Volvo Cars West County
Manchester, MO
Filter Reviews by Keyword
By Type
Showing 537 reviews
Found my dealer 386 miles away after exhaustive search. My goals for a new vehicle were specific... 4 passengers, 4 sets of golf clubs, killer sound system, all the power options and technology, burn regula My goals for a new vehicle were specific... 4 passengers, 4 sets of golf clubs, killer sound system, all the power options and technology, burn regular gas, comfortable luxurious interior, 6 seconds to 60 mph AND $500 per month lease. I reviewed 50 vehicles from 11 manufacturers with tape measure in hand. Most wouldn't hold 4 sets of golf clubs. Many needed premium gas. I settled on a Lexus ES350 sedan or the Volvo XC60 T6 AWD Inscription. My local Volvo dealer was helpful but there were no loaded up models with beige interior. His search for a dealer trade was into its second week when I started my own search on volvocars.com. After cancelling an unpleasant transaction with another dealer, I called West County Volvo for the most professional and courteous experience that I could have ever dreamed. I imagine getting all the information you need with no pressure. I really appreciate it. Couldn't be happier. I hopped on a plane to St Louis and drove my new vehicle 386 miles home! The travel expense and time was worth it. More
Great experience! We had the most pleasant experience last week. Drove to WCSuntrup to "just look" at a truck. Our salesman Tom Calkin couldn't have been more helpful. We had the most pleasant experience last week. Drove to WCSuntrup to "just look" at a truck. Our salesman Tom Calkin couldn't have been more helpful. There was no high pressure from him. He answered all our questions and more. Now we have the truck of our dreams. Matt in financing was a pleasure to work with and explained everything in detail. Our experience with Suntrupwestcountyvolvo was great. More
Our First Dealership Experience @ Suntrup West County Volvo I would like to be clear that this was Maria (wife) and I initial visit to the above dealership and we were thoroughly impressed with the professi I would like to be clear that this was Maria (wife) and I initial visit to the above dealership and we were thoroughly impressed with the professional, knowledgeable, friendly, courteous and the cleanest of Suntrup West County Volvo. Tim Edwards, salesman treated us like our concerns for leasing our first new S-90 Volvo was important to him. We have purchased a total of three new Volvos ('05 S-40, '09 S-60 and '13 S-60 from another Volvo dealership (Brent Wood Volvo on Manchester before it became the Dean Team Volvo Dealership). Tim Edwards was very patient, exhibited a sincere desire to satisfy us without any pressure, demonstrated a professional, a thorough knowledge of all the features of the new '17 S-90 Volvo and an understanding of our specific needs and that was very significant to our decision in leasing our first new '17 S-90 from Suntrup West County Volvo Dealership. We will be happy to lease/purchase another new quality Volvo from this outstanding dealership and we will be happy to recommend to our church friends and others to lease/purchase their new Volvo from Suntrup West County Volvo Dealership, Thank you, Tim Edwards for your knowledgeable, professional,friendly and courteous service extended to Maria and I. Respectfully, William and Maria Walker. More
Best buying experience of my life!!! Good Day, My name is Colin Creek and I just had the wonderful honor of just purchasing a 2014 S60 Volvo from Jim Portner at your dealership. I was Good Day, My name is Colin Creek and I just had the wonderful honor of just purchasing a 2014 S60 Volvo from Jim Portner at your dealership. I was recently involved in an accident where my car was totaled and have been experiencing extreme pain for the last week. The second I walked in the door Jim was pleasant and assisted me above and beyond with all the questions I had. Having the kind of week I've been having, it was such a joy to have a dealer who took away from my stress instead on contributing to it! What a wonderful salesman you have in him. Mat you have in financing was another addition to my wonderful experience at WC VOLVO. He made me feel comfortable and went to great measures to get me in the car of my dreams! I can definitely see how this dealership is one of the finest VOLVO dealerships in America! Thank you for the honor of giving you business! You have a lifetime client in me and well anyone else who would like to drive the best value vehicle brand out there! -Colin Creek More
Fast and Friendly Dan (salesman) and Matt (business agent) were both very helpful. They were knowledgeable and didn't hesitated to answer any and all questions we had p Dan (salesman) and Matt (business agent) were both very helpful. They were knowledgeable and didn't hesitated to answer any and all questions we had plus some we didn't even think of. Pleasant buying experience. Thanks Suntrup!! More
Great buying experience Tom Calkins is the ultimate professional to deal with. He is knowledgeable,easy to work with,and really strives to find the best deal and best vehicle Tom Calkins is the ultimate professional to deal with. He is knowledgeable,easy to work with,and really strives to find the best deal and best vehicle for you. If you are in the market for a Volvo this is the dealership and salesman to start with. You really won't have a better experience. More
Excellent Out-of-Town Buying Experience We couldn't find an XC90 with everything we wanted in our state. Ken Levine had one on the lot that was perfect. I was a little nervous buying a car o We couldn't find an XC90 with everything we wanted in our state. Ken Levine had one on the lot that was perfect. I was a little nervous buying a car over a long distance, but Ken fully explained the process and made it simple. Our trip to St. Louis was worth it and Ken provided an outstanding sales experience over the phone, through email, and in person. He even provided excellent restaurant recommendations for our stay in St. Louis. From start to finish, the whole team at West County Volvo provided a low-pressure, hassle-free experience and we drove away happy in our new XC90! I Highly recommend Ken Levine and West County Volvo! More
Best Car Shopping Experience Ever! A longtime Volvo driver and owner, my former S60 had 204,000 miles on it, and I was dreading car shopping. Soon after we arrived at West County, we hi A longtime Volvo driver and owner, my former S60 had 204,000 miles on it, and I was dreading car shopping. Soon after we arrived at West County, we hit the jackpot when Tom Calkins greeted us. Within minutes, I could feel the stress melt away as Tom's intuitiveness and attention to detail quickly helped us zone in on the perfect S60. He was such a pleasure to work with and went out of his way to show us multiple vehicles. On the day that we picked up our new car, he set everything up for us in the car, even making some adjustments to settings to ensure the car's features were how we wanted them and so that we didn't have to read the manual first to change them ourselves. His passion for Volvo made me go from "stressed" to "excited" about shopping for a new Volvo. He even followed up with us the next day (a Sunday) to make sure everything was going well with the new car and to see if we had any questions. Everyone we worked with at West County was knowledgeable, professional, and passionate about Volvo, and we liked the fact that most of the staff had worked there a number of years. We were also very impressed by the selection of in-stock Volvos that West County had to offer. The cars were meticulously clean inside and out. If you're shopping for a new Volvo, you'd be remiss not to check out West County, and while all of the staff we encountered were "top notch," if Tom is available when you visit, we highly recommend that you ask for him. You won't be disappointed! More
First time Volvo Buyer First time Volvo buyer. We've had BMW's since 1983. Great buying experience as Tom exceeded expectations. He knows how to personalize the sale and tak First time Volvo buyer. We've had BMW's since 1983. Great buying experience as Tom exceeded expectations. He knows how to personalize the sale and take care of every little detail. More
Great buying experience This was our first purchase of a Volvo. We knew that we wanted the XC60 but were not familiar with options/packages available. Ken helped us in narro This was our first purchase of a Volvo. We knew that we wanted the XC60 but were not familiar with options/packages available. Ken helped us in narrowing down our requirements and was able to show us a vehicle that met our needs. During the test drive, Ken explained some of the features of a Volvo and the specifics of the XC60 we were in. While we were closing the sale, the vehicle was prepped for delivery and in a couple of hours we drove our new car home. More