Volvo Cars West County
Manchester, MO
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Customer Service I have purchased several cars from this dealership because of the level of customer service I received and continue to receive from my salesperson, To I have purchased several cars from this dealership because of the level of customer service I received and continue to receive from my salesperson, Tom Calkins. The quality of the Volvo brand speaks for itself but coupled with Tom it exceeds your expectations. I highly recommend giving Tom and call and see for yourself! More
Easy and Enjoyable Experience Just purchased my fifth new Volvo from Tom Calkins at "West County Volvo," would not go anywhere else. Tom made my experience easy and enjoyable. Just purchased my fifth new Volvo from Tom Calkins at "West County Volvo," would not go anywhere else. Tom made my experience easy and enjoyable. More
Stress Free We were met by a very knowledgeable and personable young man, Tim Edwards. At that point we were still looking at cars and very undecided. He spent We were met by a very knowledgeable and personable young man, Tim Edwards. At that point we were still looking at cars and very undecided. He spent a great deal of time with us, found us a car with everything that we might want, and came with us for a test drive. There was never a hard sell and after some negotiation we bought the car on the spot. When we returned to pick up the car, he again spent a great deal of time with us explaining all of the electronics and other important features of the car. He also invited us back with any questions we might have after we had the car for a while. Tim was fabulous and we very much appreciated working with him. More
Tom Calkins and Staff of Suntrup Volvo. This is our third purchase with Tom and more than likely not our last. Tom and the staff of Suntrup are exceptional in ensuring the CONSUMER is getti This is our third purchase with Tom and more than likely not our last. Tom and the staff of Suntrup are exceptional in ensuring the CONSUMER is getting what they want and backs up the purchase with exceptional Volvo service department. Very knowledgable, patient not pushy, respectful, friendly, treats us as individuals not just another sale. Tom makes purchasing a car "FUN". Keep doing what your doing Tom...it works! More
No hassle, great service I had a great experience working with Tom at Suntrup West County Volvo. I got exactly the car I wanted for a very fair price and great value on my tra I had a great experience working with Tom at Suntrup West County Volvo. I got exactly the car I wanted for a very fair price and great value on my trade-in. Even after the sale Tom has continued to give exceptional service by delivering paperwork to my home after hours so I wouldn't have to make the commute to the dealership. Tom is an honest and professional salesman and I am grateful for his help purchasing my new car. More
Superb service Tom is a pleasure to work with! He is always positive and knows his stuff. He went above and beyond for us. We will be back for one more car. Tom is a pleasure to work with! He is always positive and knows his stuff. He went above and beyond for us. We will be back for one more car. More
Tom Calkins of Suntrup Volvo = Exceptional! Tom Calkins of Suntrup Volvo West County = Exceptional! Educational, knowledgable, helpful, customer-first approach. Not only did Tom help me purchase Tom Calkins of Suntrup Volvo West County = Exceptional! Educational, knowledgable, helpful, customer-first approach. Not only did Tom help me purchase a new car, he provided the perfect amount of information and education to help me select an automobile I did not think of buying while staying within my budget. He put himself in 'my shoes' and I ended up with a 'dream' automobile. Many thanks to Tom and Suntrop Volvo. More
Car Purchase As a resident of West County for 43 yrs., and being in the automotive industry 25 of them i was completely disappointed in the service my wife receive As a resident of West County for 43 yrs., and being in the automotive industry 25 of them i was completely disappointed in the service my wife received when purchasing a used car from west county Volvo!!! Upon her first day driving the vehicle the transmission had a failure which was under warranty by the manufacturer (due to the fact that the transmission had been replaced by the previous owner and was not disclosed) !!!! After being told "that is what you get when buy a used vehicle " and very poor customer service with little or no help on their part....we will never do business with west county volvo again ... but we will do everything we can to let everyone in the auto industry around west county and the greater st. Louis area how un pleasant this company is to do business with!!!! It 's a shame as a local resident that I experienced this unprofessional service in my home town!!! Never again will i step foot in or recommend this company !!! More
Great Experience I've purchased my last two cars, both Volvo's, from WC Motors. I drove my 2001 S-80 for over thirteen years. I plan to keep my recently purchased 20 I've purchased my last two cars, both Volvo's, from WC Motors. I drove my 2001 S-80 for over thirteen years. I plan to keep my recently purchased 2015 XC70 at least that long. Go see Ken Levine in the online/used car department. He made the whole buying experience as painless as could be. More
PAINLESS!!!!! I have bought my last 3 cars from West County Motors. Tom Calkins understands my no nonsense needs. Tom has made every car purchase super simple. It's I have bought my last 3 cars from West County Motors. Tom Calkins understands my no nonsense needs. Tom has made every car purchase super simple. It's literally sign and drive away. With my schedule I do not have time to sit and spend hours in a dealerships haggling. Best price, best service, honest, no stress, no pressure, all at West County Motors!!!! More