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Volvo Cars West County

Manchester, MO

4.7
536 Reviews

14410 Manchester Road

Manchester, MO

63011

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Showing 536 reviews

June 07, 2024

I had a bad service with their service department. I dropped of my car in mid morning and it was completed until the next day. I tried picking it up thhe evening but it wasn't completed and person a More

by petelane43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Calkins
June 06, 2024

Adam in service was a dream to work with! I recommend Suntrup Volvo West County to anyone in search of great service. More

by Violet_Lily10241026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Christman, Tom Calkins
Jun 06, 2024 -

Volvo Cars West County responded

Thank you for recommending Volvo Cars West County! We're delighted to hear that Adam provided excellent service. We appreciate your support and are here for any of your future needs!

June 05, 2024

very knowledgeable personnel that assisted us with all aspects of our car search. They provided factors so we could decided on the best purchase/lease option. We found a couple small hail dents after ou More

by nwb194
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Jun 05, 2024 -

Volvo Cars West County responded

We're delighted to hear that our team at Volvo Cars West County provided knowledgeable assistance and addressed your concerns promptly. Enjoy your new car, and thank you for the positive feedback!

June 04, 2024

21/2 hours for 20K maintenance. Was told I had a brake hose rubbing the tire (my Volvo is a 2022 with 17K miles. Half hour late was informed they. had the wrong car. WOW!! More

by matthes.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SERVICE DEPT
May 22, 2024

They were friendly with prompt service. I was told it would take about 1 1/2 hours and that was right on. I found a $25 off coupon for oil change and they honored it. Thank you! More

by SKAPP4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 22, 2024 -

Volvo Cars West County responded

We're glad to know you had a positive experience with our prompt service at Volvo Cars West County. It's great that we could honor your coupon and get everything done in the estimated time frame! Thanks for sharing this review.

May 17, 2024

I have bought my last five Volvos from West County Volvo dealership. I have had an amazing experience each time. My salesman, Tom Calkins is awesome. I keep going back, not just because Volvo is a great car More

by gpeg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mat, the finance man is very easy to work with. , Tom Calkins
May 17, 2024 -

Volvo Cars West County responded

We're delighted to know that you've had consistently great experiences with us at Volvo Cars West County. It's wonderful to see how much you appreciate Tom and our team! We look forward to serving your automotive needs for many more years.

May 09, 2024

Outstanding customer service. West County Volvo is top notch. Tom Caulkins was incredibly attentive and got me exactly what I wanted.. Mat in finance was very knowledgeable and he More

by awils1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mat Iglehart , Stephen Lynch, Tom Calkins
May 09, 2024 -

Volvo Cars West County responded

We're delighted to know that Tom and Mat provided outstanding service during your visit at Volvo Cars West County. We strive for customer satisfaction, so it's great to see we hit the mark with you! Thanks for choosing us and recommending our dealership - enjoy your new car!

May 09, 2024

Tom does a great job in the sales department. Informative but no pressure. Thanks for a terrific experience! More

by Christi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Lynch, Tom Calkins
May 09, 2024 -

Volvo Cars West County responded

Christi, we're so glad to know that Tom provided you with a terrific experience at Volvo Cars West County. We appreciate your feedback and hope you enjoy your new car!

May 07, 2024

Tom Calkins and the West County Volvo was a tremendous pleasure to work with!! I have purchased a few cars in my day and this was possibly the best experience yet. More

by bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew, Tom Calkins
May 07, 2024 -

Volvo Cars West County responded

We're so glad to know that your experience with Tom and our team at Volvo Cars West County was a memorable one! Thanks for choosing us, we appreciate the support. Enjoy your new car, Bob!

May 06, 2024

Greg and the team always make it a great service trip. Thank you for going above and beyond every time. More

by Shaunna Wildhaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service department , John Fitzpatrick
May 06, 2024 -

Volvo Cars West County responded

Shaunna, we're delighted to know that Greg and the team at Volvo Cars West County consistently exceed your expectations. Thanks for sharing your experience with us!