Volvo Cars West County

Excellent Selling and After Sale Experience Worked with Ken for the first time to purchase 2015 XC60. It was Labor Day afternoon, and Ken stayed late to answer questions and make sure our needs Worked with Ken for the first time to purchase 2015 XC60. It was Labor Day afternoon, and Ken stayed late to answer questions and make sure our needs were met. I felt the negotiation was fair and we are happy with our new car. Ken also provided a loan car when we brought ours in to install seat warmers. More

Excellent Salesman John Fitzpatrick paid attention to what I was looking for. Took plenty of time to answer all my questions with answers that were not sales talk but j John Fitzpatrick paid attention to what I was looking for. Took plenty of time to answer all my questions with answers that were not sales talk but just plain honest. The first day I went to Suntrup I liked the Volvos, which I had not previously considered, but we didn't find one that I really "had to have". I sent John an email with a list of preferences I had in mind and he came back with 3 more cars to consider. The first one was perfect and I bought it. Given that it was more than 60 years ago when I bought my first car, I haven't kept up with all the new technology and John has been very patient in explaining all the bells and whistles to me. More

Great Experiences with Tom Calkins We've purchased two great Volvo's through Tom and have sent many others to him...you should too!!! Super experience every time!!! We don't take car b We've purchased two great Volvo's through Tom and have sent many others to him...you should too!!! Super experience every time!!! We don't take car buying lightly and Tom is always so patient and knowledgeable. He definitely puts you at ease. More

Customer Service I have purchased several cars from this dealership because of the level of customer service I received and continue to receive from my salesperson, To I have purchased several cars from this dealership because of the level of customer service I received and continue to receive from my salesperson, Tom Calkins. The quality of the Volvo brand speaks for itself but coupled with Tom it exceeds your expectations. I highly recommend giving Tom and call and see for yourself! More

Easy and Enjoyable Experience Just purchased my fifth new Volvo from Tom Calkins at "West County Volvo," would not go anywhere else. Tom made my experience easy and enjoyable. Just purchased my fifth new Volvo from Tom Calkins at "West County Volvo," would not go anywhere else. Tom made my experience easy and enjoyable. More

Stress Free We were met by a very knowledgeable and personable young man, Tim Edwards. At that point we were still looking at cars and very undecided. He spent We were met by a very knowledgeable and personable young man, Tim Edwards. At that point we were still looking at cars and very undecided. He spent a great deal of time with us, found us a car with everything that we might want, and came with us for a test drive. There was never a hard sell and after some negotiation we bought the car on the spot. When we returned to pick up the car, he again spent a great deal of time with us explaining all of the electronics and other important features of the car. He also invited us back with any questions we might have after we had the car for a while. Tim was fabulous and we very much appreciated working with him. More

Tom Calkins and Staff of Suntrup Volvo. This is our third purchase with Tom and more than likely not our last. Tom and the staff of Suntrup are exceptional in ensuring the CONSUMER is getti This is our third purchase with Tom and more than likely not our last. Tom and the staff of Suntrup are exceptional in ensuring the CONSUMER is getting what they want and backs up the purchase with exceptional Volvo service department. Very knowledgable, patient not pushy, respectful, friendly, treats us as individuals not just another sale. Tom makes purchasing a car "FUN". Keep doing what your doing Tom...it works! More

No hassle, great service I had a great experience working with Tom at Suntrup West County Volvo. I got exactly the car I wanted for a very fair price and great value on my tra I had a great experience working with Tom at Suntrup West County Volvo. I got exactly the car I wanted for a very fair price and great value on my trade-in. Even after the sale Tom has continued to give exceptional service by delivering paperwork to my home after hours so I wouldn't have to make the commute to the dealership. Tom is an honest and professional salesman and I am grateful for his help purchasing my new car. More

Superb service Tom is a pleasure to work with! He is always positive and knows his stuff. He went above and beyond for us. We will be back for one more car. Tom is a pleasure to work with! He is always positive and knows his stuff. He went above and beyond for us. We will be back for one more car. More

Tom Calkins of Suntrup Volvo = Exceptional! Tom Calkins of Suntrup Volvo West County = Exceptional! Educational, knowledgable, helpful, customer-first approach. Not only did Tom help me purchase Tom Calkins of Suntrup Volvo West County = Exceptional! Educational, knowledgable, helpful, customer-first approach. Not only did Tom help me purchase a new car, he provided the perfect amount of information and education to help me select an automobile I did not think of buying while staying within my budget. He put himself in 'my shoes' and I ended up with a 'dream' automobile. Many thanks to Tom and Suntrop Volvo. More