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Volvo Cars West County
Manchester, MO
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Car Purchase As a resident of West County for 43 yrs., and being in the automotive industry 25 of them i was completely disappointed in the service my wife receive As a resident of West County for 43 yrs., and being in the automotive industry 25 of them i was completely disappointed in the service my wife received when purchasing a used car from west county Volvo!!! Upon her first day driving the vehicle the transmission had a failure which was under warranty by the manufacturer (due to the fact that the transmission had been replaced by the previous owner and was not disclosed) !!!! After being told "that is what you get when buy a used vehicle " and very poor customer service with little or no help on their part....we will never do business with west county volvo again ... but we will do everything we can to let everyone in the auto industry around west county and the greater st. Louis area how un pleasant this company is to do business with!!!! It 's a shame as a local resident that I experienced this unprofessional service in my home town!!! Never again will i step foot in or recommend this company !!! More
Great Experience I've purchased my last two cars, both Volvo's, from WC Motors. I drove my 2001 S-80 for over thirteen years. I plan to keep my recently purchased 20 I've purchased my last two cars, both Volvo's, from WC Motors. I drove my 2001 S-80 for over thirteen years. I plan to keep my recently purchased 2015 XC70 at least that long. Go see Ken Levine in the online/used car department. He made the whole buying experience as painless as could be. More
PAINLESS!!!!! I have bought my last 3 cars from West County Motors. Tom Calkins understands my no nonsense needs. Tom has made every car purchase super simple. It's I have bought my last 3 cars from West County Motors. Tom Calkins understands my no nonsense needs. Tom has made every car purchase super simple. It's literally sign and drive away. With my schedule I do not have time to sit and spend hours in a dealerships haggling. Best price, best service, honest, no stress, no pressure, all at West County Motors!!!! More
Excellent! As always!! This is the forth Volvo I've purchased from Tom Calkins at West County Volvo. As always, I had an outstanding experience. Tom is knowledgeable, prof This is the forth Volvo I've purchased from Tom Calkins at West County Volvo. As always, I had an outstanding experience. Tom is knowledgeable, professional and committed to outstading customer service. His attention to detail is phenomenal. His caring attitude is greatly appreciated. The dealership is modern and well maintained. The number of cars from which to choose is remarkable. I appreciate the safety, comfort, style and reliability of the Volvo product line. Overall, thrilled with my new car purchase. More
Great Experience I was looking to purchase a pre own S60. Tom C was awesome and the entire transaction was a pleasure. There was no pressure, plenty of options and no I was looking to purchase a pre own S60. Tom C was awesome and the entire transaction was a pleasure. There was no pressure, plenty of options and no 'games' during the purchase. The car was more than I could have asked for. I went to other dealerships and there was no comparison to West County More
Another Volvo!! Tom Calkins was thorough, knowledgeable and patient through the selection process! He found the perfect S60 T5 that met everything on our wish list. Tom Calkins was thorough, knowledgeable and patient through the selection process! He found the perfect S60 T5 that met everything on our wish list. This was a "repeat performance" as Tom assisted us with the purchase our last S60. Great ride and the audio system is amazing! Thank you Tom and Suntrup West County Volvo! More
Professionalism at its best Tom Calkins is the most professional and efficient person I know in this industry. I don't have a lot of free time, so I appreciate the fact that Tom Tom Calkins is the most professional and efficient person I know in this industry. I don't have a lot of free time, so I appreciate the fact that Tom doesn't waste any of mine. I can tell him what I want and he finds a way to make it happen. We just got our 9th car from Tom. I don't feel the need to second guess the deal we got and never have to worry about buyer's remorse. He doesn't stop with the sale. He makes it a point to say hello if you are in for service. His follow up is excellent. He goes above and beyond for his clients. After our many chats, I feel like I know Tom better than other salespeople who I deal with on a regular basis. It isn't a wonder that he is so successful. He works hard, and smart, and people respond to his dedication. I wish him nothing but the best, always. More
proffessional, honest, great sales force and great service! I have bought at least six cars from Tom Calkins. He is always attentive, hard working, honest and thorough. I know he will get me the best deal pos I have bought at least six cars from Tom Calkins. He is always attentive, hard working, honest and thorough. I know he will get me the best deal possible without the games of a lot of car dealers. He is efficient yet spends the time to make me comfortable with my new car. He makes buying a car easy. If he ever stops selling cars, I'll have to stop buying! He has spoiled me for life! More
Tim Edwards is the reason I will keep coming back. Tim, you were so very professional and knowledgeable when we were buying our Volvo S60. You told us exactly what we needed to know. Also, we will only Tim, you were so very professional and knowledgeable when we were buying our Volvo S60. You told us exactly what we needed to know. Also, we will only buy a Volvo in the future - and hopefully from you at West County! More
Excellent service from start to finish! Tim Edwards is the most knowledgeable sales professionals that my husband and I ever worked with. He is thorough, answered all of our questions and Tim Edwards is the most knowledgeable sales professionals that my husband and I ever worked with. He is thorough, answered all of our questions and walked us through all of the features of our brand new Volvo S60. Tim negotiated the price of our trade and made our transaction go smoothly. We would not hesitate to send any of our family and friends to him. Orlando & Rhonda Anderson More