Volvo Cars West County

Great Experience I originally came to the dealership to see a used vehicle from another automaker and was introduced to Tim Edwards. I have never owned a Volvo or give I originally came to the dealership to see a used vehicle from another automaker and was introduced to Tim Edwards. I have never owned a Volvo or given them much consideration in the past, but when I showed an interest Tim took the time to show me what I had overlooked. The S60 I was interested in is a great car. Tim was genuine and personable and clearly enthusiastic about Volvo. Ultimately, the S60 was not the right fit, but Tim was just as enthusiastic about the original car that brought me in. That enthusiasm may come easily on a used car lot that looks curated to only include vehicles in great condition. Even though the car was already listed at a great price, Tim went to bat to get the deal I asked for. The same cannot be said for other salesmen/dealerships I worked with during this search. I would recommend Tim and West County Volvo highly and may have to return one day to buy a Volvo! More

Great service! Buying a car from Volvo on Manchester was a great experience! Especially working with Tim Edwards. He was knowledgeable, helpful and patient when work Buying a car from Volvo on Manchester was a great experience! Especially working with Tim Edwards. He was knowledgeable, helpful and patient when working with my family and I. It's hard for me to make a decision but it was worth it when working with the Volvo team! So happy with my new car, I recommend Tim Edwards to work with! More

Professional and Outstanding Service When my wife and I started shopping for another vehicle, for some reason West County Volvo was our first stop. Tim Edwards was our first sales contac When my wife and I started shopping for another vehicle, for some reason West County Volvo was our first stop. Tim Edwards was our first sales contact in our process. We'd not purchased a car for about 10 years, so we were trying to be diligent and thorough. After leaving WCV, to visit other dealerships and look around, it was a no brainer that we wanted to purchase from WCV and Tim. We met too many salespeople who just wanted a deal...... Tim (and Matt) were both professional, nice and we never felt like they were trying to "sell" us. TIm wanted to help us find what we needed. No gimmicks. Every conversation with Tim was honest and straightforward. I will recommend Tim and WCV whenever I can. More

Extraordinary Attention This is the third vehicle we have purchased from Tom Calkins, I doubt we will ever purchase from another salesperson. Tom is, without a doubt the mos This is the third vehicle we have purchased from Tom Calkins, I doubt we will ever purchase from another salesperson. Tom is, without a doubt the most professional, accommodating, tenacious, and caring dealer with whom we have ever had the pleasure of working. Again, he far exceeded any deal - from anywhere. (For comparison purposes, we had checked in three other states, and four other dealerships.) He consistently goes way out of his way to ensure that everything we want on the vehicle is there, and what we do not want, is not. Every time I turn on my headlights, I think of Tom. (Such conviction with that package!...) He is the best - without question. It is simply a waste of time to look elsewhere. More

4 tires purchased Employees are accommodating. Purchased 4 new tires in May 2016, within 2 weeks picked up a road side hazard,Service department manager would not give Employees are accommodating. Purchased 4 new tires in May 2016, within 2 weeks picked up a road side hazard,Service department manager would not give us a deal about new tire.I was not happy about that service.Never buy tires from a dealer. More

Wonderful Service Tom Calkins not only made my car buying experience a smooth endeavor but also went out of his way to assist me when picking up my car after a service Tom Calkins not only made my car buying experience a smooth endeavor but also went out of his way to assist me when picking up my car after a service visit. Tom consistently goes out of his way to provide exceptional client service which has made me a loyal customer! More

Great service Everyone at the dealership goes out of his/her way to provide great service. I am especially impressed with Tom Calkins, who was my original dealer wh Everyone at the dealership goes out of his/her way to provide great service. I am especially impressed with Tom Calkins, who was my original dealer when I bought my Volvo, and who still gives me personal attention when I visit the dealership for service. Thanks to everyone at West County. More

Another great experience Easy describes my experience at West County Volvo and working with Tom Calkins. I think this is my 5th Volvo and Tom knows his stuff and makes the ent Easy describes my experience at West County Volvo and working with Tom Calkins. I think this is my 5th Volvo and Tom knows his stuff and makes the entire experience easy and enjoyable. He is professional and prepared. His follow up during and after the sale is as good as I have ever experienced. If you are in the market for a Volvo or vehicle in this class; go see Tom. He is busy, but that is because he has a lot of happy customers and I'm guessing a ton of repeat business. I like that. Call Tom next time you are in the market for an exceptional car. He will make it happen. More

Very pleasant experience I had a very nice time buying a car with my salesman, Tom Calkins. He really cares about his customers and after a 5 minute conversation you will know I had a very nice time buying a car with my salesman, Tom Calkins. He really cares about his customers and after a 5 minute conversation you will know what I am talking about. I will tell people about my car buying experience for a long time because I enjoyed it so much! More

Thank You! We would like to thank the team at West County Volvo for their outstanding service. It was easy to rate our experience five stars due to the efforts o We would like to thank the team at West County Volvo for their outstanding service. It was easy to rate our experience five stars due to the efforts of the team at this dealership. We were interested in purchasing an XC60 so we made a call to Adam Christman. Adam has provided exemplary service to us over the years and we knew just who to call~thanks Adam! He referred us to John Fitzpatrick who did an outstanding job helping us with our car. Like Adam, John has amazing communication and kept us informed throughout the process. John is very knowledgeable and took time to answer our questions. His customer service was great~thanks so much John! Finally, we met Mat Iglehart who was also a very knowlegeable staff member to work with. We are grateful to the entire team at West County Volvo for making our buying experience an excellent one. It is an experience like this that makes us loyal customers to this dealership. Thanks again to everyone and for your commitment to excellence! Best, Paul and Kathy Fix More