Volvo Cars West County

Tom never lets us down My husband and I have just taken delivery of our fourth Volvo bought from Tom.We moved to Va from Mo and continue to buy from Tom as no other dealers My husband and I have just taken delivery of our fourth Volvo bought from Tom.We moved to Va from Mo and continue to buy from Tom as no other dealership comes close with the knowledge and professionalism that West County Volvo shows to us.The delivery of our new XC60 from the Overseas delivery program from a dealership in Va was far from satisfactory. We will continue to buy from Tom as long as he is selling. Tom always has the answers to our questions either through emails or the phone and for that we thank you Tom. We are Volvo for life customers but only with Tom Calkins and West County Volvo. More

Thanks to Jim Jim was extremely helpful and very approachable. He was always willing to answer my questions promptly via phone, email, or text. He was not at all pu Jim was extremely helpful and very approachable. He was always willing to answer my questions promptly via phone, email, or text. He was not at all pushy, which car salesman are often notorious for. I really enjoyed working with him and recommend him to anyone looking for a new car. More

Awesome experience My experience with Jim was remarkable, I have bought many new cars over the years this was the first time I really enjoyed the experience. Jim is a gr My experience with Jim was remarkable, I have bought many new cars over the years this was the first time I really enjoyed the experience. Jim is a great asset to your dealership and will be my car salesmen as long as he is in the business. I was taken back by his knowledge, and great engaging personality. He made my wife and I feel as though we were the most important people on the planet. I feel as though I have made a lifetime friend. I wish I had a few people like Jim working for me. Thank you very much for everything. More

You couldn't ask for a better person I had several meetings with Tim Edwards before and after purchasing a 2015 XC60 T6 AWD Volvo. The man couldn't have been more knowledgeable or more pl I had several meetings with Tim Edwards before and after purchasing a 2015 XC60 T6 AWD Volvo. The man couldn't have been more knowledgeable or more pleasant to work with. The meetings after the purchase were due to me having questions and he took the time to patiently work with me until I understood. You couldn't ask for a better person to work with on such a major purchase. More

Great experience I originally called the dealership to lease a vehicle. When I called Jim Carpenter, my salesman, educated me on the process and the pros/cons of leasi I originally called the dealership to lease a vehicle. When I called Jim Carpenter, my salesman, educated me on the process and the pros/cons of leasing. He was very forthcoming with information of which I was very appreciative. All in all I decided to purchase a vehicle and Jim made it as pleasant experience as possible. I highly recommend him and the dealership. More

Thank you Tom Calkins My husband and I bought our first Volvo at West County Volvo as it was known then,through Tom Calkins, who in our estimation is the best car salesman My husband and I bought our first Volvo at West County Volvo as it was known then,through Tom Calkins, who in our estimation is the best car salesman we have ever come across.Four years ago we moved to Virginia and have continued to keep in touch with Tom buying a new Volvo through him whenever our lease is up. We are looking forward to our trip in May to pick up our new XC60 from Sweden this time.Volvo #4. Everyone at Suntrup West County Volvo is always extremely friendly and knowledgable including the Service dept. Tom has become a friend as well as our car salesman he makes it easy for us to buy from him out of State.We are definately Volvo for life owners and will continue to buy from Tom Calkins and Suntrup West County Volvo. More

I inquired about a vehicle online and the next morning received an email and phone call from Ken. Having done this multiple times before I was hesitant to respond, only because I don't look forward to the received an email and phone call from Ken. Having done this multiple times before I was hesitant to respond, only because I don't look forward to the back and forth of the usual buying and selling of a car. Ken was very frank with me, which was 100% welcomed. and we exchanged via the phone call how simple the process was hopefully going to be. My partner and I went in that afternoon and once I found Ken, everything was a breeze. Just a really nice guy....and truthfully really nice guys get overlooked most of the time. but i can say that I noticed and payed attention. He was very to the point, as was I. We decided to run some numbers and everything worked out. I truly love my car and had been looking at it for a few years, Ken made it easy to finally pull the trigger and make it happen. Not overbearing. Not judgmental. Non-assuming. and easy to converse with. I work at a business not far and have been STRONGLY suggesting him to many of my clients. you won't be disappointed. KEN LEVINE DOES A GOOD JOB. More

We worked withTim and he was great! He was very knowledgeable and listened to what we needed. I would definitely go back and buy a car from this dealership and Tim! knowledgeable and listened to what we needed. I would definitely go back and buy a car from this dealership and Tim! More

Great experience leasing a new Volvo West County Volvo and Tom Calkins are great to work with. My prior lease was almost up, and I was in for some routine maintenance. Without any pressur West County Volvo and Tom Calkins are great to work with. My prior lease was almost up, and I was in for some routine maintenance. Without any pressure, Tom showed me some of the new cars, and the differences between the 2014s and the 2015s, and let me drive several. Listening to my needs/desires, he guided me to the cars that were equipped appropriately. Unlike some dealer experiences you might have, I never felt pushed into a car that wasn't what I wanted. Overall, it was a great experience and I'd happily lease or purchase from Tom and West County Volvo again. More