Rodriquez, and the Finance Manager Paul Tavares. Grea professionally than the service I received from Salesman Adrian Isaacs, Used Cars Manager Jose Rodriquez, and the Finance Manager Paul Tavares. Great Experience. More

Felipe Sommers is courteous, efficient and knowledgeable. He is able to explain the work being done very well. He is able to explain the work being done very well. More

Worked with Dennis and had a great experience. Was kept informed throughout my service. Will be coming back in the future. informed throughout my service. Will be coming back in the future. More

I purchased my vehicle from 10 hours away. My sales person Jennifer did a great job answering g my questions. person Jennifer did a great job answering g my questions. More

We dealt with Kai Koa and Paul Tavares. They were both very friendly, helpful and professional. Could not ask for better service. very friendly, helpful and professional. Could not ask for better service. More

Very friendly , helpful and knowledgeable. Our advisor Chris kept us informed while they are trying to diagnose the problem. Good coffee and clean restroom is a plus. Chris kept us informed while they are trying to diagnose the problem. Good coffee and clean restroom is a plus. More

The West Houston Volvo personnel were courteous and the service was completed with in the estimated time. service was completed with in the estimated time. More