Volvo Cars West County
Manchester, MO
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My wife and I couldn't be happier with our experience with West County Volvo Saab. Jim Carpenter answered all our questions and was very helpful during our test drive(s). Jim's knowledge of the car we pu with West County Volvo Saab. Jim Carpenter answered all our questions and was very helpful during our test drive(s). Jim's knowledge of the car we purchased and his enthusiastic approach to working with us was appreciated. I would recommend Volvo, Jim Carpenter and West County Volvo Saab to my friends and family. More
West county Volvo and Saab treated us great from the moment my family arrived there. Jim Carpenter was very noligable of all the vehicles and was great to deal with. I would recommend him to anyone look moment my family arrived there. Jim Carpenter was very noligable of all the vehicles and was great to deal with. I would recommend him to anyone looking to buy a vehicle. Thanks Jim Carpenter for the good work and dealing with our family needs for a new vehicle. Mike and Amber More
I know that everyone gets down on car dealers, but I personally had a great experience purchasing my Volvo. Ken greeted me with a warm smile and seemed very knowledgable about his inventory. I was looki personally had a great experience purchasing my Volvo. Ken greeted me with a warm smile and seemed very knowledgable about his inventory. I was looking for something very specific and Ken pointed out all of my options and made a few extra recommendations that I did not think about and it did make a lot of sense. After the test drive, Ken made it very easy to get to the price I was willing to pay and then met with the finance manager and we wrapped it up within an hour. I was suprised to drive home my new Volvo that day. It drive better than I anticipated. Ken, thanks for being a professional and making me feel like a valued customer. I will be back and plan on sending in my girlfriend next year. More
Talk about customer satisfaction Jim Carpenter's, understanding of what our new car requirements were, his ability to answer every question that we had about the Volvo XC60, was second to none. Our understanding of what our new car requirements were, his ability to answer every question that we had about the Volvo XC60, was second to none. Our customer satisfaction, price we paid and the smooth transaction of our business make us give Jim, a big 'THUMBS UP'. I would highly recommend anyone who wants to have a great car buyer experience go see Jim. Robert & Elizabeth Kleinlehrer More
My purchase of a 2011 Volvo XC90 was an enjoyable experience. The sales manager, Ken Levine, was very helpful and courteous in taking me through the vehicle selection and purchase process. I would experience. The sales manager, Ken Levine, was very helpful and courteous in taking me through the vehicle selection and purchase process. I would most definitely purchase again from Suntrup West County Volvo/Saab. More
My experience with car dealerships was a NIGHTMARE until I made the trip to Suntrip where I met Ken. Ken was extremely helpful, professional, and friendly. He made the effort to get me the price I wanted. I I made the trip to Suntrip where I met Ken. Ken was extremely helpful, professional, and friendly. He made the effort to get me the price I wanted. I knew what I was looking for and what I wanted to pay and Ken made it happen. The deal was done quickly but that was to my liking since I knew what I wanted and Ken delivered. There was no bait and switch or under handed sales tactics. He was upfront and honest which is a rare find. I would recommend this dealership and Ken to anyone looking for a new or used automobile and I look forward to making future purchases with them. It is hard to find a trustworthy dealership but I believe I have made a friend for life. More
Ken Levine was very helpful from the moment I talked to him on the phone. He also assisted me in better understand my options with financing. I looked at many Volvo's before coming to visit West County V him on the phone. He also assisted me in better understand my options with financing. I looked at many Volvo's before coming to visit West County Volvo-Saab, but wish I had begun my search here. I don't feel like any pressure was put on me to purchase a vehicle from him, nor did he use any sneaky sales tactics. He was upfront and open with the information and worked with me to get to the price I was looking for. More
In February 2011, I purchased a Volvo C30 using the Overseas Delivery program. This program included a discount on the car price plus a trip to the Volvo factory in Gothenburg, Sweden to take delivery Overseas Delivery program. This program included a discount on the car price plus a trip to the Volvo factory in Gothenburg, Sweden to take delivery of the car. The program calls for Volvo to provide you with two airline tickets, one night hotel in Gothenburg (three nights if you already own a Volvo), tour of the factory, 2 weeks of car insurance and shipping back to the States. I built my car from the ground up and picked up MY car in Sweden. My husband and I drove my car around southern and central Sweden and dropped it back off at the Volvo factory where it was shipped to the dealership four weeks later (which actually was a week sooner than expected). There are several options for delivery of car and travel in Europe, so you can make the trip fit your travel desires. I highly recommend the program. You should note that a trip paid for on Volvo's dime will not allow for further negotiation on the price of the car. I absolutely love my new car! Tom Calkins was a pleasure to work with! Tom has sold over 10 cars to a co-worker of mine, which is a true testament to his quality. More
I had "the" best experience with this dealership in the past 2 weeks. I felt that the sales team went above and beyond in every way possible for me during my research/Q&A session/Purchase dealership in the past 2 weeks. I felt that the sales team went above and beyond in every way possible for me during my research/Q&A session/Purchase. Manager Craig even assisted me with another seperate purchase "Minivan" outside of his brand. Bravo to this team of individuals for the friendly approach to every customer. Every person that walks in gets treated like they are VIP's. I look forward to a long relationship with this dealer and hope to see them again for a 2014 XC90 R Type! A++++++++ More
Milan was easy to work with, able to come up with the deal I needed, and didn't mind when I changed my mind at the very last minute. It was a no-pressure environment where my happiness was clearly the pr deal I needed, and didn't mind when I changed my mind at the very last minute. It was a no-pressure environment where my happiness was clearly the priority. This was the most painless new-car buying experience ever, and I'll never buy a Volvo from anyone else! More