Volvo Cars West County

OUTSTANDING, AMAZING, FRIENDLY AND FUN are just a few words to describe TOM CALKINS. We truly enjoyed meeting and working with Tom to find the perfect fit for us, our new XC 90!! Tom is truly wonder words to describe TOM CALKINS. We truly enjoyed meeting and working with Tom to find the perfect fit for us, our new XC 90!! Tom is truly wonderful as a person and a Volvo expert. He was Respectful, Kind, Considerate and Patient and really listened to our needs and budget guidelines. He really follows through on all he says and goes above and beyond in meeting our needs. We are happy to highly recommend TOM CALKINS to anyone looking for a new/pre-owned vehicle and a great experience working with a great person! More

It was an online inquiry for a used Lexus IS250 that connected me with Mr. Jim Carpenter, I live in Dallas, TX he in St. Louis. After submitting my online inquiry I received a call within ten minutes fr connected me with Mr. Jim Carpenter, I live in Dallas, TX he in St. Louis. After submitting my online inquiry I received a call within ten minutes from Jim and he was extremely friendly. We hashed out the details of the make and model of car I was looking for and I explained to Jim my doubts of being able to purchase a new vehicle at all. I at the time had a 2009 Toyota Carolla, that was extremely upside down plus had a negative carfax, and a 17.9 interest rate. I didn't think I would be able to get a new or used car at all but Jim took the time to explain negative equity, the option of leasing, and told me there is no reason for me not to have a new car. He suggested the Volvos60 premium package and advised I go to my closest Volvo Dealership and just give it a test drive. Needless to say I wound up being approved for the LexusIS250 but I loved the Volvo s60 so much, the premium package, the safety ratings everything was excellent. I never in a million years would of thought of purchasing a Volvo I didn't even think I could afford it- but courtesy of Mr. Carpenter and his sage advice I was able to get my new car. He is the epitome of quality customer service, friendly, candid, and no judgement placed like many dealerships do. Thanks Jim! More

great experience buying a car-an experience that can be a real chore...Jim Carpenter was very helpful in facilitating the process from my initial contact on the internet to taking my car home the very next d real chore...Jim Carpenter was very helpful in facilitating the process from my initial contact on the internet to taking my car home the very next day. More

I was looking for a Volvo XC70 with low miles. I found exactly what I was looking for online, but it was 500 miles away. When I called for information, Jim Carpenter took the time to answer all of my que exactly what I was looking for online, but it was 500 miles away. When I called for information, Jim Carpenter took the time to answer all of my questions. He told me about the history of the car and even went through the service records with me over the phone. After about the third call, Jim went out and personally inspected the car for me while I was on the phone. My faith in Jim was rewarded when the car arrived and was in perfect condition just as Jim had told me. Jim was excellent with communication during the transport and delivery process. Everything went just as he described. I couldn't be happier with my purchase. Rob More

My wife and I stopped in to look at Volvos with the thought of leasing one. We have never leased a car before. We worked with John who was very patient and thorough as he walked us through the plus thought of leasing one. We have never leased a car before. We worked with John who was very patient and thorough as he walked us through the pluses of a lease as opposed to a purchase. We looked at our options and decided on a vehicle. We were pleased with our choice and felt the price was fair. We look forward to a long relationship with West County Volvo. Keith and Teresa Wheeler More

Love our new Volvo SC60, great buying experience from Suntrup West County Volvo. Tom made the transaction pleasant, and didn't waste our time. We recieved first-class service before, during, and after th Suntrup West County Volvo. Tom made the transaction pleasant, and didn't waste our time. We recieved first-class service before, during, and after the sale from Tom, Dan, and Ken. I promise you, they will go above and beyond to ensure your satisfaction and happiness. Thank you! More

Tom is truly the best car salesman I've ever dealt with and I can't even think of who would be in 2nd place. He's extremely good at assessing what it is that you're looking for in a vehicle and in the car and I can't even think of who would be in 2nd place. He's extremely good at assessing what it is that you're looking for in a vehicle and in the car buying process. If you want to get in and out quickly then he can do that. If you want to spend more time looking over a variety of vehicles and buying options then he can do that too. He knows his vehicles extremely well. It's sounds like a simple thing but he does what he says he will do without being reminded or pressured. Working with Tom and the finance guys at Suntrup is the only time I've left a dealership without having that anxiety that I've been taken on the negotiation or that the dealer fell short of what was promised. I wish dealer rater allowed for a score higher than 5 because Tom and Suntrup deserve more! More

This was my first experience at WC Volvo. I had my heart set on a pre-owned C30. Man are they hard to come by! But thanks to Jim Carpenter...I'm driving one! There wasn't one on the lot the day I visited bu set on a pre-owned C30. Man are they hard to come by! But thanks to Jim Carpenter...I'm driving one! There wasn't one on the lot the day I visited but he listened to what I needed and vowed to find me one. A month later he called me up and said he'd taken one in on trade THAT day. He cares and looks after his customers. For that I'm really thankful. I would most definitely recommend Jim to anyone looking for a Volvo as cute as mine. Thanks everyone! Amy Braun More

I recently purchased a car from West County Volvo and had the good fortune to work with Timothy Edwards. His customer service, knowledge, and laid back attitude made a normally very sressful experience, a pl the good fortune to work with Timothy Edwards. His customer service, knowledge, and laid back attitude made a normally very sressful experience, a pleasant one. I will be sure to ask for him specifically the next time I buy a volvo! More

I would recommend Jim Carpenter to anyone interested in purchasing a Volvo. He is extremely knowledgeable and his personable, no-pressure approach made for a very positive experience. I will definitely be purchasing a Volvo. He is extremely knowledgeable and his personable, no-pressure approach made for a very positive experience. I will definitely be returning to Jim when the time comes. In the meantime, I'm thrilled with my purchase! Mathew Iglehart, the Business Manager, was a delight to work with throughout the financial process. He explained everything in a very respectful manner and I felt like he was truly interested in making sure I got the best possible deal. More