Back

Volvo Cars West County

Manchester, MO

4.7
537 Reviews

14410 Manchester Road

Manchester, MO

63011

Directions

By Type

Showing 537 reviews

September 17, 2015

Customer Service I have purchased several cars from this dealership because of the level of customer service I received and continue to receive from my salesperson, To More

by Roslyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
September 16, 2015

Easy and Enjoyable Experience Just purchased my fifth new Volvo from Tom Calkins at "West County Volvo," would not go anywhere else. Tom made my experience easy and enjoyable. More

by Doug26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
September 13, 2015

Stress Free We were met by a very knowledgeable and personable young man, Tim Edwards. At that point we were still looking at cars and very undecided. He spent More

by Mrs.B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Edwards
September 10, 2015

Tom Calkins and Staff of Suntrup Volvo. This is our third purchase with Tom and more than likely not our last. Tom and the staff of Suntrup are exceptional in ensuring the CONSUMER is getti More

by The Archers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
August 15, 2015

No hassle, great service I had a great experience working with Tom at Suntrup West County Volvo. I got exactly the car I wanted for a very fair price and great value on my tra More

by Bfjell9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
August 12, 2015

Superb service Tom is a pleasure to work with! He is always positive and knows his stuff. He went above and beyond for us. We will be back for one more car. More

by Magic Blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
August 09, 2015

Tom Calkins of Suntrup Volvo = Exceptional! Tom Calkins of Suntrup Volvo West County = Exceptional! Educational, knowledgable, helpful, customer-first approach. Not only did Tom help me purchase More

by chvolvo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
August 02, 2015

Car Purchase As a resident of West County for 43 yrs., and being in the automotive industry 25 of them i was completely disappointed in the service my wife receive More

by un happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Portner
Aug 03, 2015 -

Volvo Cars West County responded

West County Volvo always tried to provide excellent customer service. We are sorry you feel we dropped the ball. We provide a portfolio on all used vehicle that include any service records we have as well as a car fax. This transmission work was not done at our dealership because it was a GMC. When we found out the car was down we did provide a free rental until the repair was complete. We are committed to a superior customer experience.

July 23, 2015

Great Experience I've purchased my last two cars, both Volvo's, from WC Motors. I drove my 2001 S-80 for over thirteen years. I plan to keep my recently purchased 20 More

by jjjetjock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Levine
July 17, 2015

PAINLESS!!!!! I have bought my last 3 cars from West County Motors. Tom Calkins understands my no nonsense needs. Tom has made every car purchase super simple. It's More

by Dr.Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
...
36
...