Volvo Cars West County
Manchester, MO
Filter Reviews by Keyword
By Type
Showing 560 reviews
Tom Calkins is the most helpful car sales person I've known. Tom listens to what we wanted and made sure we got it. He went out of his way to make it convenient, including disposing of my previous car, meeting m Tom listens to what we wanted and made sure we got it. He went out of his way to make it convenient, including disposing of my previous car, meeting me at my work and later home to drop off key paperwork. He presented the best deal possible the first time, without any necessity to haggle or bargain that I've experienced with other salespeople. I've leased Volvos and Mercedes from other dealers, but from now on we'll stick with Tom. It feels like we're playing on the same team. More
My dream car! Tom Calkins is the most nicest, friendliest and knowledgable sales representative I have ever dealt with. He made my car buying experience a complete Tom Calkins is the most nicest, friendliest and knowledgable sales representative I have ever dealt with. He made my car buying experience a complete joy! Should I need to make another car purchase I hope to have the pleasure of working with Tom again. Thank you Matt for getting the loan through quickly. Pat Segasture More
My new Volvo!!! I have bought 5 Volvos, all from Tom Calkins. He is so personable and we love working with him. I let him pick out my cars as he knows my taste. Th I have bought 5 Volvos, all from Tom Calkins. He is so personable and we love working with him. I let him pick out my cars as he knows my taste. The process is always fast and pleasant. We always get a thorough review from Tom of all of the features. He knows those cars so well and make sure we are comfortable with everything. Love his personal thank you notes. Wouldn't buy from anyone else. More
"Tom Calkins" Consistency and excellence are what I am looking for in my car buying experience. I recently purchased my fourth Volvo from Mr. Tom Calkins at West C Consistency and excellence are what I am looking for in my car buying experience. I recently purchased my fourth Volvo from Mr. Tom Calkins at West County Volvo, as he has demonstrated the highest level of superior salesmanship that I have ever experienced. His friendly disposition, superb knowledge of the product and expediency in moving the process forward keeps bringing me back. Job well done, Tom! More
Tom Calkins By far this is the BEST CAR PURCHASE EXPERIENCE that I have ever had! Tom Calkins was my sales representative and he was OUTSTANDING! Tom made the By far this is the BEST CAR PURCHASE EXPERIENCE that I have ever had! Tom Calkins was my sales representative and he was OUTSTANDING! Tom made the whole experience hassle-free, pressure-free and above all enjoyable! My new Volvo VC 60 T is awesome too! Also kudos to Matt in Finance for finding an excellent finance rate! Jeff Mc More
Great experience We worked with Ken Levine and had a great experience. He found us a used Volvo with all the options I wanted plus more. Spent a lot of time showing us We worked with Ken Levine and had a great experience. He found us a used Volvo with all the options I wanted plus more. Spent a lot of time showing us all the features and explaining how they work. He listen to our needs and focused on getting us exactly what we wanted. He has a good sense of humor and made our experience enjoyable. More
Great Experience I just purchased a pre-owned Volvo C70 from West County Volvo St Louis. It was such a pleasure to work with Tom Calkins and this dealership. The pri I just purchased a pre-owned Volvo C70 from West County Volvo St Louis. It was such a pleasure to work with Tom Calkins and this dealership. The price quoted was exactly what I was hoping for. Tom took care of all details including financing and making sure the car was completely ready when I came in to pick it up. I will definitely deal with the dealership and Tom again. It was a great experience. More
So good we bought three!!! The Suntrup team is second to none! Unbelievable deal to trade 3 in and bought 3 new cars all in one day! Tom Calkins just gets better and better ever The Suntrup team is second to none! Unbelievable deal to trade 3 in and bought 3 new cars all in one day! Tom Calkins just gets better and better every year! Tom Suntrup and his family have built an amazing culture of professioals that really care and treat you like family!!! More
Easy fair and problem free! Chris, Ken and Kevin were extremely easy to work with. I had a not so good experience at the BMW store and Chris was bound and determined to make tin Chris, Ken and Kevin were extremely easy to work with. I had a not so good experience at the BMW store and Chris was bound and determined to make tings right. He and his team did just that. My car was ready, clean and full of gas. All I had to do was go pick it up. Could not have been easier. Definitely will use this dealership again. Great to work with! Neil More
Wonderful, pain free sales experience! Buying a new or used car can be stressful...and has been in the past. Not here, where we stopped in to see a Volvo xc60. Sales person Tom Calkins was Buying a new or used car can be stressful...and has been in the past. Not here, where we stopped in to see a Volvo xc60. Sales person Tom Calkins was highly informative, had a no-pressure approach and understood we didn't really want to spend an entire morning going back and forth. We did our homework online looking at car prices and trade-in values, of course, so it always helps to be as prepared as you think a dealer would be. Important to me, the salesman did not discount talking with a female---other dealers only talked to my husband even after knowing it was going to be my car, which made me leave. Business manager Mat Inglehart was great, too-- no pressure on add-ons, but simple education on dollars and packages available. I would recommend this dealership and salesman based upon our experience....and significantly, I spoke with another person while waiting in the dealership and she has bought several cars from West County Volvo due to the excellent service over the past decade. That validated our impression. More