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Volvo Cars West County

Manchester, MO

Overview
Reviews
Vehicles
4.7
536 Reviews
Call Dealership (636) 227-8303
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14410 Manchester Road

Manchester, MO

63011

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Showing 536 reviews

October 20, 2023

Greg did an excellent job of getting me in and out. Extremely helpful and very friendly. Excellent customer service! More

by CanWin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hutton - Service
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Oct 23, 2023 -

Volvo Cars West County responded

We're glad to know that Greg provided excellent service during your visit at Volvo Cars West County! We always aim for efficiency and friendliness. Thanks for the positive feedback!

October 09, 2023

2nd XC90 purchase from Tom Calkins. He always makes the purchase process quick and easy. Hardest working person in the business. I would recommend him to everyone. More

by Cattau22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Report | Print
Oct 10, 2023 -

Volvo Cars West County responded

It's great to know that Tom made your second Volvo XC90 purchase a breeze at Volvo Cars West County. We appreciate the recommendation and look forward to assisting you in the future! Safe travels!

October 05, 2023

Took my car in for service and was pleasantly surprised at how easy the process was and how quickly they completed the check up. Service department was prompt and professional. More

by Cjhumphre1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fitzpatrick, Tom Calkins, Lauren Brand
Report | Print
Oct 06, 2023 -

Volvo Cars West County responded

We're glad to know that you found our service process at Volvo Cars West County efficient and professional. We strive for quick, quality work so your feedback is much appreciated!

September 29, 2023

Don't ever buy a Volvo. The cost to have a simple piece of sideview mirror snapped back in after ordering a new piece was $400.00. That is outrageous!!! More

by dmull837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Fitzpatrick
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September 23, 2023

Good car service for repair. Service department is reliable and friendly. Good communication and keep updated information. More

by Manjuan She
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
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Sep 26, 2023 -

Volvo Cars West County responded

We're glad to know you found our service department reliable and friendly at Volvo Cars West County. We strive for good communication with all of our customers, so it's great to see that reflected in your visit!

September 11, 2023

Thank you very much to Joe Strosnider for his help today when I brought my car in for a new battery. Joe and the Service staff at West County Volvo are the best. More

by Jlhill50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Strosnider, Service Technician, Cashier
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Sep 14, 2023 -

Volvo Cars West County responded

Hey Hill, we're glad to know that Joe and our service team at Volvo Cars West County were able to assist you with your car's battery needs. Thanks for the positive feedback! We'll see you next time. Safe travels!

September 09, 2023

Need a tv on the waiting area and better coffee . it was a very good customer service. More

by Dnisatorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg , John Fitzpatrick
Report | Print
Sep 11, 2023 -

Volvo Cars West County responded

We appreciate your feedback and will share this with the team to ensure future visits live up to our five-star standards. We look forward to seeing you again. Thank you! - Volvo Cars West County

September 01, 2023

Had a scheduled 60,000 mile service maintenance, they also serviced our air conditioner and got it all done in a timely manner. They did a great job. More

by Richdavis92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan and Greg in service dept
Report | Print
Sep 06, 2023 -

Volvo Cars West County responded

Hey Rich, thank you for the positive review! We're happy to know your 60,000-mile service went smoothly at Volvo Cars West County. We'll see you next time! Have a great ride!

September 01, 2023

Service is valued by employees like Greg, and especially by your customers. It is a pleasure to work with such premium team of caring people behind the desk and working on our cars. It is all very much ap More

by pbonham51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It sure
Report | Print
Sep 06, 2023 -

Volvo Cars West County responded

Thank you for the 5-star rating! We're delighted to know that you appreciate our team dedication and service at Volvo Cars West County. We'll see you next time! Have a great ride!

August 31, 2023

My 4th Volvo purchased from W. C.. Tom as always is the best! Thank you More

by Skgroenke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Tom Calkins
Report | Print
Sep 05, 2023 -

Volvo Cars West County responded

Thank you for the 5-star rating! We're pleased that Tom provided you with a great purchase during your visit. We appreciate your loyalty and look forward to seeing you again! Enjoy your new ride! - The Volvo Cars West County Team

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