Volvo Cars West County

Great Experience Everything was taken care of for us by Tom Calkins at West County Volvo. We were strapped for time and Tom was able to get everything done quickly an Everything was taken care of for us by Tom Calkins at West County Volvo. We were strapped for time and Tom was able to get everything done quickly and efficiently to meet our needs. The overall experience was wonderful and I highly recommend working with Tom Calkins on your next purchase. This was our first Volvo and it won't be our last. More

Perfect! Had the right car waiting on me. I called ahead to let them know what type of car I wanted and found the perfect car for me. They asked what features would be important so they would I called ahead to let them know what type of car I wanted and found the perfect car for me. They asked what features would be important so they would have an idea on what package I wanted so when I arrived they already had the perfect car already picked out. In and out with the car super fast! 10/10 recommend. More

Great service! I really enjoy bringing my car for service to this dealership. The service staff, especially Harrison & Dan, are great people to work with and always I really enjoy bringing my car for service to this dealership. The service staff, especially Harrison & Dan, are great people to work with and always get me scheduled in a timely manner. They get my car done ahead of schedule and arrange for pick-up/drop-off as well. Tom Calkins, my salesman & the service cashier (I forgot her name) are also wonderful people to work with. I highly recommend this dealership to anybody shopping for a Volvo! More

I'm sold! Tom was a pleasure to work with and very personable!! I have always loved my car but I have to say I'm glad I listened and gave the XC90 a chance beca Tom was a pleasure to work with and very personable!! I have always loved my car but I have to say I'm glad I listened and gave the XC90 a chance because it's amazing and Tom was able to get us exactly what we wanted! Make sure to ask for Tom when you visit! More

Outstanding service We wouldn't consider going anywhere else. Tom Calkins is the best! His knowledge and attention to detail goes beyond expectations. Whether we lease We wouldn't consider going anywhere else. Tom Calkins is the best! His knowledge and attention to detail goes beyond expectations. Whether we lease or purchase, he always makes the process easy. Once you have worked with Tom, you will understand what excellence is! More

Excellent used car dealer We bought a used Highlander from Suntrup West County Volvo and we could not have been more pleased with the service we received. I found the car while We bought a used Highlander from Suntrup West County Volvo and we could not have been more pleased with the service we received. I found the car while searching the internet for Highlanders in the St. Louis area. Dan Suntrup and I emailed back and forth a few times about the car. He was very responsive and helpful but not at all pushy. Once we arranged to see the car he made us feel like we were the only thing he had to do that day. He was very patient while we processed our decision. He called the Toyota service department to get information about adding a tow package, which was something we would need that wasn’t currently on the car. He was very thorough and by the time we made our final decision to purchase the car we had no lingering doubts at all. From there we met with the business manager. We thought we were using a loan that had been set up through our own bank, which had assured us several times that everything was in place to drive off the lot with the car that very afternoon. Turned out the bank had not given us everything we needed (their mistake, they apologized). The business manager arranged a loan for us with a different bank at a lower interest rate and had everything done in the time it took us to sign a bunch of papers. Even though we were dealing with an Illinois title (which apparently causes a few more hoops on the paperwork side), everything was done properly and we breezed through DVM. I’m writing this review because I wanted the world to know about our wonderful experience with West County Volvo. Buy a car from them — you won’t regret it! More

Screwed Us Sold us a used Mini Cooper and made false statements about the car. Had nothing but trouble with it. Took it back twice for check engine light and w Sold us a used Mini Cooper and made false statements about the car. Had nothing but trouble with it. Took it back twice for check engine light and was told the gas cap was not on properly. Eventually they sent me to Mini of St. Louis who told me to take it back and get my money back, and charged me over $100 for a diagnostic, that I was not refunded. West County Volvo would not take the car back. More

Just Leased Our 6th New Volvo We have come back six times to lease six new Volvos. Each experience has been great, Tom Calkins knows how to do it right. Thanks Tom! We have come back six times to lease six new Volvos. Each experience has been great, Tom Calkins knows how to do it right. Thanks Tom! More

Volvo XC90 We had a great experience with this dealership. Tom Calkins was excellent. He provided great services, despite the fact that he was extremely busy. We had a great experience with this dealership. Tom Calkins was excellent. He provided great services, despite the fact that he was extremely busy. The receptionist entertained our son while we worked through the details of our purchase - something she didn't have to do. The staff as a whole at this dealership was excellent. We would definitely contact Tom to buy another vehicle. More