Volvo Cars West County

As a first-time car buyer, I was a little nervous about even looking for a new vehicle. I knew that I'd wanted a Volvo, but had a negative experience at another area dealer. I walked into West Co Volvo t even looking for a new vehicle. I knew that I'd wanted a Volvo, but had a negative experience at another area dealer. I walked into West Co Volvo to take a look at some of their vehicles. It was clean, bright, and they had a fair amount of inventory to peruse. I began speaking with Tim and immediately felt like I was chatting with an old friend. Being younger, it was nice having someone who I felt comfortable with and someone I could speak with candidly. Tim was not pushy, didn't come off as having an agenda, and was patient with me while I asked many questions. I looked at both new and pre-owned cars, and ultimately wound up purchasing a vehicle from Tim at West Co Volvo. Not only has Tim been incredibly responsive post-purchase, but he's been helping facilitate some extras for me. He even sent a hand-written Thank You note following my purchase...it was old-school and I loved it! I could not have had a better experience purchasing my first post-grad vehicle, and I have already recommended Suntrup West Co. Volvo (and Tim Edwards) to both family and friends. I assure you that if you speak with him, you'll be pleased with your experience. More

Jim Carpenter was very friendly and helpful with the purchase of my new volvo. He presented various options for me and made me feel comfortable in taking my time deciding what I wanted. This is the se purchase of my new volvo. He presented various options for me and made me feel comfortable in taking my time deciding what I wanted. This is the second volvo I have purchased from West County and am very pleased with the service and care I have received. If you are looking for a car, I would highly recommend West County Volvo and Jim Carpenter. More

I found the dealership while searching for a used vehicle with only a general idea of what my desired vehicle. After finding a nearly new Nissan 370 z, I scheduled a test drive with Jim by phone. Jim was ext with only a general idea of what my desired vehicle. After finding a nearly new Nissan 370 z, I scheduled a test drive with Jim by phone. Jim was extremely welcoming, friendly, and helpful throughout the process and needless to say I was in the seat of my vehicle within three hours of entering the dealership. If you are looking for a salesman who is trustworthy and looking out for his customers, Jim is the man. I will also say the dealership is well taken care of and not once did I feel as if I were being pressured into the sale. More

My wife and I purchased a car from Tom Calkins in 2010 and had a good experience. Recently as I looked online, drove through car dealer parking lots and occasionally talked with sales persons, I consider and had a good experience. Recently as I looked online, drove through car dealer parking lots and occasionally talked with sales persons, I considered several different car brands and drove a few cars. My wife and I are definitely fans of Volvos, and our experience with Tom Calkins just this past weekend was extremely good. He is very driven to sell cars, but he is kind, friendly, personable, and fun. I would certainly recommend to car buyers that they consider a Volvo and, if so, talk with Tom. More

Easily 10 out of 10. Best car buying experience I have ever had. Tom Calkins was great to work with, very professional, friendly, and very knowledgable about the car I was interested in. I purchased the c ever had. Tom Calkins was great to work with, very professional, friendly, and very knowledgable about the car I was interested in. I purchased the car from another state and Tom got me through the process. The car was delivered just as described by the Tom. I highly recommend West County Volvo to anyone looking to make a vehicle purchase. More

OUTSTANDING, AMAZING, FRIENDLY AND FUN are just a few words to describe TOM CALKINS. We truly enjoyed meeting and working with Tom to find the perfect fit for us, our new XC 90!! Tom is truly wonder words to describe TOM CALKINS. We truly enjoyed meeting and working with Tom to find the perfect fit for us, our new XC 90!! Tom is truly wonderful as a person and a Volvo expert. He was Respectful, Kind, Considerate and Patient and really listened to our needs and budget guidelines. He really follows through on all he says and goes above and beyond in meeting our needs. We are happy to highly recommend TOM CALKINS to anyone looking for a new/pre-owned vehicle and a great experience working with a great person! More

It was an online inquiry for a used Lexus IS250 that connected me with Mr. Jim Carpenter, I live in Dallas, TX he in St. Louis. After submitting my online inquiry I received a call within ten minutes fr connected me with Mr. Jim Carpenter, I live in Dallas, TX he in St. Louis. After submitting my online inquiry I received a call within ten minutes from Jim and he was extremely friendly. We hashed out the details of the make and model of car I was looking for and I explained to Jim my doubts of being able to purchase a new vehicle at all. I at the time had a 2009 Toyota Carolla, that was extremely upside down plus had a negative carfax, and a 17.9 interest rate. I didn't think I would be able to get a new or used car at all but Jim took the time to explain negative equity, the option of leasing, and told me there is no reason for me not to have a new car. He suggested the Volvos60 premium package and advised I go to my closest Volvo Dealership and just give it a test drive. Needless to say I wound up being approved for the LexusIS250 but I loved the Volvo s60 so much, the premium package, the safety ratings everything was excellent. I never in a million years would of thought of purchasing a Volvo I didn't even think I could afford it- but courtesy of Mr. Carpenter and his sage advice I was able to get my new car. He is the epitome of quality customer service, friendly, candid, and no judgement placed like many dealerships do. Thanks Jim! More

great experience buying a car-an experience that can be a real chore...Jim Carpenter was very helpful in facilitating the process from my initial contact on the internet to taking my car home the very next d real chore...Jim Carpenter was very helpful in facilitating the process from my initial contact on the internet to taking my car home the very next day. More

I was looking for a Volvo XC70 with low miles. I found exactly what I was looking for online, but it was 500 miles away. When I called for information, Jim Carpenter took the time to answer all of my que exactly what I was looking for online, but it was 500 miles away. When I called for information, Jim Carpenter took the time to answer all of my questions. He told me about the history of the car and even went through the service records with me over the phone. After about the third call, Jim went out and personally inspected the car for me while I was on the phone. My faith in Jim was rewarded when the car arrived and was in perfect condition just as Jim had told me. Jim was excellent with communication during the transport and delivery process. Everything went just as he described. I couldn't be happier with my purchase. Rob More

My wife and I stopped in to look at Volvos with the thought of leasing one. We have never leased a car before. We worked with John who was very patient and thorough as he walked us through the plus thought of leasing one. We have never leased a car before. We worked with John who was very patient and thorough as he walked us through the pluses of a lease as opposed to a purchase. We looked at our options and decided on a vehicle. We were pleased with our choice and felt the price was fair. We look forward to a long relationship with West County Volvo. Keith and Teresa Wheeler More