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Volvo Cars West County
Manchester, MO
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Has no business selling cars. The car i drove a hour to look at was not the sameone they had posted on the internet. They used a online picture to lure me in and tried to sell me a The car i drove a hour to look at was not the sameone they had posted on the internet. They used a online picture to lure me in and tried to sell me a similar car that was in far worse condition. The suv was listed as having 3rd row seating and in good condition. When we looked at the car the seats were just thrown in the back and not bolted down. There sales approach is by far the biggest scam i have ever seen. More
Review of Dealership & Staff We just purchased our 8th Volvo (2018XC60) from Tom Calkins. We are VERY VERY pleased with his expertise and frienship that we have had over the last We just purchased our 8th Volvo (2018XC60) from Tom Calkins. We are VERY VERY pleased with his expertise and frienship that we have had over the last 25 years. We have always had a great experience with Tom & Steve and all the staff and service department. More
Best car buying experience ever! I recently met with Tom Calkins at West County Volvo and purchased a 2018 XC90. Not only was he beyond knowledgeable about their inventory and specif I recently met with Tom Calkins at West County Volvo and purchased a 2018 XC90. Not only was he beyond knowledgeable about their inventory and specifics, but he made the entire experience fun and efficient. He was very busy the day we came in and made sure everyone felt attended to...Tom’s customer service is top notch! I would recommend this dealer and Tom Calkins specifically for anyone looking to buy a car. More
Pleasant experience We found a certified used Volvo we were interested in and contacted Dan Suntrup for information. Dan was very responsive, helpful and honest in our di We found a certified used Volvo we were interested in and contacted Dan Suntrup for information. Dan was very responsive, helpful and honest in our discussions and we ended up driving from Indianapolis to St Louis (Suntrup West County Volvo) to test drive the car and complete the purchase. Again, Dan was very helpful and guided us through the buying process. He has continued to be helpful and very responsive to our questions even though we live 300 miles away. Probably our best car purchase experience ever over the past 50 years. More
Great Experience We met with Jim Portner. No pressure. He got us in a vehicle we didn't think we would qualify for. Lowered the sticker price. My payments are where I We met with Jim Portner. No pressure. He got us in a vehicle we didn't think we would qualify for. Lowered the sticker price. My payments are where I want them. I recommend Jim hands down! More
No pressure I hate when it is time to buy a new car but dealing with Jim was so easy. He was very informative and yet didn't add pressure. He fully explained eve I hate when it is time to buy a new car but dealing with Jim was so easy. He was very informative and yet didn't add pressure. He fully explained everything. I would recommend dealing with Jim in the future,]. More
Exceptionally Pleasant Experience Jim Portner was a terrific sales person to work with. He and the rest of the team made the whole experience of buying our XC60 comfortable and easy. I Jim Portner was a terrific sales person to work with. He and the rest of the team made the whole experience of buying our XC60 comfortable and easy. I would highly recommend visiting West County Volvo. More
Great Experience Debated on buying a new vehicle and wanted to look at some different models. Tom was super friendly and allowed us to ask questions and shop the dif Debated on buying a new vehicle and wanted to look at some different models. Tom was super friendly and allowed us to ask questions and shop the different models without any pressure. When it came time and we'd made our decision to pursue the XC60, Tom listened to our want list and provided us with options and colors available in stock. This was by far the best car buying experience I've had and left the dealer within 2 ours with our new denim blue XC60. I would recommend Tom and WC Volvo to all of my friends. More
Great Experience I met Jim Portner this previous Saturday when I went to the dealership for the first time. Jim was very personable and knowledgeable. I fell in love w I met Jim Portner this previous Saturday when I went to the dealership for the first time. Jim was very personable and knowledgeable. I fell in love with a vehicle there that was new to lot and Jim rushed to make sure I was behind the wheel with in a couple of days. One top of him being so helpful thoughout the buying process, he even volunteered to stay late at work so that I was able to pick it up after I got off work myself. Thanks Jim! More
Car Shopping with Kids. I hate buying cars and car salesman but Tom Calkins is so sweet and friendly. He made my experience enjoyable! My kids played in the playroom at West I hate buying cars and car salesman but Tom Calkins is so sweet and friendly. He made my experience enjoyable! My kids played in the playroom at West County Volvo, while Tom showed me around in the showroom. Great experience!! Thanks to the dealership understanding I had to bring my almost 2 year old twins shopping with me and to Tom for his patience and quickness to get the deal done. We love our new XC90!! Thanks you! More