![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Volvo Cars West County
Manchester, MO
Filter Reviews by Keyword
By Type
Showing 559 reviews
The sales team and process is great. We love the car and the company. However the service department at Suntrup West County Volvo is so bad that I will think twice about buying another Volvo. the company. However the service department at Suntrup West County Volvo is so bad that I will think twice about buying another Volvo. More
We got great service. I was pretty picky in terms of what I wanted. Although nothing that fit exactly was on the lot, they tracked down a vehicle fitting our specifications. This all happened within a week. I wanted. Although nothing that fit exactly was on the lot, they tracked down a vehicle fitting our specifications. This all happened within a week. More
Tom and his team were fantastic to work with! Very friendly, knowledgable, and professional. We have bought 2 new cars from Tom and are extremely happy with both experiences. Thanks so much! friendly, knowledgable, and professional. We have bought 2 new cars from Tom and are extremely happy with both experiences. Thanks so much! More
This last weekend, my husband and I purchased our third Volvo from West County Volvo. Ironically, we purchased our 2nd and 3rd in the same week. Tom is the BEST car salesman I have ever dealt with. His kno Volvo from West County Volvo. Ironically, we purchased our 2nd and 3rd in the same week. Tom is the BEST car salesman I have ever dealt with. His knowledge and ability to make the purchases of a new Volvo vehicle seem effortless. Our finances were handled by Mat, who made the experience more pleasant than the first time around. I could go on and on about how we were treated like I would expect someone to treat their own family. I cannot say enough words about how great Tom and Mat were to work with. I will never buy another vehicle from another dealership. We traveled over 100 miles to purchase our vehicles from Tom and I will continue to travel that far to buy ones in the future! More
Tom Calkins always makes us feel our business is really appreciated. We are now a three-Volvo family, and will drive the extra mile – 16 each way to be exact – to work with Tom in the future. appreciated. We are now a three-Volvo family, and will drive the extra mile – 16 each way to be exact – to work with Tom in the future. More
Tom Calkins is fantastic to work with. He is knowledgable, professional and responsive. If your interest is in buying a Volvo, Tom is a guy you will want to work with. Your experience with him knowledgable, professional and responsive. If your interest is in buying a Volvo, Tom is a guy you will want to work with. Your experience with him will not disappoint--terrific! More
Tom and John did an excellent job of making a car buying experience a painless exercise. The two worked well together and were complimentary of one another which is rare in today’s market. John made o experience a painless exercise. The two worked well together and were complimentary of one another which is rare in today’s market. John made our test drive and feel for our new XC 60 enjoyable and provided a good demonstration of the vehicles options and handling. We actually closed the deal with Tom over the phone as a result of having worked with Tom in the past. We took delivery of the vehicle late that evening within about a 30 minute window. We anticipate receiving the same service when my wife taker her new SUV in for service. We were very pleased and look forward to an ongoing relationship with this dealer. More
I had a wonderful overall experience here. The staff was knowledgeable and friendly. Milan was the best to work with and Ken was a close second. Milan did all of his homework and went the extra mile to ensu knowledgeable and friendly. Milan was the best to work with and Ken was a close second. Milan did all of his homework and went the extra mile to ensure customer satisfaction. They take care of you here. I have only good things to say about this dealership. More
Tom is outstanding. He makes every interaction special, focusing on what is most important and completely engaged in the process. We are repeat customers and wouldn't want to deal with anyone but Tom. Bu focusing on what is most important and completely engaged in the process. We are repeat customers and wouldn't want to deal with anyone but Tom. Buying a car happens only a few times in a lifetime, and is a very special, personal experience. Tom understands that and goes out of his way to make the experience memorable. He is a valuable asset to West County Motors and we were just so happy to see his smiling face when we went to the showroom to look around for a possible new purchase. We are now happy owners of our third Volvo and are proud to say our garage is full of Volvos! More
Ijust purchased my second used Volvo from West County Volvo, with the second experience even better than the first. Tom Calkins helped me this time around and he certainly knows the value of customer se Volvo, with the second experience even better than the first. Tom Calkins helped me this time around and he certainly knows the value of customer service. Tom made the selection of the car and its financing effortless. We didn't waste any time and I drove away with a great car, at a great price. More