Volvo Cars West County

I'm sold! Tom was a pleasure to work with and very personable!! I have always loved my car but I have to say I'm glad I listened and gave the XC90 a chance beca Tom was a pleasure to work with and very personable!! I have always loved my car but I have to say I'm glad I listened and gave the XC90 a chance because it's amazing and Tom was able to get us exactly what we wanted! Make sure to ask for Tom when you visit! More

Outstanding service We wouldn't consider going anywhere else. Tom Calkins is the best! His knowledge and attention to detail goes beyond expectations. Whether we lease We wouldn't consider going anywhere else. Tom Calkins is the best! His knowledge and attention to detail goes beyond expectations. Whether we lease or purchase, he always makes the process easy. Once you have worked with Tom, you will understand what excellence is! More

Excellent used car dealer We bought a used Highlander from Suntrup West County Volvo and we could not have been more pleased with the service we received. I found the car while We bought a used Highlander from Suntrup West County Volvo and we could not have been more pleased with the service we received. I found the car while searching the internet for Highlanders in the St. Louis area. Dan Suntrup and I emailed back and forth a few times about the car. He was very responsive and helpful but not at all pushy. Once we arranged to see the car he made us feel like we were the only thing he had to do that day. He was very patient while we processed our decision. He called the Toyota service department to get information about adding a tow package, which was something we would need that wasn’t currently on the car. He was very thorough and by the time we made our final decision to purchase the car we had no lingering doubts at all. From there we met with the business manager. We thought we were using a loan that had been set up through our own bank, which had assured us several times that everything was in place to drive off the lot with the car that very afternoon. Turned out the bank had not given us everything we needed (their mistake, they apologized). The business manager arranged a loan for us with a different bank at a lower interest rate and had everything done in the time it took us to sign a bunch of papers. Even though we were dealing with an Illinois title (which apparently causes a few more hoops on the paperwork side), everything was done properly and we breezed through DVM. I’m writing this review because I wanted the world to know about our wonderful experience with West County Volvo. Buy a car from them — you won’t regret it! More

Screwed Us Sold us a used Mini Cooper and made false statements about the car. Had nothing but trouble with it. Took it back twice for check engine light and w Sold us a used Mini Cooper and made false statements about the car. Had nothing but trouble with it. Took it back twice for check engine light and was told the gas cap was not on properly. Eventually they sent me to Mini of St. Louis who told me to take it back and get my money back, and charged me over $100 for a diagnostic, that I was not refunded. West County Volvo would not take the car back. More

Just Leased Our 6th New Volvo We have come back six times to lease six new Volvos. Each experience has been great, Tom Calkins knows how to do it right. Thanks Tom! We have come back six times to lease six new Volvos. Each experience has been great, Tom Calkins knows how to do it right. Thanks Tom! More

Volvo XC90 We had a great experience with this dealership. Tom Calkins was excellent. He provided great services, despite the fact that he was extremely busy. We had a great experience with this dealership. Tom Calkins was excellent. He provided great services, despite the fact that he was extremely busy. The receptionist entertained our son while we worked through the details of our purchase - something she didn't have to do. The staff as a whole at this dealership was excellent. We would definitely contact Tom to buy another vehicle. More

Best Car Buying Experience Honest & up front pricing. Great sales experience & thorough finance process. Every aspect of the purchase was professional & handled very efficient Honest & up front pricing. Great sales experience & thorough finance process. Every aspect of the purchase was professional & handled very efficiently. We would definitely buy another vehicle, especially if we are working with Tim Edwards! More

The Way Car Shopping/Buying Should Be My experience with Tom Calkins was not like any other car buying experience I have had. We recently purchased a 2017 Volvo XC60. Tom made a suggestion My experience with Tom Calkins was not like any other car buying experience I have had. We recently purchased a 2017 Volvo XC60. Tom made a suggestion based on a brief conversation we had and the car he showed me was perfect. He knows what he is doing. He listens to and cares about the customer. The entire process was so easy. We felt fairly treated and ended up with a car we love. I would recommend Tom Calkins to anyone wanting to buy a car. He made car buying a positive experience. More

superior, outstanding I visited Suntrup West County Volvo for the first time on July 5,2017. I was greeted by salesman, Tom Calkins. He displayed nothing but professionalis I visited Suntrup West County Volvo for the first time on July 5,2017. I was greeted by salesman, Tom Calkins. He displayed nothing but professionalism the entire process. He was very interested in making sure that the vehicle I was looking at would meet my needs. I have bought plenty of vehicles in my lifetime, but I will definitely say that I was impressed from beginning to end. Even during the waiting process of finding a company to finance me, he made sure I was comfortable. Along with offering me snacks while I waited. I never felt pressured to buy at any time. I will truly say that West County Volvo is one of best. I recommend to anyone that has any interest in buying a new or pre-owned vehicle to give them a try. Ask for Tom Calkins, I guarantee your car buying experience will be nothing but the best! Oh by way, I love my Infiniti QX60.......... More

Excellent buying experience I found a slightly used 2017 XC90 T6 Inscription at Suntrup West County Volvo in St. Louis. I live in Indy but found a great salesperson to work with I found a slightly used 2017 XC90 T6 Inscription at Suntrup West County Volvo in St. Louis. I live in Indy but found a great salesperson to work with. Tom Calkins was knowledgeable, efficient, and willing to do business by phone. We worked out the trade-in and final purchase price in one or two calls. I picked up the car the next day and my in person experience was as good as the telephone experience. A couple of weeks later as I write this I am pleased with my purchase and would recommend anyone consider doing business at this dealer and specifically with Tom. More