Volvo Cars West County
Manchester, MO
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Ken Levine was very helpful from the moment I talked to him on the phone. He also assisted me in better understand my options with financing. I looked at many Volvo's before coming to visit West County V him on the phone. He also assisted me in better understand my options with financing. I looked at many Volvo's before coming to visit West County Volvo-Saab, but wish I had begun my search here. I don't feel like any pressure was put on me to purchase a vehicle from him, nor did he use any sneaky sales tactics. He was upfront and open with the information and worked with me to get to the price I was looking for. More
In February 2011, I purchased a Volvo C30 using the Overseas Delivery program. This program included a discount on the car price plus a trip to the Volvo factory in Gothenburg, Sweden to take delivery Overseas Delivery program. This program included a discount on the car price plus a trip to the Volvo factory in Gothenburg, Sweden to take delivery of the car. The program calls for Volvo to provide you with two airline tickets, one night hotel in Gothenburg (three nights if you already own a Volvo), tour of the factory, 2 weeks of car insurance and shipping back to the States. I built my car from the ground up and picked up MY car in Sweden. My husband and I drove my car around southern and central Sweden and dropped it back off at the Volvo factory where it was shipped to the dealership four weeks later (which actually was a week sooner than expected). There are several options for delivery of car and travel in Europe, so you can make the trip fit your travel desires. I highly recommend the program. You should note that a trip paid for on Volvo's dime will not allow for further negotiation on the price of the car. I absolutely love my new car! Tom Calkins was a pleasure to work with! Tom has sold over 10 cars to a co-worker of mine, which is a true testament to his quality. More
I had "the" best experience with this dealership in the past 2 weeks. I felt that the sales team went above and beyond in every way possible for me during my research/Q&A session/Purchase dealership in the past 2 weeks. I felt that the sales team went above and beyond in every way possible for me during my research/Q&A session/Purchase. Manager Craig even assisted me with another seperate purchase "Minivan" outside of his brand. Bravo to this team of individuals for the friendly approach to every customer. Every person that walks in gets treated like they are VIP's. I look forward to a long relationship with this dealer and hope to see them again for a 2014 XC90 R Type! A++++++++ More
Milan was easy to work with, able to come up with the deal I needed, and didn't mind when I changed my mind at the very last minute. It was a no-pressure environment where my happiness was clearly the pr deal I needed, and didn't mind when I changed my mind at the very last minute. It was a no-pressure environment where my happiness was clearly the priority. This was the most painless new-car buying experience ever, and I'll never buy a Volvo from anyone else! More
John was so pleasant to work with from the initial phone inquiry throughout the negotiation, and on through the sale. I never felt pressured and I always felt he was upfront and honest as we worked through inquiry throughout the negotiation, and on through the sale. I never felt pressured and I always felt he was upfront and honest as we worked through the deal. It was an enjoyable experience! Matt was thorough and pleasant as well. More
I have previously purchased a car from Suntrup West County Volvo. The salespeople as well as those in the service department are friendly and helpful. My salesperson was Tom Calkins. Mr. Calkins was County Volvo. The salespeople as well as those in the service department are friendly and helpful. My salesperson was Tom Calkins. Mr. Calkins was very friendly and easy to work with. We were able to come to what I believe was a fair deal. In my opinion, I got fair value for my trade and was able to negotiate a fair price for car I purchased. Suntrup West County Volvo was my first choice and, absent something extraordinary, will be my first, and last, choice for future purchases as well. Kudos to Mr. Calkins and the entire staff at Suntrup West County Volvo. More
John Fitzpatrick was terrific getting the sale wrapped up and cared for all our needs. Throughout the process of finding our car I believed that our best interests were in the forefront and were important t and cared for all our needs. Throughout the process of finding our car I believed that our best interests were in the forefront and were important to the dealership. I highly recommend this dealership and especially John. More
Excellent, attentive service department. Rich (Service Manager) got me checked in quickly and he was very helpful. Rich showed me what they were going to do and why. Sandy (Check Out) directed me to the Manager) got me checked in quickly and he was very helpful. Rich showed me what they were going to do and why. Sandy (Check Out) directed me to the waiting area, showed me the coffee and complementary water. Sandy was very helpful when I checked out and made sure that I understood everything that was done and why. It couldn't have been easier. Many thanks to Rich and Sandy! More
I have been leasing a Saab since 1995. When I moved to Missouri I found West County Volvo Saab and am currently on my third Saab with them. Always friendly, never pressured, I have always had a chance to Missouri I found West County Volvo Saab and am currently on my third Saab with them. Always friendly, never pressured, I have always had a chance to look over the inventory, order if I wanted, negotiate over details. Paperwork was as easy as it ever can be. Follow up calls to be sure all was well. It was. Routine service easily scheduled and done as promised. Little extras thrown in such as a new shield when I needed one. Like the car and like the dealer. Intend to be back in three years. More
In 2006 I purchased my 2006 XC70 Volvo from Suntrup Dealership and have had nothing but great service both in the purchase of the car and the service. At the time of purchase my 80 year old mother nee Dealership and have had nothing but great service both in the purchase of the car and the service. At the time of purchase my 80 year old mother needed to find a car that she could easily sit down in on the passage side. The saleman took my mother to all the different show room cars and had her sit in each one until she found the right height which was the XC70 that I purchased. She was so impressed that he took the time to make her happy. The service department is always willing to work with you on scheduling a visit and if something needs replacement they inform you completely on what it is and why it needs to be fixed. The waiting room is pleasant to sit in with it's large window view of new Volvos outside. The overall experience has been great! More