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Volvo Cars West County
Manchester, MO
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Tom is truly the best car salesman I've ever dealt with and I can't even think of who would be in 2nd place. He's extremely good at assessing what it is that you're looking for in a vehicle and in the car and I can't even think of who would be in 2nd place. He's extremely good at assessing what it is that you're looking for in a vehicle and in the car buying process. If you want to get in and out quickly then he can do that. If you want to spend more time looking over a variety of vehicles and buying options then he can do that too. He knows his vehicles extremely well. It's sounds like a simple thing but he does what he says he will do without being reminded or pressured. Working with Tom and the finance guys at Suntrup is the only time I've left a dealership without having that anxiety that I've been taken on the negotiation or that the dealer fell short of what was promised. I wish dealer rater allowed for a score higher than 5 because Tom and Suntrup deserve more! More
This was my first experience at WC Volvo. I had my heart set on a pre-owned C30. Man are they hard to come by! But thanks to Jim Carpenter...I'm driving one! There wasn't one on the lot the day I visited bu set on a pre-owned C30. Man are they hard to come by! But thanks to Jim Carpenter...I'm driving one! There wasn't one on the lot the day I visited but he listened to what I needed and vowed to find me one. A month later he called me up and said he'd taken one in on trade THAT day. He cares and looks after his customers. For that I'm really thankful. I would most definitely recommend Jim to anyone looking for a Volvo as cute as mine. Thanks everyone! Amy Braun More
I recently purchased a car from West County Volvo and had the good fortune to work with Timothy Edwards. His customer service, knowledge, and laid back attitude made a normally very sressful experience, a pl the good fortune to work with Timothy Edwards. His customer service, knowledge, and laid back attitude made a normally very sressful experience, a pleasant one. I will be sure to ask for him specifically the next time I buy a volvo! More
I would recommend Jim Carpenter to anyone interested in purchasing a Volvo. He is extremely knowledgeable and his personable, no-pressure approach made for a very positive experience. I will definitely be purchasing a Volvo. He is extremely knowledgeable and his personable, no-pressure approach made for a very positive experience. I will definitely be returning to Jim when the time comes. In the meantime, I'm thrilled with my purchase! Mathew Iglehart, the Business Manager, was a delight to work with throughout the financial process. He explained everything in a very respectful manner and I felt like he was truly interested in making sure I got the best possible deal. More
Tom Calkins did such a great job back in 2005 when I bought my first volvo that when it was time to buy a new car, he was the salesperson I wanted to work with again. We were going to look at a few opti bought my first volvo that when it was time to buy a new car, he was the salesperson I wanted to work with again. We were going to look at a few options but Tom was so great knowing what I needed/wanted out of a new car that we ended up not going anywhere else. He made sure to make us such a good offer and keep us as happy customers once again! I would highly recommend Tom to anyone looking for a good deal on a great car! Thanks Tom, it was wonderful working with you again! More
Just an absolute gem! Jim was extremely personable and oh so easy to work with! His knowledge about the car and Volvo offers far surpassed my local Volvo dealer. His expertise made the entire process a breez so easy to work with! His knowledge about the car and Volvo offers far surpassed my local Volvo dealer. His expertise made the entire process a breeze. What a great car and what a great guy. Thanks! More
Tom makes buying/leasing a vehicle so easy! He knew exactly what we wanted. We practically did everything over the phone and then visited the dealer for a quick sign and drive. Awesome experience. exactly what we wanted. We practically did everything over the phone and then visited the dealer for a quick sign and drive. Awesome experience. More
This is the 2nd vehicle we've purchase from Jim Carpenter, and the 6th vehicle from West County Volvo. We travel from Springfield, Illinois, about 125 miles, because of this dealership's integrity Carpenter, and the 6th vehicle from West County Volvo. We travel from Springfield, Illinois, about 125 miles, because of this dealership's integrity. Great service, great selection, and great pricing. Well worth the travel time to visit a trustworthy dealership. More
We couldn't be happier with our car buying experience. Tom Calkins was our salesman. He was very friendly, pleasant, and made the entire process seem quick and effortless. He was very knowledgeable abou Tom Calkins was our salesman. He was very friendly, pleasant, and made the entire process seem quick and effortless. He was very knowledgeable about the vehicle we wanted. When we are ready to purchase another Volvo we will definitely go back and see Tom. Dan More
We'd been searching for a new car for several weeks in the St.Louis region and came back to West County Volvo several times to review the 2013 S-60 sedans. Ken Levine always made himself available to an the St.Louis region and came back to West County Volvo several times to review the 2013 S-60 sedans. Ken Levine always made himself available to answer our many questions online,over the phone and in person. That courtesy has extended to after the sale as well. We'll definitely return to West County Volvo for service and our future vehicle purchases. We expect the service dept. at West County Volvo to be as satisfying as we experienced with purchasing our new Volvo. More