
Volvo Cars West County
Manchester, MO
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Great Experience We met with Jim Portner. No pressure. He got us in a vehicle we didn't think we would qualify for. Lowered the sticker price. My payments are where I We met with Jim Portner. No pressure. He got us in a vehicle we didn't think we would qualify for. Lowered the sticker price. My payments are where I want them. I recommend Jim hands down! More
Pleasant experience We found a certified used Volvo we were interested in and contacted Dan Suntrup for information. Dan was very responsive, helpful and honest in our di We found a certified used Volvo we were interested in and contacted Dan Suntrup for information. Dan was very responsive, helpful and honest in our discussions and we ended up driving from Indianapolis to St Louis (Suntrup West County Volvo) to test drive the car and complete the purchase. Again, Dan was very helpful and guided us through the buying process. He has continued to be helpful and very responsive to our questions even though we live 300 miles away. Probably our best car purchase experience ever over the past 50 years. More
No pressure I hate when it is time to buy a new car but dealing with Jim was so easy. He was very informative and yet didn't add pressure. He fully explained eve I hate when it is time to buy a new car but dealing with Jim was so easy. He was very informative and yet didn't add pressure. He fully explained everything. I would recommend dealing with Jim in the future,]. More
Exceptionally Pleasant Experience Jim Portner was a terrific sales person to work with. He and the rest of the team made the whole experience of buying our XC60 comfortable and easy. I Jim Portner was a terrific sales person to work with. He and the rest of the team made the whole experience of buying our XC60 comfortable and easy. I would highly recommend visiting West County Volvo. More
Great Experience Debated on buying a new vehicle and wanted to look at some different models. Tom was super friendly and allowed us to ask questions and shop the dif Debated on buying a new vehicle and wanted to look at some different models. Tom was super friendly and allowed us to ask questions and shop the different models without any pressure. When it came time and we'd made our decision to pursue the XC60, Tom listened to our want list and provided us with options and colors available in stock. This was by far the best car buying experience I've had and left the dealer within 2 ours with our new denim blue XC60. I would recommend Tom and WC Volvo to all of my friends. More
Great Experience I met Jim Portner this previous Saturday when I went to the dealership for the first time. Jim was very personable and knowledgeable. I fell in love w I met Jim Portner this previous Saturday when I went to the dealership for the first time. Jim was very personable and knowledgeable. I fell in love with a vehicle there that was new to lot and Jim rushed to make sure I was behind the wheel with in a couple of days. One top of him being so helpful thoughout the buying process, he even volunteered to stay late at work so that I was able to pick it up after I got off work myself. Thanks Jim! More
Car Shopping with Kids. I hate buying cars and car salesman but Tom Calkins is so sweet and friendly. He made my experience enjoyable! My kids played in the playroom at West I hate buying cars and car salesman but Tom Calkins is so sweet and friendly. He made my experience enjoyable! My kids played in the playroom at West County Volvo, while Tom showed me around in the showroom. Great experience!! Thanks to the dealership understanding I had to bring my almost 2 year old twins shopping with me and to Tom for his patience and quickness to get the deal done. We love our new XC90!! Thanks you! More
Customer Focused Buying Experience I purchased a new Volvo in October 2017. The entire experience was great! Tom Calkins helped me through the process to decide which model Volvo I wo I purchased a new Volvo in October 2017. The entire experience was great! Tom Calkins helped me through the process to decide which model Volvo I would be the happiest with. His patience gave me the time I needed to make up my mind and I never felt pressured to make a decision quickly. The entire West County Volvo team made the buying experience very professional and stress free. I plan to work with them again for my next purchase. More
Used Car Purchase Had a good experience with Jim. He got me into a new car that I’m very happy with. The whole process was quick and pleasant. I have purchased several Had a good experience with Jim. He got me into a new car that I’m very happy with. The whole process was quick and pleasant. I have purchased several vehicles from Jim. Highly recommended. More
Professional and Personal Experience We have bought several cars from West County Volvo and have found the experience to be professional and personal. A big part of that experience is To We have bought several cars from West County Volvo and have found the experience to be professional and personal. A big part of that experience is Tom Calkins, the number 1 salesman for Volvo US for 10 years plus. The thing I appreciate most about Tom is that he treats me with respect and works hard to understand the things that are important to me. As a woman, Who has specific wants and needs I felt Tom listened to me as well as my husband. I was also appreciative of the fact that the entire team is focused on customer satisfaction. More