Volvo Cars West County

Tom was amaizing, very patient and understanding, he made our experiance very plaesent. I couldn’t ask for better service. Thank you Tom! our experiance very plaesent. I couldn’t ask for better service. Thank you Tom! More

Service was fast and easy, however we went in for an oil change and we decided to pay for the polestar engineered optimization ($1500). Got the call that the car was ready and my wife picked it up. We thoug change and we decided to pay for the polestar engineered optimization ($1500). Got the call that the car was ready and my wife picked it up. We thought that buying a luxury car like this would include a car wash with an oil change. Even my 2015 VW Jetta gets a free car wash at the dealership when we take it in for oil changes. Another thing was, my wife was inspecting the polestar badge on the rear of the vehicle and it looks like tar or glue is all over the front of it which I'll need to clean up myself. Not sure who serviced the car themselves but the salesmen there are always nice. Maybe they were just short staffed but that's why I'm only leaving four stars. More

Friendly helpful & knowledgeable staff. Checkin is easy. Provide comfortable clean waiting area with light snacks and refreshments. Checkin is easy. Provide comfortable clean waiting area with light snacks and refreshments. More

Joe is very knowledgeable of the product and was very helpful. The dealership is presentable. helpful. The dealership is presentable. More

Great service. Courteous staff. Competent technicians. Second to none insofar as service departments I have dealt with in my experiences. Courteous staff. Competent technicians. Second to none insofar as service departments I have dealt with in my experiences. More

Service visit went fine, easy to schedule a convenient time and they were able to to the repair while I waited. time and they were able to to the repair while I waited. More

Joe was very friendly and the service was excellent! I will depend on them for all services. I will depend on them for all services. More

Regardless if a simple service check or major service…West County is the best. The staff is great…service is on time…and the sales team are the best. They are always kind and courteous…willing to service…West County is the best. The staff is great…service is on time…and the sales team are the best. They are always kind and courteous…willing to help out in any way. Special thanks to Tom C. for checking in and making sure I still love Volvo (I’ve had 6 so far)! More

An excellent experience. We thoroughly enjoyed working with Tom Calkins who showed amazing patience in answering all of our questions about the cars we were considering. Da We thoroughly enjoyed working with Tom Calkins who showed amazing patience in answering all of our questions about the cars we were considering. Dan Suntrup handled our financial paperwork quickly and professionally and also answered all of our questions. Tom's video and pictures of our purchase were an extra treat and a nice touch to the whole buying experience! Keep up the good work! More

Excellent service advisors, prompt service, and they only recommend what you need. Nothing extra. I trust them. recommend what you need. Nothing extra. I trust them. More