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Volvo Cars West County

Manchester, MO

4.7
666 Reviews

14410 Manchester Road

Manchester, MO

63011

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Showing 666 reviews

October 14, 2026

Everything was excellent. From Scott to Matt everything was professional. I couldn't be happier with the experience. More

by Rjataxman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott and Matt
Oct 15, 2026 -

Volvo Cars West County responded

Thank you for sharing your feedback about Scott and Matt! We appreciate your business and look forward to seeing you again at Volvo Cars West County. Take care!

October 13, 2026

The service did not check out the whole car. Lease renewals are sent often and we own the car, No one at the dealership knows why More

by tihenscott
Workmanship
Recommend Dealer
No
Employees Worked With
Tom Calkins
October 02, 2026

Parts and service need to communicate better. I appreciate the loaner car and updates from the service department More

by Toddhinterser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
Oct 02, 2026 -

Volvo Cars West County responded

Thank you for your feedback, Todd. We’re glad you appreciated the loaner car and updates, and we'll work on improving communication between parts and service. We hope to see you again at Volvo Cars West County!

September 10, 2026

Greg was very professional and accommodating . He explained in detail what was going on with the car andis attempting to diagnose our problem. More

by berylerothschild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hutton
Sep 10, 2026 -

Volvo Cars West County responded

It's awesome to hear that Greg took such good care of you! We appreciate your business and we'll see you next time at Volvo Cars West County. Take care!

September 08, 2026

Service department staff was courteous, knowledgeable, and explained the problem well. Provided next steps and instructions. Unfortunately, they no longer have the rental or loaner service so I missed a More

by 4jesus816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and team
Sep 08, 2026 -

Volvo Cars West County responded

Thank you for your feedback! We're pleased Joe and the team were helpful and knowledgeable. I understand your concerns about the loaner service, and we'll certainly take your feedback into consideration. We hope to assist you again in the future, and appreciate your understanding. Safe travels! - Joe Shire, Volvo Cars West County

September 04, 2026

Tom makes Car purchasing a fun and stress-free experience. if you’re looking for an honest and reliable sales person check him out More

by jamespschafer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Sep 04, 2026 -

Volvo Cars West County responded

We're happy to hear Tom made your car buying experience enjoyable and stress-free. Thanks for choosing Volvo Cars West County!

September 01, 2026

Minor service alert on car, requested walk in service, was seen in timely manner and issue resolved. More

by Xc40elec_may2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department front desk, 5 stars, Tom Calkins
Sep 01, 2026 -

Volvo Cars West County responded

Thank you for stopping by to leave Volvo Cars West County a wonderful review!

September 01, 2026

Had my Volvo serviced by Dan and his team and they did a great job! Recommended some additional maintenance items but didn’t feel pressured. Would highly recommend having you Volvo serviced there. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kitchel
Sep 01, 2026 -

Volvo Cars West County responded

Mark, thank you for the wonderful feedback! We are thrilled to hear that Dan and the team did a great job with your vehicle. Your recommendation means a lot to us, and we hope to welcome you back to Volvo Cars West County next time!

August 20, 2026

Gereat Service! Appreciate all your help great workig with the team! Thanks to Joe and Mat I was able to get the help I needed. Great place.. Everyone is always t More

by jxojxo63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Calkins, adpsocialmarketing Admin, Lauren Brand
Aug 24, 2026 -

Volvo Cars West County responded

Thank you for choosing Volvo Cars West County and for sharing your positivity about Joe and Mat. We are delighted to have you as a customer and we look forward to seeing you next time!

August 12, 2026

My recent experience with the service department at the Volvo dealership in Machester, Missouri, was fantastic! They were responsive, informative, and professional. I highly recommend them. More

by dvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landry (last name unknown), John Fitzpatrick
Aug 12, 2026 -

Volvo Cars West County responded

Thank you for recommending Volvo Cars West County! We are grateful for your business and look forward to serving you again!

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