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Volvo Cars West County

Manchester, MO

4.7
540 Reviews

14410 Manchester Road

Manchester, MO

63011

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Showing 540 reviews

May 12, 2015

Suntrup Volvo review Our experience with Suntrup Volvo has been outstanding! We have now purchased both a used car and new car from them in the past year and will most de More

by Dean and Tammy Haeusser
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Levine
May 09, 2015

Love it! Tom Calkins went above and beyond for us without ever making us feel pressured or uncomfortable. We love our Volvo and wouldn't think of buying anywh More

by Joe & Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
May 07, 2015

STAY AWAY!!! My husband and I were in the market for a Honda Pilot. West County Volvo had one that we were interested in. Before even looking at the vehicle we m More

by EricaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Suntrup, Ken Levine, Tom Calkins
May 06, 2015

Great Experience!! Recently purchased a used vehicle from West County Volvo. Highly recommend asking for Tom Caulkins. Tom made everything fast, simple and enjoyable More

by TKG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
May 04, 2015

"Glad I Did It" I am very pleased with my VOLVO XC60. The XC60 has amazing comfort, stylish and easy accessibility. I am so delighted that Tom Calkins our (new) favor More

by Ms. LJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
April 29, 2015

Worst customer service experience in service department. I had an appointment with West County Volvo for steering angle sensor replacement on my XC90. After original check in, the service staff provided me w More

by Nap126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
BOB, 'front desk clerk'
May 11, 2015 -

Volvo Cars West County responded

It pains us to hear your feedback regarding your recent dealership experience. I can assure you that our team goes to great lengths so that customers like you have these type of experiences. We are sorry you feel that way. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Dan Kitchel Service Manager 636-227-8303

April 18, 2015

purchase made easy Recently purchased a new XC60 from Tom Calkins at West County Volvo and it felt like they gave us the car. No long waiting or outer room discussion More

by Volvo Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
April 14, 2015

Great experience Just purchased a used vehicle from this dealer. What a great experience. I would highly recommend asking for Tim Edwards. Very professional Tim answe More

by Rloep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Edwards
April 08, 2015

Beyond Excellence.. Just a few lines to provide some feedback on how very satisfied we are w/our Volvo S60 T5. From our very first meeting w/Tom Calkins through final del More

by JJG&DG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat Iglehart, Tom Calkins
March 12, 2015

Great Job Tom Calkins was able to find the exact car I requested at a price consistent with my research. We will return! We are very satisfied. More

by Bitsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Business Manager, Tom Calkins
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