Volvo Cars West County

Everyone at Volvo was polite and respectful. Jim Carpenter was especially helpful. We never enjoy purchasing a car. We are older and found experiences at other places were difficult with demeani Carpenter was especially helpful. We never enjoy purchasing a car. We are older and found experiences at other places were difficult with demeaning attitudes re our age and the attendant age related difficulties. Jim Carpenter kept contact with us over a two year period when we were hospitalized and had to give up the search for a time. During the final process of providing just the right vehicle for us Jim had a beautiful gift of modulating his voice re positive family situations that helped keep you relaxed and enjoying the experience. He does not push but gives a reasonable explanation of available vehicles and leaves the remaining reasoning and conclusion up to you without you feeling pressured to meet his own agenda. After the sale was completed, and the car paid for, he offered to spend time with us explaining some of the special features of the car. More

In thirteen years we have purchased approximately nine vehicles. Only one was not purchased from a Suntrup Automobile Dealer. Our favorite location is West County Volvo Saab. We kept coming back becaus vehicles. Only one was not purchased from a Suntrup Automobile Dealer. Our favorite location is West County Volvo Saab. We kept coming back because of the exceptional customer care in both sales and service. If you want a different experience in sales, ask for Tom Caulkins. No haggling, no hassle, no sales gimmicks – buying a car from Tom is the way it should be… a pain free experience. If you need service, ask for anyone in the service department. The department performs both timely and quality work, and the sales manager will always offer a loaner car to make the transition easier for the client. You can rely on Tom to follow through with what he promises. His stellar service to the consumer does not end when the contract is signed. BJS - Creve Coeur More

We got great service. I was pretty picky in terms of what I wanted. Although nothing that fit exactly was on the lot, they tracked down a vehicle fitting our specifications. This all happened within a week. I wanted. Although nothing that fit exactly was on the lot, they tracked down a vehicle fitting our specifications. This all happened within a week. More

Tom and his team were fantastic to work with! Very friendly, knowledgable, and professional. We have bought 2 new cars from Tom and are extremely happy with both experiences. Thanks so much! friendly, knowledgable, and professional. We have bought 2 new cars from Tom and are extremely happy with both experiences. Thanks so much! More

This last weekend, my husband and I purchased our third Volvo from West County Volvo. Ironically, we purchased our 2nd and 3rd in the same week. Tom is the BEST car salesman I have ever dealt with. His kno Volvo from West County Volvo. Ironically, we purchased our 2nd and 3rd in the same week. Tom is the BEST car salesman I have ever dealt with. His knowledge and ability to make the purchases of a new Volvo vehicle seem effortless. Our finances were handled by Mat, who made the experience more pleasant than the first time around. I could go on and on about how we were treated like I would expect someone to treat their own family. I cannot say enough words about how great Tom and Mat were to work with. I will never buy another vehicle from another dealership. We traveled over 100 miles to purchase our vehicles from Tom and I will continue to travel that far to buy ones in the future! More

Tom Calkins always makes us feel our business is really appreciated. We are now a three-Volvo family, and will drive the extra mile – 16 each way to be exact – to work with Tom in the future. appreciated. We are now a three-Volvo family, and will drive the extra mile – 16 each way to be exact – to work with Tom in the future. More

Tom Calkins is fantastic to work with. He is knowledgable, professional and responsive. If your interest is in buying a Volvo, Tom is a guy you will want to work with. Your experience with him knowledgable, professional and responsive. If your interest is in buying a Volvo, Tom is a guy you will want to work with. Your experience with him will not disappoint--terrific! More

Tom and John did an excellent job of making a car buying experience a painless exercise. The two worked well together and were complimentary of one another which is rare in today’s market. John made o experience a painless exercise. The two worked well together and were complimentary of one another which is rare in today’s market. John made our test drive and feel for our new XC 60 enjoyable and provided a good demonstration of the vehicles options and handling. We actually closed the deal with Tom over the phone as a result of having worked with Tom in the past. We took delivery of the vehicle late that evening within about a 30 minute window. We anticipate receiving the same service when my wife taker her new SUV in for service. We were very pleased and look forward to an ongoing relationship with this dealer. More

I had a wonderful overall experience here. The staff was knowledgeable and friendly. Milan was the best to work with and Ken was a close second. Milan did all of his homework and went the extra mile to ensu knowledgeable and friendly. Milan was the best to work with and Ken was a close second. Milan did all of his homework and went the extra mile to ensure customer satisfaction. They take care of you here. I have only good things to say about this dealership. More