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Volvo Cars West County
Manchester, MO
568 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 568 reviews
September 13, 2024
Me & my wife had spoken with a salesman prior to making the trip there(5 hours). He was a man of his word,everything he had told us about the car was true. Very professional the trip there(5 hours). He was a man of his word,everything he had told us about the car was true. Very professional More
by j2pmoney
Employees Worked With
Matthew
September 05, 2024
My salesman Tom was very nice and attentive. He had a great personality. Everyone at the dealership was so pleasant. My buying experience was top tier. I love my new vehicle. Thank you Tom!! He had a great personality. Everyone at the dealership was so pleasant. My buying experience was top tier. I love my new vehicle. Thank you Tom!! More
by rholew25
Employees Worked With
Tom Calkins
August 11, 2024
From the first step inside the door, I was treated with kindness and respect. Tom helped with every step of my purchase and made it a fun experience. Matt quickly and painlessly arranged finances. He foun kindness and respect. Tom helped with every step of my purchase and made it a fun experience. Matt quickly and painlessly arranged finances. He found a great deal and I was quickly on my way. Thanks everyone for welcoming me to the Volvo Family! More
by kathleenoldfield
Employees Worked With
Mathew, finance, Tom Calkins
June 28, 2024
Best car purchase experience ever! Fair price, seamless process, professional staff with no pressure sales. Knowledgeable, (and fun). Shout out to Tom! Fair price, seamless process, professional staff with no pressure sales. Knowledgeable, (and fun). Shout out to Tom! More
by sue.kruessel
Employees Worked With
Tom Calkins
June 26, 2024
This was the most pleasant and seamless car purchase we’ve ever made. Tom knew what we wanted and he made it happen. There was no pressure…Tom is the best in the land at what he does for a reason! we’ve ever made. Tom knew what we wanted and he made it happen. There was no pressure…Tom is the best in the land at what he does for a reason! More
by KT
Employees Worked With
Tom Calkins
June 19, 2024
Service department was able to determine what the problem was and fixed it the following day. We really appreciate the quick response and repair, the runs great! was and fixed it the following day. We really appreciate the quick response and repair, the runs great! More
by bobbittc
Employees Worked With
Joe, Adam
June 14, 2024
I spent a long time making an online appointment; in fact, I modified the issues-repairs that I wanted with my car twice - that means I received three confirmation emails. On 13 June we arrived about 1 fact, I modified the issues-repairs that I wanted with my car twice - that means I received three confirmation emails. On 13 June we arrived about 15 minutes late due to a traffic jam on Highway 70 at Wright City. When we arrived, Harris served us - but he did not find any of the information that I had entered on line. He had to spend almost 45 minutes obtaining the information all over again. It is a good thing that I brought my list with me. Please employ an IT expert to figure out this dilemma, or ask Volvo to provide a dependable automated system between customer and service center. Unfortunately my wonderful 1998 V70 T5 did not have much service performed because none of the Volvo parts were available. Harris and George (from the shop, I believe), kept me in the loop every step of the way. I would have preferred, however, some privacy when the two gentlemen explained the issues and told me that there was not much they could do to repair the many challenges that I brought them - because of lack of Volvo parts for this 27 year old car. This information should not have been overheard by the other customers in the waiting area. More
by Volvo Review
Employees Worked With
Harris Thomas, and George (Mechanic)?
