Volvo Cars West County

great experience buying a car-an experience that can be a real chore...Jim Carpenter was very helpful in facilitating the process from my initial contact on the internet to taking my car home the very next d real chore...Jim Carpenter was very helpful in facilitating the process from my initial contact on the internet to taking my car home the very next day. More

I was looking for a Volvo XC70 with low miles. I found exactly what I was looking for online, but it was 500 miles away. When I called for information, Jim Carpenter took the time to answer all of my que exactly what I was looking for online, but it was 500 miles away. When I called for information, Jim Carpenter took the time to answer all of my questions. He told me about the history of the car and even went through the service records with me over the phone. After about the third call, Jim went out and personally inspected the car for me while I was on the phone. My faith in Jim was rewarded when the car arrived and was in perfect condition just as Jim had told me. Jim was excellent with communication during the transport and delivery process. Everything went just as he described. I couldn't be happier with my purchase. Rob More

Love our new Volvo SC60, great buying experience from Suntrup West County Volvo. Tom made the transaction pleasant, and didn't waste our time. We recieved first-class service before, during, and after th Suntrup West County Volvo. Tom made the transaction pleasant, and didn't waste our time. We recieved first-class service before, during, and after the sale from Tom, Dan, and Ken. I promise you, they will go above and beyond to ensure your satisfaction and happiness. Thank you! More

My wife and I stopped in to look at Volvos with the thought of leasing one. We have never leased a car before. We worked with John who was very patient and thorough as he walked us through the plus thought of leasing one. We have never leased a car before. We worked with John who was very patient and thorough as he walked us through the pluses of a lease as opposed to a purchase. We looked at our options and decided on a vehicle. We were pleased with our choice and felt the price was fair. We look forward to a long relationship with West County Volvo. Keith and Teresa Wheeler More

Tom is truly the best car salesman I've ever dealt with and I can't even think of who would be in 2nd place. He's extremely good at assessing what it is that you're looking for in a vehicle and in the car and I can't even think of who would be in 2nd place. He's extremely good at assessing what it is that you're looking for in a vehicle and in the car buying process. If you want to get in and out quickly then he can do that. If you want to spend more time looking over a variety of vehicles and buying options then he can do that too. He knows his vehicles extremely well. It's sounds like a simple thing but he does what he says he will do without being reminded or pressured. Working with Tom and the finance guys at Suntrup is the only time I've left a dealership without having that anxiety that I've been taken on the negotiation or that the dealer fell short of what was promised. I wish dealer rater allowed for a score higher than 5 because Tom and Suntrup deserve more! More

This was my first experience at WC Volvo. I had my heart set on a pre-owned C30. Man are they hard to come by! But thanks to Jim Carpenter...I'm driving one! There wasn't one on the lot the day I visited bu set on a pre-owned C30. Man are they hard to come by! But thanks to Jim Carpenter...I'm driving one! There wasn't one on the lot the day I visited but he listened to what I needed and vowed to find me one. A month later he called me up and said he'd taken one in on trade THAT day. He cares and looks after his customers. For that I'm really thankful. I would most definitely recommend Jim to anyone looking for a Volvo as cute as mine. Thanks everyone! Amy Braun More

I recently purchased a car from West County Volvo and had the good fortune to work with Timothy Edwards. His customer service, knowledge, and laid back attitude made a normally very sressful experience, a pl the good fortune to work with Timothy Edwards. His customer service, knowledge, and laid back attitude made a normally very sressful experience, a pleasant one. I will be sure to ask for him specifically the next time I buy a volvo! More

I would recommend Jim Carpenter to anyone interested in purchasing a Volvo. He is extremely knowledgeable and his personable, no-pressure approach made for a very positive experience. I will definitely be purchasing a Volvo. He is extremely knowledgeable and his personable, no-pressure approach made for a very positive experience. I will definitely be returning to Jim when the time comes. In the meantime, I'm thrilled with my purchase! Mathew Iglehart, the Business Manager, was a delight to work with throughout the financial process. He explained everything in a very respectful manner and I felt like he was truly interested in making sure I got the best possible deal. More

Tom Calkins did such a great job back in 2005 when I bought my first volvo that when it was time to buy a new car, he was the salesperson I wanted to work with again. We were going to look at a few opti bought my first volvo that when it was time to buy a new car, he was the salesperson I wanted to work with again. We were going to look at a few options but Tom was so great knowing what I needed/wanted out of a new car that we ended up not going anywhere else. He made sure to make us such a good offer and keep us as happy customers once again! I would highly recommend Tom to anyone looking for a good deal on a great car! Thanks Tom, it was wonderful working with you again! More

Just an absolute gem! Jim was extremely personable and oh so easy to work with! His knowledge about the car and Volvo offers far surpassed my local Volvo dealer. His expertise made the entire process a breez so easy to work with! His knowledge about the car and Volvo offers far surpassed my local Volvo dealer. His expertise made the entire process a breeze. What a great car and what a great guy. Thanks! More