Volvo Cars West County

Extraordinary Attention This is the third vehicle we have purchased from Tom Calkins, I doubt we will ever purchase from another salesperson. Tom is, without a doubt the mos This is the third vehicle we have purchased from Tom Calkins, I doubt we will ever purchase from another salesperson. Tom is, without a doubt the most professional, accommodating, tenacious, and caring dealer with whom we have ever had the pleasure of working. Again, he far exceeded any deal - from anywhere. (For comparison purposes, we had checked in three other states, and four other dealerships.) He consistently goes way out of his way to ensure that everything we want on the vehicle is there, and what we do not want, is not. Every time I turn on my headlights, I think of Tom. (Such conviction with that package!...) He is the best - without question. It is simply a waste of time to look elsewhere. More

4 tires purchased Employees are accommodating. Purchased 4 new tires in May 2016, within 2 weeks picked up a road side hazard,Service department manager would not give Employees are accommodating. Purchased 4 new tires in May 2016, within 2 weeks picked up a road side hazard,Service department manager would not give us a deal about new tire.I was not happy about that service.Never buy tires from a dealer. More

Wonderful Service Tom Calkins not only made my car buying experience a smooth endeavor but also went out of his way to assist me when picking up my car after a service Tom Calkins not only made my car buying experience a smooth endeavor but also went out of his way to assist me when picking up my car after a service visit. Tom consistently goes out of his way to provide exceptional client service which has made me a loyal customer! More

Great service Everyone at the dealership goes out of his/her way to provide great service. I am especially impressed with Tom Calkins, who was my original dealer wh Everyone at the dealership goes out of his/her way to provide great service. I am especially impressed with Tom Calkins, who was my original dealer when I bought my Volvo, and who still gives me personal attention when I visit the dealership for service. Thanks to everyone at West County. More

Another great experience Easy describes my experience at West County Volvo and working with Tom Calkins. I think this is my 5th Volvo and Tom knows his stuff and makes the ent Easy describes my experience at West County Volvo and working with Tom Calkins. I think this is my 5th Volvo and Tom knows his stuff and makes the entire experience easy and enjoyable. He is professional and prepared. His follow up during and after the sale is as good as I have ever experienced. If you are in the market for a Volvo or vehicle in this class; go see Tom. He is busy, but that is because he has a lot of happy customers and I'm guessing a ton of repeat business. I like that. Call Tom next time you are in the market for an exceptional car. He will make it happen. More

Very pleasant experience I had a very nice time buying a car with my salesman, Tom Calkins. He really cares about his customers and after a 5 minute conversation you will know I had a very nice time buying a car with my salesman, Tom Calkins. He really cares about his customers and after a 5 minute conversation you will know what I am talking about. I will tell people about my car buying experience for a long time because I enjoyed it so much! More

Thank You! We would like to thank the team at West County Volvo for their outstanding service. It was easy to rate our experience five stars due to the efforts o We would like to thank the team at West County Volvo for their outstanding service. It was easy to rate our experience five stars due to the efforts of the team at this dealership. We were interested in purchasing an XC60 so we made a call to Adam Christman. Adam has provided exemplary service to us over the years and we knew just who to call~thanks Adam! He referred us to John Fitzpatrick who did an outstanding job helping us with our car. Like Adam, John has amazing communication and kept us informed throughout the process. John is very knowledgeable and took time to answer our questions. His customer service was great~thanks so much John! Finally, we met Mat Iglehart who was also a very knowlegeable staff member to work with. We are grateful to the entire team at West County Volvo for making our buying experience an excellent one. It is an experience like this that makes us loyal customers to this dealership. Thanks again to everyone and for your commitment to excellence! Best, Paul and Kathy Fix More

"The way it use to be" Buying a car from Ken Levine at West County Volvo was a most enjoyable experience. From the beginning with Ken finding me the PERFECT vehicle to suit Buying a car from Ken Levine at West County Volvo was a most enjoyable experience. From the beginning with Ken finding me the PERFECT vehicle to suit my needs to the end signing on the dotted line. The entire process was hassle free and exactly as advertised. Everything I was told was right on point and accurate. It was just like the old days when a simple hand shake would seal a deal. The vehicle that Ken found me far exceeded my expectations. West County Volvo and their Internet Manager, Ken Levine , succeeded in turning a 68 year old man into a little kid today with his brand new toy. More

Exceeded Expectations My husband and I were in the market to buy an SUV and the 2016 Motor Trend report had just come out naming the XC90 it's SUV of the year. We've never My husband and I were in the market to buy an SUV and the 2016 Motor Trend report had just come out naming the XC90 it's SUV of the year. We've never had an SUV, never had a Volvo, never been in this dealership. The day to shop arrived and we walked in the dealership and were greeted warmly at the door and were introduced to Tim Edwards to assist us in discovering the XC90. He was excellent in every way - thorough in introducing us to this vehicle, offered a long and instructive test drive and answered the questions we had. He didn't push us to purchase, but offered another test drive at any time and made a personal connection with us. He knew his product thoroughly and was eager to show us the highlights and how this vehicle could be the one for us. After another visit, another test drive and more research on our part, we did purchase the XC90 and are happy with it. Tim has been available to us at any time to answer questions, and we've been in for an additional "lesson" on all the great features. We would recommend Tim highly! And West County Volvo made the buying process a very pleasant one and exceeded our expectations. More

Great experience I stopped by the dealership around closing time with my friend, who was looking for a new car. He had heard that Tom Calkins was a great sales perso I stopped by the dealership around closing time with my friend, who was looking for a new car. He had heard that Tom Calkins was a great sales person and had called him to say we'd be coming by. Tom was more than willing to stay as long as it took us to explore the cars we were interested in and was able to answer our questions and provide friendly, no-pressure service. It turned out that we both ended up buying a new XC60! All of the staff at the dealership were friendly and efficient. I'm looking forward to many years of enjoying my new Volvo. More