Volvo Cars West County
Manchester, MO
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Buy your car from TIM!! Tim worked hard, from our side of the desk, to get us the best deal! He was very knowledgable about the different years and options of all the Volvo's on the lot and in town. I w of the desk, to get us the best deal! He was very knowledgable about the different years and options of all the Volvo's on the lot and in town. I walked in wanting an XC90 and by answering his questions, decided I was really looking for the XC60. Tim got me more money on my trade than any other dealer in town would give me. Tim also beat other dealers prices online and I went home happily in my XC60. I have had it for a week and I could not be happier! No buyer's remorse here and we will buy our next Volvo from Tim!! Thank you for working hard for us, Tim! More
Tom Calkins is the best!!! Tom is an absolute delight to work with. He exceeds our expectations every time, and he is the reason we always keep coming back to Suntrup West County Volvo.:-) work with. He exceeds our expectations every time, and he is the reason we always keep coming back to Suntrup West County Volvo.:-) More
For the second consecutive time the service department struck out. The did not perform the tasks that I asked for on the internet when I booked the appointment nor when I confirmed face to face at the ap struck out. The did not perform the tasks that I asked for on the internet when I booked the appointment nor when I confirmed face to face at the appointment. The also left the interior of my car filthy and had to be asked two times to stamp and fill out my service booklet. Glad I will never have to use this worthless dealer again. We pay way too much money for poor customer service. My local Ford dealer is twice the place that they are. More
Normally I find buying a car worse than a root canal!!! This was a great experience, Ken was great every step of the way, the buying process, the trip to Sweden process and the delivery here. Would highly This was a great experience, Ken was great every step of the way, the buying process, the trip to Sweden process and the delivery here. Would highly recommend West County Volvo and Ken. More
We originally the dealership for a used Mecedes, switched to a new Volvo, then settled on a used CPO Volvo. Needless to say Tim was patient and helped us work through the process. We had a a few things to to a new Volvo, then settled on a used CPO Volvo. Needless to say Tim was patient and helped us work through the process. We had a a few things to decide and he never pushed nor hurried us. Very pleased overall and recommend Tim and West County to anyone considering a new Volvo, or used vehicle. Matt in their F & I office was also top notch. More
Tim Edwards was an excellent Sales person. He was very knowledgeable, professional, thorough, friendly, and intelligent. There were no questions he couldn't answer. We highly recommend Tim Edwards, St knowledgeable, professional, thorough, friendly, and intelligent. There were no questions he couldn't answer. We highly recommend Tim Edwards, Stephen Lynch and the West County Volvo dealership. More
I have been a driver of Volvo's for many years but never have I encountered a salesman a courteous as John Fitzpatrick. From the moment I saw the car on the lot while having my 240 serviced till the f never have I encountered a salesman a courteous as John Fitzpatrick. From the moment I saw the car on the lot while having my 240 serviced till the final handshake, it was a pleasure dealing with John. My wife and I came away feeling we had gotten the best deal possible. I would recommend John Fitzpatrick and West County Volvo to anyone looking for a great car! Thanks again, Jerry Huth More
I don't usually write reviews, but I wanted to share our experience at West County Volvo. We initially went in for a part for our Volvo wagon (kudos to the stellar service department) and decided to che our experience at West County Volvo. We initially went in for a part for our Volvo wagon (kudos to the stellar service department) and decided to check out the used car inventory. After spending a few minutes with Tim Edwards, he found us exactly the right car and gave us what we considered a good price. Buying a car can be stressful and unpleasant. That was not the case for us. Thanks to Tim and the team for going above and beyond and giving us exactly what we expect from Volvo! More
Volvo owners for many years. Referred to Jim from brother- and sister-in-law, who also recently purchased an XC60, their first Volvo. Jim was great in all respects. No pressure and very helpful exp brother- and sister-in-law, who also recently purchased an XC60, their first Volvo. Jim was great in all respects. No pressure and very helpful explaining all the details. Knowing we are long time Volvo drivers, he understood that and we didn't have to listen to long explanations about Volvos cars. Deal was upfront and not a lot of "razzle-dazzle". As an aside, this is our first XC60; I was given one to drive while my car was being serviced. Liked the ride and made the decision matrix much easier to buy that model. Overall, best purchasing experience we've had! More
My wife and I hadn't planned on buying that day but after talking with Jim Carpenter and driving the XC60 we were sold. From the time we walked onto the lot until the time we drove away in the new car after talking with Jim Carpenter and driving the XC60 we were sold. From the time we walked onto the lot until the time we drove away in the new car we never felt pressured or uncomfortable. Jim made the whole process a great experience. Pricing and incentives were explained and veryone we came in contact with was very friendly and helpful. Jim explained everything in detail and was able to answer all our questions. I highly recommend West County Volvo. More